Crown Hyundai - Service Center
St. Petersburg, FL
1,575 Reviews of Crown Hyundai - Service Center
I absolutely love this Hyndai service center! It is clean, new and comfortable with tv areas, comfy couches and free coffee and snacks. Brian Casey is always outstanding when it comes to customer serv clean, new and comfortable with tv areas, comfy couches and free coffee and snacks. Brian Casey is always outstanding when it comes to customer service. He answers all of my questions, only recommends what I need and even threw in a coupon I didn't expect. What's not to love?! More
A couple of weeks ago, I took my Santa Fe in for some work on a manufacture recall. When I pulled up, they told me I had to wait for the gentleman was helping another customer. I didn't think this was work on a manufacture recall. When I pulled up, they told me I had to wait for the gentleman was helping another customer. I didn't think this was a good idea to have to wait outside, particularly in the Florida heat and humidity. This did not sit well with me. And then, when the work was completed, I pulled away with my ESC light on. It would not turn off. The next day, my brakes would randomly apply themselves. Of course, this had me profoundly concerned for my safety, and then I'm anxious because I have to take another day off to return and have this issue fixed. I pulled up for the appointment, and again, I'm told my service advisor is with another person and to wait. This time, I went inside to wait. This needs to change. They need a better way to handle their appointment arrivals. The guys were great though. Very polite and understanding. They soon discovered the reason for the issue, fixed it, washed my car, and much to my surprise, did it all at no charge. The service advisors and the service are all great. I will be coming back in the future to further support their service because I firmly believe those who offer the best service should get the most customers. My only caveat is the admissions waiting process. More
I have been a CROWN customer since 2006 when I purchased my new Hyundai. I have always dealt with Cliff Stoufer and AT ALL TIMES (!) he has been nothing but an EXEMPLARY representative for CROWN Auto. In m my new Hyundai. I have always dealt with Cliff Stoufer and AT ALL TIMES (!) he has been nothing but an EXEMPLARY representative for CROWN Auto. In my opinion, Cliff sets the bar for other service writers to achieve. It is because of Cliff that I remain a CROWN loyalist. I have recommended him to a close friend of mine to be her service writer (M. Potter) and she and I have nothing but the highest for Cliff. Sincerely, D. Willis More
I was nervous about coming to Crown as all of my previous services were completed in north Pinellas with great satisfaction. However, Tomm Burkart and the service crew made my first experience quick and easy services were completed in north Pinellas with great satisfaction. However, Tomm Burkart and the service crew made my first experience quick and easy. The experience also solidified my status as a full time customer of Crown's service dept., now that I live in the area. More
tom is very professional and friendly everytime i'm @ the dealership for service and also when i'm calling concerning the car need's thank you Levi Reese the dealership for service and also when i'm calling concerning the car need's thank you Levi Reese More
I have taken my car to crown hyundai three times in the past year or so. Tomm has been the one to assist me each time. He always has a smile on his face being as welcoming as possible. The prices are low a past year or so. Tomm has been the one to assist me each time. He always has a smile on his face being as welcoming as possible. The prices are low and the service is great. They get you in and out as fast as possible. I would recommend crown hyundai any day!!! Thank you! More
Cliff Stoufer, Service Drive Manager for Crown Hyundai, made sure that I understood exactly what was being done on my 2010 Elantra's 15,000 mile maintenance and recall repair . Service was performed quickl made sure that I understood exactly what was being done on my 2010 Elantra's 15,000 mile maintenance and recall repair . Service was performed quickly. My car was returned washed and vacuumed. I could not be more satisfied. Outstanding service. More
I had a great experience at Crown Hyundai in St. Pete. I will highly recommend it to my family and friends. Thank you Tomm for your excellent help and discount. Since my car needed servicing for a day, Tomm will highly recommend it to my family and friends. Thank you Tomm for your excellent help and discount. Since my car needed servicing for a day, Tomm was quick on offering me a rental car. Therefore, I was able to continue what I had to do without any delays. Tomm you are awesome and so are your group at Crown Hyundai. Thanks again, Maggie. More
Cliff and team were outstanding. Our car was out of warrantee and they with the help of Hyundai of America fixed our paint. I would recommend their service department to anyone who owns a Hyundai. AA warrantee and they with the help of Hyundai of America fixed our paint. I would recommend their service department to anyone who owns a Hyundai. AAA+ More
Tomm was friendly, knew what he was talking about, and gave excellent service. I could not ask for more. would highly recommend this dealership and Tomm. gave excellent service. I could not ask for more. would highly recommend this dealership and Tomm. More