2,081 Reviews of Crown Honda - Service Center
Great service prompt and very knowledgeable Very helpful and knowledgeable. Helped me pin point what I needed done. Also made me aware of a recall that I need to take care of. He definitely hel Very helpful and knowledgeable. Helped me pin point what I needed done. Also made me aware of a recall that I need to take care of. He definitely help me out. More
Regular Service Visits I take my Honda Pilot to this dealer every time I need regular service. I only gave them 4 stars because just once did I wait a very long time during I take my Honda Pilot to this dealer every time I need regular service. I only gave them 4 stars because just once did I wait a very long time during one of the more involved service visits. They treat their customers like neighbors, and always do the little extra that makes me come back. And they don't try to unnecessarily up sell me-a rarity in the regular service biz. More
factory recall The service department was extremely helpful in getting my inconvenient factory recall handled in a very time-efficient manner. I couldn't have asked The service department was extremely helpful in getting my inconvenient factory recall handled in a very time-efficient manner. I couldn't have asked for any more attention to my needs and time allotment. They were great! Tab Brown More
SCHEDULED SERVICE FOR MY PILOT had a great experience for my first scheduled service on my Pilot. Michelle Dessert was my service manager and I was very pleased with how professiona had a great experience for my first scheduled service on my Pilot. Michelle Dessert was my service manager and I was very pleased with how professionally she handled my service. They noticed a problem with CV joints and Michelle was able to verify it was covered by warranty. My time waiting for my scheduled service to be completed was reasonable. Michelle Dessert needed to order the parts for my CV work and will call me to schedule the repair. She also suggested some other work to be done she we did some rough scheduling for those two items discussed. I appreciated the fact fact that Michelle, as well as others I've encountered at Crown, did not try and push unnecessary repairs on me. I've been dealing with Crown for many years now and highly recommend these folks. Frank, Pinellas Park More
Greatest Service Advisor Gerlanda Holloman is by far the best Service Advisor I have ever had. He is attentive and reliable and makes sure I am completely happy with my vehicl Gerlanda Holloman is by far the best Service Advisor I have ever had. He is attentive and reliable and makes sure I am completely happy with my vehicle and service. Gerlanda is always honest and patient and answers all my questions and concerns thoroughly. This is the second dealership I have followed him to and will continue to do so because of his consistent quality of service. Highly Recommended!!!! More
Best Service Advisor Garlands Holloman has been my best service advisor for many many years. I will follow him to any dealership he chooses. He has always been honorable, Garlands Holloman has been my best service advisor for many many years. I will follow him to any dealership he chooses. He has always been honorable, trustworthy and respectful to me and to anyone I send to him. Glad I found you Gerlanda. More
Always honest!!!! I have been a Honda owner since I bought my new 1986 Honda Prelude Si off the showroom floor in CA. I moved to Florida shortly thereafter and meet M I have been a Honda owner since I bought my new 1986 Honda Prelude Si off the showroom floor in CA. I moved to Florida shortly thereafter and meet Michele and I can honestly say that she is by far the best service manager. I know she always has our best interest in mind when it comes to the repairs as she knows I am putting my children in these vehicles and sending them off to school and I need that peace of mind. She is knowledgeable and honest and a pleasure to deal with. I will continue to bring my business to her. More
Best Service Advisor Ever Michele Dessert is "The best service advisor" ever. She makes sure that my car has priority service and always gets everything completely in a timely Michele Dessert is "The best service advisor" ever. She makes sure that my car has priority service and always gets everything completely in a timely manner. More
Friendly and reliable service! I have been taking my vehicles for service at Crown Honda for over 20 years and what is really nice is my service representative is still the same, Mi I have been taking my vehicles for service at Crown Honda for over 20 years and what is really nice is my service representative is still the same, Michelle Dessert. She is and always has been terrific to deal with when I have had my vehicles in for service. She is very experienced and knowledgeable and makes sure that my vehicles are well taken care of. It is great to deal with someone who provides such excellent service. More
ALWAYS a Great Experience Have been buying and servicing vehicles with this dealership for over 30 years and for over 20 years have been working with Michele Dessert, my 'go to Have been buying and servicing vehicles with this dealership for over 30 years and for over 20 years have been working with Michele Dessert, my 'go to' Service Advisor. Michele is very knowledgeable and experienced and always tells me of any problems or issues and my choices for resolution. With her advice and knowledge she helps guide me to the best solution while also helping to do it in the most economical way, letting me know the things I need to 'do now' and those I can delay. And a huge plus, she always keeps me informed of status and cost and is easy to contact if I have questions. She is always courteous and a real pleasure to work with. Ditto the service department, who are very knowledgeable and skilled and provide great service. More