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Crown Eurocars

Pinellas Park, FL

4.9
3,386 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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8302 US Hwy 19 N.

Pinellas Park, FL

33781

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Showing 3,386 reviews

December 31, 2021

Andrew Kinner made my experience at Crown Mercedes Service Dept easy and efficient! Great service representative! More

by crobin1046
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos is the meet and greet man! Super nice!, Andrew Kinner
Jan 04, 2022 -

Crown Eurocars responded

Thank you for your 5-star rating! Providing quality and efficient service is so important to us, and we are pleased that Andrew's efforts met your satisfaction! It is our pleasure to serve you. We hope to see you again the next time your vehicle is ready for service!

December 30, 2021

I chose this dealership because they had more of a selection of new vehicles. From my arrival to the time I left I literally felt like I was a celebrity. Zoltan is the best and was a pleasure to work More

by Zuanquianamccluster1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Israel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoltan Krempaszky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Bellemare
Dec 30, 2021 -

Crown Eurocars responded

Thank you so much for your wonderful review! We are honored that you took the time to visit us, and we are overjoyed that Zoltan, Marc, and Daniel provided you with great care and made your experience with us an all-around success! it is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle, and we wish you the safest of travels until we meet again!

December 30, 2021

The Used 2019 INFINITI Q60 that was sold to me had no motor oil and no engine coolant! Also my license plate was missing a second screw to hold the plate in. They were expecting me to drive off with the More

by Crownofscamming
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zoltan Krempaszky
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Crown Eurocars responded

Daniel, As you know there was oil and coolant in the vehicle, if what you stated was correct the engine would have been damaged and un drivable. I appreciate your willingness to discuss this with me and dispel your concerns over our reconditioning process of your new Infiniti. This was also in evidence by the inspection you had done by a 3rd party facility you shared with me. I did offer to pay your invoice there as a gesture of goodwill, again we do appreciate your review but it’s important to note the vehicle had oil and coolant in it and was inspected properly by Crown, Thank you, Daniel Bellemare General Sales Manager

December 27, 2021

Dealership is friendly, professional and clean. Unlike other dealerships there is always refreshments for the waiting customer. The waiting area is spacious and extremely neat and clean, the customer does More

by Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kinner
Dec 27, 2021 -

Crown Eurocars responded

Thank you for your 5-star rating! We greatly appreciate your business, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Safe travels!

December 26, 2021

From start to finish, the Crown Eurocars team made my purchase a very happy experience. Car sales folks overall have less than desirable reputations, but Neville Barrett defied the stereotype. From the b More

by aeohara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Israel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cintron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neville Barnett
Dec 27, 2021 -

Crown Eurocars responded

Thank you for taking the time to leave us this amazing review! We are honored to have had the opportunity to work with you, and we are so glad that Neville, Marc, and Tony provided you with top-notch service and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle-on behalf of the entire team! Safe travels!

December 24, 2021

Andy Kinner was so helpful and communicated all the updates the entire time my car was kept. He will keep me informed of all parts that arrive. Thank you!👍 More

by Zobelwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kinner
Dec 27, 2021 -

Crown Eurocars responded

Thank you for sharing the positive experience you had with Andy! Providing thorough and efficient service is so important to us, and we are so glad that his efforts met your satisfaction. We hope to see you again the next time your vehicle is ready for service!

December 23, 2021

This was our best Mercedes purchase experience, our 6th! Zoltan Krempaszky, Nicole Quezada, Marc Israel, and Tony were professional, polite and patient! Also, Crown is a beautiful dealership. Highly reco More

by DonDavis5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Israel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoltan Krempaszky
5.0
This rating includes all reviews, with more weight given to recent reviews.
NIcole Quezada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Citron
Dec 23, 2021 -

Crown Eurocars responded

Thank you so much for your excellent review and recommendation! Providing top-notch service is so important to us, and we are so glad that Zoltan, Nicole, Marc, Tony, and the team could provide you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!

December 23, 2021

Donald Shelton was very helpful with my problem. I love my 2021 Mercedes Benz and so does my son. More

by Janh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Siskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Crown Eurocars responded

Thank you for sharing the positive experience you had with Donald! We are so glad that he provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

December 23, 2021

Patrick McFarland was an excellent service tech with prompt follow up and attention to our needs. More

by David C
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Morris
Dec 27, 2021 -

Crown Eurocars responded

David, Thank you for sharing the positive experience you had with Patrick! We are so glad that he provided you with the quality service that you deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that we may help you with.

Dec 27, 2021 -

David C responded

Thank You

December 21, 2021

Zoltan handles everything with the highest level of professionalism, respect, and communication. He made sure that everything went smoothly from start to finish and is truly concerned with the customer More

by aduffey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zoltan Krempaszky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Crown Eurocars responded

Thank you for taking the time to leave us this wonderful review! We are so glad that Zoltan provided you with great care and made your experience with us an all-around success! He will be honored to hear of your very kind words and to have earned your kind recommendation! If there is ever anything more that Zoltan and the team may help you with, please do not hesitate to give us a call!

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