865 Reviews of Crown Eurocars - Service Center
Jim Smith and Gary Sunley. True professionals. Jim Smith initiated an appointment with Jaguar Service to correct an issue for me. Gary Sunley went above and beyond to ensure the problem was solved Jim Smith initiated an appointment with Jaguar Service to correct an issue for me. Gary Sunley went above and beyond to ensure the problem was solved quickly and efficiently. He used initiative to find a solution that benefited both Crown Jaguar and the customer. Finally, Jim Smith, as usual,put the finishing touches on the deal by coming in on his own time to advocate for me. In sum, Jim and Gary put forth extraordinary effort on my behalf for which I am very grateful. Karen runs a top notch department, ensuring her customers are kept informed on the progress of service on their cars. Strongly endorse the team. Thanks. More
Richard Webb---Outstanding as always! Am so blessed to have Richard there to take care of everything…with a smile! Attention to detail and always looking out for me. Very appreciated. Am so blessed to have Richard there to take care of everything…with a smile! Attention to detail and always looking out for me. Very appreciated. Also a pleasure to work with Charlie Apple…so helpful ! More
Great! Tom was great! I was a tough customer but he did a great job. I really appreciate what he and the rest of the team did. Tom was great! I was a tough customer but he did a great job. I really appreciate what he and the rest of the team did. More
excellent service advisor Every time my wife or I take our mercedes in for service we request Richard Webb. You run into service advisors everywhere you go, some good some bad! Every time my wife or I take our mercedes in for service we request Richard Webb. You run into service advisors everywhere you go, some good some bad!! Richard goes out of his way to make sure you understand everything that is required, complete explanation, prompt response, complete customer SATISFACTION!! I feel Richard needs to be acknowledged for his outstanding work More
To Whom it May Concern: I had the pleasure of working To Whom it May Concern: I had the pleasure of working with Tom Potter in service. He is probably one of the most knowledgeable experienced sales se To Whom it May Concern: I had the pleasure of working with Tom Potter in service. He is probably one of the most knowledgeable experienced sales service advisors I have worked with in the past 40 years I have been driving. I highly recommend him as well as Crown Euro Cars. My vehicle went for the A service, along with a full detail and wiper changes. My car actually looked like showroom new - very impressive - All the best to Tom. I also have been thinking about moving up in calls to the E550. I had the pleasure of meeting and working with John Sauer. My lease is not up for another 8 months, but we have began the talking into looking into finance and maybe choosing a new vehicle. John is very professional, knowledgeable,and not a pushy salesman. My kind of salesmen to deal with for purchasing a car. Thanks to all at Crown Euro for your professionalism and customer satisfaction. One very happy customer! All the best, Patrick Uli Vice President of Business Development Burry Foods More
I had a tire problem and visited Crown to have the tire repaired. I advised that I would have to wait while the issue was resolved. Mr. Potter took great pains to get this done quickly and efficiently. repaired. I advised that I would have to wait while the issue was resolved. Mr. Potter took great pains to get this done quickly and efficiently. I appreciate this sort of service and professionalism. More
Fabulous service from start to finish. Richard Webb is so nice and always notifies me of any discounts being offered. Gives great advice of services that may be needed at the time & mileage. Thanks so m so nice and always notifies me of any discounts being offered. Gives great advice of services that may be needed at the time & mileage. Thanks so much!!!! The detail discount offered during this visit was excellent and my car looked "brand new"(it's really a 2012 GLK 350)!!!! Five star rating for 5 star service. Thanks again!!!! More
I recently brought my car to be serviced with Crown Mercedes and had the pleasure of working with Richard Webb (Service Advisor). He was extremely knowledgeable, courteous and kept me up to date on a c Mercedes and had the pleasure of working with Richard Webb (Service Advisor). He was extremely knowledgeable, courteous and kept me up to date on a continuous basis. He will take good care of your car and will go above and beyond what is expected. If you're going to get your Mercedes serviced, I highly recommend bringing it to Richard Webb at Crown Mercedes. More
Tom provided excellent service to me, without exception, for the many years that I have dealt with Mercedes service. He is very responsive to my special scheduling needs (I am a physician with a hectic hosp for the many years that I have dealt with Mercedes service. He is very responsive to my special scheduling needs (I am a physician with a hectic hospital schedule). He always keeps me informed about the progress of my service and repairs. He is knowledgable about my car. He is the major reason why I service my car only at crown. More
Mr. Smith was very kind and poliet and very knowledgeable, he answered all my questiones in a professional way. Jim aproched us in a very friendly manner at no time he came cross as a high pres knowledgeable, he answered all my questiones in a professional way. Jim aproched us in a very friendly manner at no time he came cross as a high presure saleman, I really appreciated his courtesy, our visit to your business was very comfortable. Thank you very much indeed! Sincerely, MingChun Wang Scott Doubleday More