2,080 Reviews of Crown Honda - Service Center
Top notch service with excellent value I have been a customer of Crown Honda for 10 years, we have had 4 Honda from their dealership. Our experience with their sales staff has always been e I have been a customer of Crown Honda for 10 years, we have had 4 Honda from their dealership. Our experience with their sales staff has always been easy with no hard-sell routine. Now, when it comes to service, this is why we keep coming back. Michele Dessert has always been our service person. She is very knowledgeable, intelligent and easy to understand and work with. Before retiring I did 99% of my own mechanical work on our cars since I was old enough to drive. I was anxious when I first visited the service department over quality and cost. I can honestly say over the 10 years and many visits, I always felt comfortable dealing with Michele, she was always my first contact point when visiting. Her explanations of what had to be done with the car were brief, knowledgeable and to the point. The value for my dollar based on their pride in workmanship and doing the job right is to be commended. I feel lucky to have found such an honest, caring dealership and employees. I can't say enough about Michele, but she is the face of Crown Honda as far as I am concerned. Thanks!! More
Routine service and safety We always know that Michelle Dessert will treat us pleasantly, fairly and professionally when we bring our Honda in for service. The appointment is al We always know that Michelle Dessert will treat us pleasantly, fairly and professionally when we bring our Honda in for service. The appointment is always kept promptly and efficiently. We appreciate having this quality of service. More
Quick Excellent and timely customer service! I waited and service was done in just over an hour. I would recommend my service advisor and Crown Honda for Excellent and timely customer service! I waited and service was done in just over an hour. I would recommend my service advisor and Crown Honda for all service needs. More
Highly recommend I have worked with Michele Dessert and Mike Larson for 15 years and they have always been informative and taken the extra step to ensure that I have a I have worked with Michele Dessert and Mike Larson for 15 years and they have always been informative and taken the extra step to ensure that I have a satisfactory experience and a safe car. I highly recommend them. More
Service Excellence I was having an issue with my new Accord and had the delightful experience of having Michelle Dessert as my service adviser. Michelle is the the best I was having an issue with my new Accord and had the delightful experience of having Michelle Dessert as my service adviser. Michelle is the the best service adviser I have ever had the pleasure to have dealt with. It is because of her that I will be a loyal Honda customer forever!! Thank you Michelle. More
oil change and scheduled maintenance Michelle Dessert consistently provides superior service, without fail. Bringing in the car isn't one of my favorites and Michelle makes it a smooth a Michelle Dessert consistently provides superior service, without fail. Bringing in the car isn't one of my favorites and Michelle makes it a smooth and efficient process. Thank You Michelle!!!!! More
Thank you! Quick, professional and above all problem solved! Jason was very helpful. Got us out sooner than expected-which is always a plus! Thank you for maki Quick, professional and above all problem solved! Jason was very helpful. Got us out sooner than expected-which is always a plus! Thank you for making it a breeze. More
Oil change Great service, friendly staff. Went in for an oil change,no appointment and the wait was minimal. I prefer the dealership for my vehicle especially Great service, friendly staff. Went in for an oil change,no appointment and the wait was minimal. I prefer the dealership for my vehicle especially if I have a coupon. More
Great people and service Service Advisor Daimara Morrill and her service technicians and greeters, especially Mr. Shelton (no relation), consistenly offer friendly, fast and p Service Advisor Daimara Morrill and her service technicians and greeters, especially Mr. Shelton (no relation), consistenly offer friendly, fast and professional assistance to customers at Crown Honda in Pinellas Park FL. Every person I contact at that facility would make a fine next-door neighbor or friend. Today's service was just another example of how dealerships should treat customers. I have bought my last three Hondas from this dealership, and I will follow it to the new location, which is just north of the current site. I only hope the service department will take its beautiful black cat to the new location. The cat really makes the department seem like home. Keep up the good work! More
Michelle Dessert -best manager associate at Crown Honda Michelle Dessert is a role model for what a customer should come to expect when having to have their car serviced. She is very personable and always k Michelle Dessert is a role model for what a customer should come to expect when having to have their car serviced. She is very personable and always keeps her customers informed as to the progress of their car maintenance. I have always had my maintenance explained as to what exactly needs to be done. Thank you Michelle! More