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Crown Eurocars
Pinellas Park, FL
3,384 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 AM
Saturday 9:00 AM - 3:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,384 reviews
March 13, 2010
Internet pricing on new auto and trade in did not change when visiting the dealership. All questions asked prior to and after the sale were answered. Nicole was allowed to do her job and no use of "take when visiting the dealership. All questions asked prior to and after the sale were answered. Nicole was allowed to do her job and no use of "take over" by sales manager was refreshing. Nicole knows how and when to close without the customer feeling pressured. More
by jackyeaw
Employees Worked With
nicole quezada
March 12, 2010
Our purchase and delivery experience was pleasant, friendly and very respectful. Exactly how a Mercedes experience should be and always was years ago. We were looking for a very lightly used E350 friendly and very respectful. Exactly how a Mercedes experience should be and always was years ago. We were looking for a very lightly used E350 and were fortunate to meet Rick Taylor. Rick listened carefully and presented a great selection of cars that met our specific needs. When we got to the dealership and met Rick, the experience only got better. After a warm welcome Rick presented their inventory, which was the largest in Tampa Bay. He had information on hand for all of the cars. Prior to test driving Rick provided us with the most thorough explanation of the car and its features I've ever had from a Mercedes salesperson. Once we decided to purchase, the financing and delivery experience was equally outstanding. It was efficient, respectful and ABSOLUTELY no pressure to buy extras. The best was yet to come…delivery. Rick provided us with a delivery and orientation that should be model for Mercedes. It was that logical and thorough. In fact, I learned about many of the features on my car (GL550) that was purchased elsewhere. I couldn't believe how much I didn't know. Rick then offered to give me the same orientation on my car even though it was purchased elsewhere. If you live in Tampa it's very well worth the short ride, the overall experience will be better in every way from price through delivery at Crown. Bottom line, I would highly recommend Rick Taylor and Crown Mercedes. More
by mrpostcard
Employees Worked With
Rick Taylor, Rick Taylor
March 12, 2010
My experience with Crown was exceptional. Much of the credit is due to Ms Quezada's professional demeanor, coupled with her very pleasant, personal touch, that greatly influenced my decision. She was abl credit is due to Ms Quezada's professional demeanor, coupled with her very pleasant, personal touch, that greatly influenced my decision. She was able to work with the sales staff above her in the dealership to come up with a deal satisfactory to all concerned. I would happily recommend both her and Crown to anyone looking to purchase an automobile. More
by dodsonmd
Employees Worked With
NIcole Quezada
January 03, 2010
I have had a cou0le of small service issues on an '06 cpo car I bought in Virginia. I wasn't sure what sort of welcome I would get at the local dealer, but I am pleased to report it was first rate. I only car I bought in Virginia. I wasn't sure what sort of welcome I would get at the local dealer, but I am pleased to report it was first rate. I only downgrade them on price because I think they are simply too high...$80 for a set of wiper blades, for crying out loud! Just because you drive a Mercedes doesn't mean you have no concern for value. However, this is a complex car. Crown was great on a warranty issue; they even gave me a loaner car, which I think is quite generous in that I did not buy the car there. I will return happily for future service needs. Even though the prices seem high, these folks certainly seem honest, straightforward, and fair. More
by rpotter10
Employees Worked With
Tom Potter, Tom Potter
