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863 Reviews of Crown Eurocars - Service Center
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June 01, 2010
My name is Mike Cofield, active duty service member stationed at McDill AFB Tampa Fl. I just purchased my very first Mercedes Benz and I can't say enough about the amazing staff at Crown Mercedes! stationed at McDill AFB Tampa Fl. I just purchased my very first Mercedes Benz and I can't say enough about the amazing staff at Crown Mercedes! I searched the internet for my dream car and once it found me, I e-mailed several local dealerships in hopes of getting the ball rolling but unfortunately the only responses I received was the usual computer generated "non personal" ones. Al Kirschbaum at Crown Mercedes was the only sales rep to reach out to me in person and that made me feel like more than just a customer but part of an extended family. Al was very kind and knowledgeable; he went over and beyond to make me feel comfortable and appreciated. Bar none my BEST buying experience ever, Thank you very much! your friend mike God Bless More
by myk811
Employees Worked With
AL KIRSCHBAUM
May 10, 2010
Customer Service and Friendliness are always excellent in Crown Eurocars; however, price of service is very high! Don't know if that's the standard price to service a Mercedes but it is high! Don't take it w Crown Eurocars; however, price of service is very high! Don't know if that's the standard price to service a Mercedes but it is high! Don't take it wrong, Crown Eurocar made a full disclosure of all the service needed and cost but with this market owning a Mercedes is like owning a second mortgage. More
by JMSV
January 03, 2010
I have had a cou0le of small service issues on an '06 cpo car I bought in Virginia. I wasn't sure what sort of welcome I would get at the local dealer, but I am pleased to report it was first rate. I only car I bought in Virginia. I wasn't sure what sort of welcome I would get at the local dealer, but I am pleased to report it was first rate. I only downgrade them on price because I think they are simply too high...$80 for a set of wiper blades, for crying out loud! Just because you drive a Mercedes doesn't mean you have no concern for value. However, this is a complex car. Crown was great on a warranty issue; they even gave me a loaner car, which I think is quite generous in that I did not buy the car there. I will return happily for future service needs. Even though the prices seem high, these folks certainly seem honest, straightforward, and fair. More
by rpotter10
Employees Worked With
Tom Potter, Tom Potter
