Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crown Eurocars of Dublin
Dublin, OH
2,351 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,351 reviews
August 11, 2008
I thought I was getting decent service from the other Mercedes dealer in town (Germain at Easton) until I had an emergency that was closer to Crown in Dublin. I hit a 2x4 while driving that caused a blo Mercedes dealer in town (Germain at Easton) until I had an emergency that was closer to Crown in Dublin. I hit a 2x4 while driving that caused a blow out. I called their service department which answered immediately, and told them of my issue. They had a service person out to my car, no joke, 6 minutes after I hung up with them. He quickly and politely installed my spare wheel and had me follow him to their service department. When I got there, they had all the paperwork with my name and correct address ready to sign....I had never even been their before! About 25 minutes later, I was driving away in my freshly washed car with new tire installed. I was amazed the fact that they even had the tire in stock since I have a non Mercedes approved tire on my car. Curious to this, I called the roadside technician on his cell phone later that evening (he had given me his phone number for future issues). Turns out that he noticed the tire I had was definitely not one they carried so on the way back to the dealership he phoned ahead to a contact at a tire store nearby that had my tire in stock. Apparently they sent another employee to this tire store to get a tire for me and had it back at their service department by the time we arrived. I would never have guessed a dealership would do something like this! Another thing that amazed me was the price they charged me was actually less than I paid. Amazing service, super friendly people that have their act together. I will never go back to the other dealer in town now that I have been to Crown. THANK YOU VERY MUCH CROWN MERCEDES! More
by smoothride
Employees Worked With
Service dept
