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Crown Hyundai - Service Center

St. Petersburg, FL

3.9
1,575 Reviews

1,575 Reviews of Crown Hyundai - Service Center

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May 28, 2021

My service was provided by August Lascola. Having worked over a decade in a dealership I recognize a top notch advisor. He was polite, efficient and answered all my questions. I will definitely ask for h More

by Steven clynes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August Lascola
Jun 08, 2021 -

Crown Hyundai responded

Steven, Thank you for leaving August this positive review! We are delighted to know that he took great care of you and provided you with the top-notch service that you so much deserve! He will be honored to hear of your very kind words, and we are certain that he will continue to take exceptional care of you in your visits to come!

May 26, 2021

Very professional and speedy service. Tom Burkart was great. Very easy process. Tom kept me updated at all times and was always very nice. Would definitely recommend them More

by Rolandaking62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomm Burkart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Crown Hyundai responded

Rolanda, Thank you for leaving Tomm this positive review! We are delighted to know that he took great care of you and got your automotive needs seamlessly resolved! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future!

May 26, 2021

By far the best service I have received has been from Ryan. Would not hesitate to bring him a car any time. Very fast and efficient. More

by Jajackson93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Crown Hyundai responded

Thank you so much for your excellent review! Quality and efficient service is always our goal, and we are thrilled that our efforts met your satisfaction. We wish you the safest of travels. Please do not hesitate to let us know how Ryan and the team may serve you again!

May 26, 2021

Ryan provided wonderful service for my husband and I. Florida is too hot to be with out AC and he was able to get it fixed quick! More

by H.dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Crown Hyundai responded

Thank you for leaving Ryan this positive review! We are pleased that he could put you at ease and get your needs taken care of as swiftly as possible! We wish you and your husband the safest of travels. Please don't hesitate to give us a call if you ever have any further questions or concerns!

May 24, 2021

Apparently the Service Dept. is understaffed, among other problems. A scheduIed appointment for an oil change took over 2 hours. The waiting room was full of other people in the same boat; everyone was unh More

by Katherine
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Rich Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021 -

Crown Hyundai responded

Dear Katherine, Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our service department and we sincerely apologize that you feel that your experience was not satisfactory. Unfortunately, without a last name, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Would you kindly call me at the dealership on 727-528-1225 ext. 1150 or by email at csanborn@crowncars.com at your earliest convenience please? Sincerely, Chris Sanborn, Service Manager

May 23, 2021

Jarrett Ziemak has been my service advisor ever since I purchased my first auto at Crown Hyundai in 2015. His knowledge regarding potential repair issues I've had with my vehicle, and the most efficient w More

by pripet1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarett Ziemak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

August Lascola was a excellent service manager made my experience very fast efficient and easy. Your entire staff was excellent from when I arrived thru the completion of my service. I would recommend y More

by ctwheeldon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August Lascola
May 20, 2021 -

Crown Hyundai responded

Thank you for leaving August this excellent review! We are overjoyed that he and the team could be of assistance to you and make your overall service visit a 5-star experience! It is an honor to have earned your kind recommendation, and we will certainly provide you with nothing less than the same quality and efficient service in your visits to come!

May 18, 2021

I have went to the dealership once in the pass 4 years ago we were on the lot and no one came to greet us . Today we went to the store was outside looking at cars for 10 minutes and no one came out to gre More

by Franhill89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rich Morelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tomm Burkart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jarett Ziemak
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Murray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : G.R. Tarr, Olivier Celestin, August Lascola
May 16, 2021

wanted to say say thank you to crown hyundai and tomm burkart in service for getting my a/c fix so I wouldn't have to deal with the florida heat. thank you again More

by matt murdock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomm Burkart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Crown Hyundai responded

Matt, Thank you for taking the time to leave us this 5-star review! We are so pleased that our team could put you at ease and get your automotive concerns taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with!

May 14, 2021

I have taken my Azeras to Crown Hyundai for maintenance I have taken my Azeras to Crown Hyundai for maintenance for many years as I have never had a problem with their work. Advisor, Tomm Burkart, has hel More

by The watchman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tomm Burkart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Crown Hyundai responded

Thank you so much for your excellent review and for continuing to confide in our dealership with your automotive needs! We are overjoyed that Tomm could consistently be of assistance to you and provide you with the quality service that you so much deserve! Offering thorough and reliable service is so important to us, and we will certainly provide you with nothing less in the years to come! We wish you the safest of travels until we meet again!

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