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Crown Hyundai - Service Center

St. Petersburg, FL

3.9
1,575 Reviews

1,575 Reviews of Crown Hyundai - Service Center

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July 25, 2020

service great service was professional and polite, help answer with any ? I had with the of person who knows what's going on and that's a plus ! More

by fckinsteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarett Ziemak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2020

Exceptional service and care. Ryan Murray was my service rep the other day when I went in for routine maintenance. Besides being polite and engaging, it was clear he was proud of t More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2020

Service is their motto ! Olivier Celestin was my service writer and was very helpful in selecting the service I needed and answering my questions as to what I was having a pro More

by tom601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomm Burkart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarett Ziemak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Pozzi, Olivier Celestin
Jul 23, 2020 -

Crown Hyundai responded

Tom, Thank you for leaving Olivier this positive review and recommendation! We are happy to hear that he took great care of you and ensured that each of your concerns were thoroughly taken care of. If there is ever anything more that he or the team may help you with, please do not hesitate to give us a call. We wish you the safest of travels until we meet again!

July 22, 2020

Jarett was the advisor who helped me with the engine recall I had on my car. He went above and beyond to make sure that my car was fixed before taking it home. He was great to be able to work with. More

by Sami
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarett Ziemak
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2020

Took my 2020 Sonata Limited in for a couple of recalls. It took about a week to get in. But, I could not have been more pleased with the service. My service advisor, August, was very friendly and profes More

by Michael J
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August Lascola
Jul 23, 2020 -

Crown Hyundai responded

Michael, Thank you for taking the time to share this excellent review and recommendation! We are overjoyed that August could be of exceptional assistance to you and get your automotive needs taken care of- thoroughly and efficiently! Offering top-quality service is so important to us, and we will be sure to provide you with nothing less in the future! Wishing you the safest of travels until we meet again!

July 16, 2020

Re-earned Our Business!! Thanks to August for helping the wife after my car incident. Completely satisfied with the tire/alignment repairs. Appreciate the professionalism, a More

by zeldafaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August Lascola
July 16, 2020

Great Service Olivier Celestin did a wonderful job taking care of my daughter's car and provided excellent customer service. While she only went in for one service, More

by janladera70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Olivier Celestin
July 10, 2020

I talked to August about a problem I had with my brake lights staying on. He knew exactly what the problem was and told me if I could get there he would fix it quickly. He fixed it it ten minutes. He has More

by Bulldog4373
Recommend Dealer
Yes
Employees Worked With
August Lascola
Jul 12, 2020 -

Crown Hyundai responded

Thank you so much for your 5-star review! We are happy to hear that August took great care of you and got your automotive concerns efficiently resolved! Your safety and satisfaction are of the utmost importance to us. Please don't hesitate to let us know how we may be of further assistance to you in the future!

July 02, 2020

Took my vehicle in for 1st oil change since car was purchased. I was offered a free car wash which I accepted. These idiots broke the antenna off the car. Needless to say, I am not happy due to the More

by MSGV
Recommend Dealer
No
Employees Worked With
Olivier Celestin
Jul 03, 2020 -

Crown Hyundai responded

Dear MSGV, Thank you for your review and for discussing your concerns with me on the phone. Unfortunately, damage does occasionally happen to antenna in an automated carwash like ours. As we discussed, we have ordered the part for your vehicle and will valet it back to the dealership for repair when it arrives. Sincerely, Chris Sanborn, Service Manager

July 01, 2020

Great service visit again today. August Lascola ensured that all aspects of my service needs were performed as requested. A dedicated advisor and knowable service technicians keep me coning back! More

by Jerry F-150
Recommend Dealer
Yes
Employees Worked With
August Lascola
Jul 08, 2020 -

Crown Hyundai responded

Jerry, Thank you so much for your positive feedback! We are so appreciative of your business, and we are thrilled that our service met your satisfaction once again! Providing top-quality service is so important to us, and we will be sure to offer you nothing less in the years to come!

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