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2,081 Reviews of Crown Honda - Service Center
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March 14, 2016
Gerlanda Holloman/GMoney This is my third time coming to Crowne Honda. I always work with Gerlanda Holloman, who I call "GMoney." He is beyond polite, clear, and always looks This is my third time coming to Crowne Honda. I always work with Gerlanda Holloman, who I call "GMoney." He is beyond polite, clear, and always looks out for my pocketbook. I was there for an oil change. There was a problem with my oil plug. "GMoney" took me to the mechanic, showed me the problem and together all 3 of us came to a resolution on how to proceed. I always feel well informed by Mr. Holloman. He communicates clearly and lays out the options. As I waited for my service to be completed he touched base often. I sat outside part of the time and the other employees were friendly with me as well, engaging me in pleasant conversation. I am usually suspicious of car dealerships, especially service departments. But I trust Crowne Honda and a big part of the reason I trust them is Gerlanda Holloman. More
by Martin99
Employees Worked With
Gerlanda Holloman
March 10, 2016
Great service experience. Oil change tire rotation filters Crown Service and Gerlanda Holloman did a great job in a timely manner. Oil change tire rotation change all filters and had the care ready as promi Crown Service and Gerlanda Holloman did a great job in a timely manner. Oil change tire rotation change all filters and had the care ready as promised with a clean and vac. Nice experience by very professional staff. Thanks More
by John6241946
Employees Worked With
Gerlanda Holloman
February 29, 2016
Bad Battery I bought my 2013 Honda used from Crown back in April of last year & about a month after the purchase it would occasionally need a jump to get started. I bought my 2013 Honda used from Crown back in April of last year & about a month after the purchase it would occasionally need a jump to get started. I didn't really want to go back xxxxxxxx & complaining so I kind a let it go for a while until recently when it would even start with a jump. I called the service manger, Joe, who along with G (nickname, the guys name is long and different) checked my problem out. Honestly, at the time I went in I was pretty upset because I thought I had a major electrical problem because the of the dashboard's reaction when I tried to start the car. Turns out the battery had a dead cell in it and those guys replaced the battery at NO CHARGE. I couldn't believe it. I've bought four cars now from Crown, two Honda's & two Hyundai's, and will continue to do business with them in the future. Thanks You guys Greg V. More
by Greg
Employees Worked With
Joe DeLuigi, Gerlanda Holloman
February 29, 2016
Necessary Repair On the last scheduled maintenance there was a problem found that necessitated getting my timing belt and associated package items to be done before th On the last scheduled maintenance there was a problem found that necessitated getting my timing belt and associated package items to be done before the normal time. It was a safety issue. If my service manager Michele and the technicians had not discovered this issue I could have been on a long road trip and been caught in an unsafe situation. Michele is always pleasant and efficient and she really cares about her customers. This is my third Honda Accord and I will always get service at Crown Honda. Thanks for this opportunity to talk about my experience. More
by pryan
Employees Worked With
February 28, 2016
Searched for warranty info, and replaced damaged tire Randy Stiles was efficient, friendly and professional when attending to my repair needs. Tire warranty had been lost, and he went above and beyond ex Randy Stiles was efficient, friendly and professional when attending to my repair needs. Tire warranty had been lost, and he went above and beyond expectations to resolve the issue. Hats off to Randy!!! More
by none00
Employees Worked With
February 27, 2016
Gerlanda Holloma I have been working with Gerlanda Holloma for years. He is the best one out there so far, from any dealer or brand. The most important part is he is I have been working with Gerlanda Holloma for years. He is the best one out there so far, from any dealer or brand. The most important part is he is trustworthy and very informed about how the Honda works and runs. I am so glad i found out where he transfer to, their lost. More
by donnah
Employees Worked With
none known, Gerlanda Holloman
February 27, 2016
got their act together Michelle Dessert is a friendly and professional assistant service manager and got me in and out in no time with my recall repair. She offered an inspe Michelle Dessert is a friendly and professional assistant service manager and got me in and out in no time with my recall repair. She offered an inspection but wasn't put off or pushy when I declined. Great experience and I would definitely go back for service or car purchase. More
by Horace H.
Employees Worked With
February 26, 2016
My favorite service adviser, Gerlanda H. Gerlanda has been my service adviser for quite sometime. I left my previous service center and followed him to Crown Honda. He displays excellent cus Gerlanda has been my service adviser for quite sometime. I left my previous service center and followed him to Crown Honda. He displays excellent customer service. He is always attentive and courteous. He is very knowledgeable about cars and keeps me informed about any recalls. He will be my service adviser as long as I owe my Honda. More
by angeejess
Employees Worked With
Gerlanda Holloman
February 26, 2016
Great day My service adviser Michele had my service records from last time, We reviewed the service I wanted and she explained each item I was interested in so My service adviser Michele had my service records from last time, We reviewed the service I wanted and she explained each item I was interested in so I could make an informed decision. I had a door actuator recall which she had the mechanic check and do the replacement. All in all I felt that I was treated well from the minute I drove the car on the apron till I left. More
by Surfdog7
Employees Worked With
February 26, 2016
Always a great experience Michelle is always extremely professional, courteous & knowledgeable (and funny!)! She makes it a pleasure to come in for service. I will continue to Michelle is always extremely professional, courteous & knowledgeable (and funny!)! She makes it a pleasure to come in for service. I will continue to use this dealership for all of my service needs! More
by Amy M
Employees Worked With
