Crown Eurocars - Service Center

In several times for service/repair and have used Tom Potter since the second visit - outstanding "Service Person" who has a genuine concern for the customer. My latest visit to Crown the car had a pull Potter since the second visit - outstanding "Service Person" who has a genuine concern for the customer. My latest visit to Crown the car had a pulley problem which took some time to get a handle on exactly what the problem was. Tom was outstanding as usual working with us and we will continue to use Crown Euro Cars and Tom Potter in the future. More

Fortunately Tom was extremely responsive when the power steering in my Mercedes just disappeared and I called needing assistance. He actually came to my house that Saturday afternoon to get me up and runn steering in my Mercedes just disappeared and I called needing assistance. He actually came to my house that Saturday afternoon to get me up and running until Monday when I could bring my car in for service. When he looked under my hood, he found that an important belt was broken and told me I should not drive the car at all. Thanks to Tom the damage to my car from the broken belt was minimized. Great service! More

I bought my car here 11 years ago and have usually had it serviced at the dealer. We decided to take it to a local shop to replace bushings and to remedy a 'check engine' light. Big mistake! I took it bac serviced at the dealer. We decided to take it to a local shop to replace bushings and to remedy a 'check engine' light. Big mistake! I took it back to Crown so they could "fix the fix". Though it took 2 visits to fix everything, Tom Potter and Crown did not charge for the diagnostics of the second visit. Their staff is courteous and thorough and their older car discount made an expensive fix a bit mor palatable. My baby benz will never go anywhere else for service again. More

I use to go to Mercedes Benz of Tampa Bay. They are rude and are a rip off. A friend of mine referred me to Crown Eurocars, I couldn't be happier. They are honest, friendly, informative, and the best serv and are a rip off. A friend of mine referred me to Crown Eurocars, I couldn't be happier. They are honest, friendly, informative, and the best service. I have a CLS AMG and it can be very expensive to maintain. Tom Potter has educated me on how to keep my care in tip top shape avoiding major problems. More

The Jaguar Service Department has always been superior in recommending service and taking care of both of my Jaguars. Ms. Karen Cavanaugh is professional and attentive to dianosing and seeing that all req recommending service and taking care of both of my Jaguars. Ms. Karen Cavanaugh is professional and attentive to dianosing and seeing that all required maintenance is performed and insures satisfaction of her clients. Without question I would recommend Crown's Service Department as well as their Sales staff if you are seeking to purchase a Jaguar. S. M. Hartnett Dunedin, FL More

A very friendly and curtious staff my service tech was Tom Potter. Tom was very thorough and explained everything to me. I received a free loaner and my car was detailed when I picked it up. This is a Tom Potter. Tom was very thorough and explained everything to me. I received a free loaner and my car was detailed when I picked it up. This is a 10 out a 10 for me! I will be bringing my mercedes back to them for all of my service needs. More

My preferred Mercedes Service Dept. Always accomodating. Accomodate my schedule in making appointments and deliver my vehicle when promised. Service advisors very knowledgeable and helpful and keep me info Accomodate my schedule in making appointments and deliver my vehicle when promised. Service advisors very knowledgeable and helpful and keep me informed of progress. Work always A+ and their detailers make your car look like it's in the showroom! More

when I got off work this morning I discovered my 3rd break light cover was missing, appearing to have been purposely broken off by vandels. I immediately drove to CROWN Eurocars to schedule an appoint break light cover was missing, appearing to have been purposely broken off by vandels. I immediately drove to CROWN Eurocars to schedule an appointment with the service department, half way there I called Mr. Thomas Potter very upset about my discovery. He was very calming and reassured me that they'd fix the problem. Once I arrived and explained the situation, Mr. Potter told me that this problem has been addressed before with my particular model and I could debunk my initial vandalism theory. It was a huge load off my mind to hear that and that It was also covered under my warranty. They repaired the light in less than an hour and gave the car a "new like" washing. Great professional service once again at CROWN EUROCARS. Always a pleasure. thank you very much! Mike More

Tom Potter went above and beyond to provide excellent customer service! Service to my vehicle was performed quickly, and I am completely satisfied. The service was very expensive but a coupon offered b customer service! Service to my vehicle was performed quickly, and I am completely satisfied. The service was very expensive but a coupon offered by the dealership offset a percentage of the cost, for which I was most grateful. I really appreciate all the help from Tom! More

I brought Mercedes to Mercedes of Tampa and was treaded so rudley by there service people, that I decided to to Crown Mercedes. I need help with my radio and several other things. Tom and Jeff were able to so rudley by there service people, that I decided to to Crown Mercedes. I need help with my radio and several other things. Tom and Jeff were able to not only help but treaded me in a way that I felt I was along time customer when in fact it was my first time at the dealership. Everyone at the dealership was courteous towrads me and very helpful. I even asked a sales person on how to work some of the options on my auto. Even though he did not sell it to me he was eager to teach me about my auto. Thank You to every one at Crown Mercedes and especially Tom Cammarata and Jeff Hayden More