Crown Hyundai - Service Center
St. Petersburg, FL
1,575 Reviews of Crown Hyundai - Service Center
Jarrett Ziemak was amazing! He went above and beyond to make my service experience totally satisfying and smooth. He was knowledgeable, kind, and efficient. So glad he's my serv He went above and beyond to make my service experience totally satisfying and smooth. He was knowledgeable, kind, and efficient. So glad he's my service rep at Crown Hyundai. More
Jarett Ziemak is a great service manager/coordinator. I appreciate his assistance in resolving all my auto issues. I trust him very much. He also has a great skillset and knowledge of the vehicles and t I appreciate his assistance in resolving all my auto issues. I trust him very much. He also has a great skillset and knowledge of the vehicles and their service issues, and he also knows how to handle the public! Appreciate him very much. More
Crown Hyundai IA very efficient and through. My service was completed as promised and the recall was successful. The price was fair and the service on time. My service was completed as promised and the recall was successful. The price was fair and the service on time. More
My experience with Crown and Anthony Falwell was outstanding. Anthony was very knowledgeable, patient and caring. He took the time to explain everything and worked with the finance department to g outstanding. Anthony was very knowledgeable, patient and caring. He took the time to explain everything and worked with the finance department to get us the best deal. Thank you Anthony and Crown. We will recommend this dealership. More
Jarret Zimack has always been very helpful and friendly to work with. Goes out of his way to get the job done right. to work with. Goes out of his way to get the job done right. More
ZERO Stars: Words are not enough to express how disappointed & dissatisfied I am with the staff at this dealership. This is the first dealership that has ever provided me with the most unsatisfacto disappointed & dissatisfied I am with the staff at this dealership. This is the first dealership that has ever provided me with the most unsatisfactory service. I have just moved to the St. Pete area a few months ago and never had any car issues as my car is only 2 years old. I had my car towed to the nearest dealership (Crown Hyundai) as it wasn’t starting up after attempting to jump it. We figured either something is wrong with the alternator or I needed a new battery. It was a Sunday when it was towed there and we had left avoicemail explaining the situation and hoped for a call back the following day when the service department was open & available. No one would answer our calls for the next few days. At this point we are frustrated because no one was even trying to help and at-least give us an update on my vehicle. I also needed a loaner vehicle which is covered under my warranty and none was never provided to me so that I would be able to go to work. When they finally answer they say they did not have any loaner vehicles to give and that they would need to run diagnostic on my car first to evaluate how long they would need to fix it so that they could then order me a vehicle to have for the time being. Took them 3 days to finally diagnose my car. Therefore, I needed to spend my own money on Ubers to and from work they could have provided me with the loaner that’s covered under my policy from the beginning. Turned out all my car needed was a new battery which would’ve taken them less than 45 minutes to replace the day after it was towed there. But WAIT… It Gets Better…. I arrive to pick up my vehicle on Thursday, open the door to my car and my new custom leather seat covers are gone!! I spoke with the service manager, Greg, in hopes that he would talk to his employees at the shop to find out who stole them and all he did was sit in his chair and stated “I don’t know what to say. I’m sorry. These are just the times that we live in now and they are just going to get worse.” Now, I am just completely and utterly perplexed by the level of inadequacy and incompetence at this dealership. Basically, “times are so tough right now” that even management will cover for the delinquent employees they hired so that they won’t lose one & have to try to hire another. So, if you’re thinking of going to this dealership for service on your vehicle… I would think again, but if you do… expect awful customer service, poor time management, incapable management and stolen valuables. More
Jennifer Irvin made getting my new lease easy and fast. I appreciate her help with everything, thank you! I appreciate her help with everything, thank you! More
Great Service as always, 5 stars for Ryan Murray. Highly recommend this dealership, Prompt, Friendly and helpful. Highly recommend this dealership, Prompt, Friendly and helpful. More