Crown Honda - Service Center

Crown Honda - Great Dealership Been going to Crown for service for years but never bought a car from there, recently I told my Friend/Service advisor Michele I was thinking of purch Been going to Crown for service for years but never bought a car from there, recently I told my Friend/Service advisor Michele I was thinking of purchasing a car from another dealership and she was offended and wanted to know why I did not come to Crown Honda. Well after she calmed down and I talked her off the ledge I told her Crown did not need to offer deals because they had so much business they don't need to offer deals, 2 seconds later she introduced me to Larry and said he's looking at a used Acura but would also consider a Honda Accord if something is available. Well I don't hear from Larry for about 2 weeks and I figure he's working on tons of deals and has forgotten about me so no big deal; did I really need a new car my 2008 accord was in great shape thanks to Michele. So out of the blue Larry calls me and says I did not forget about you I was just waiting for the right vehicle to come in and I was not going to waste your time but you need to get over here, I got a 2013 with 15K miles; I mean who drives a car 15K in 3 years, a monk. Well as promised its perfect but after talking with Larry we were just too far apart on price but you could tell he was not letting up, however I was not going to give my fantastic 2008 away when is was in great shape and I knew the value by doing my research. Well I don't know who Larry contacted, badgered, brow beat, bribed, threatened, etc... but at 9 AM the next morning he came in with the price I had in mind and there was no way I could say no. My brother in law "the car guy" asks me why I chose Honda over Nissan. there had to be a good reason, and I said. yes there is and her name is Michele, then when my friend "car guy #2" saw that it was the 2013 touring model (i.e., totally loaded) I got and knew what I paid he said "you got the touring model for what price again" it was confirmed I made a great deal. Long story short, regardless of sales or service you should always trust the folks at Crown Honda because their on your side. More

Gerlanda is the best! If you want trusted service you can count on Gerlanda. He gets the job done right and at a good price. He is the ONLY reason I'm using Crown If you want trusted service you can count on Gerlanda. He gets the job done right and at a good price. He is the ONLY reason I'm using Crown More

Michelle is the Best I take my car to Crown Honda in Pinellas Park. I have dealt with one of the best service person working there. Michelle Dessert. She is very frien I take my car to Crown Honda in Pinellas Park. I have dealt with one of the best service person working there. Michelle Dessert. She is very friendly and helpful. She explains what service is needed and how much it will cost. If there is anything of concern she will always call and give me options. I can always count on Michelle Dessert. I make sure I see her when scheduling my appointment for service. More

Service I have recently moved to this area so I was not yet familiar with the Honda dealers. My 15% oil light came on two dats before Christmas. I didn't wan I have recently moved to this area so I was not yet familiar with the Honda dealers. My 15% oil light came on two dats before Christmas. I didn't want to wait so I called Crown. They explained that I might have to wait an hour to hour & half. My car was ready in one & half hour. The agent I delta with was Gerlanda. He was very efficient and polite. More

Service review Gerlanda Holloman was great. He greeted me when I arrived thirty minutes before they opened and explained everything throughout. I got in and out in n Gerlanda Holloman was great. He greeted me when I arrived thirty minutes before they opened and explained everything throughout. I got in and out in ninety minutes though I did not have an appointment More

Great Work & Customer Service James is a fantastic point of contact. He keeps me in mind and prioritizes. It's too bad everyone cannot work with him. I trust his recommendations a James is a fantastic point of contact. He keeps me in mind and prioritizes. It's too bad everyone cannot work with him. I trust his recommendations and know I'm getting a quality service. It's hard to find service reps that care like James. More