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Crown Eurocars
Pinellas Park, FL
3,485 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:30 AM - 7:30 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 AM
Saturday 9:00 AM - 3:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 3,485 reviews
October 18, 2011
Nicole Quesada provided the best experience I have had with buying a car. This is my third Mercedes and I plan to stay with the Mercedes family because of her. She was professional, direct and went out of with buying a car. This is my third Mercedes and I plan to stay with the Mercedes family because of her. She was professional, direct and went out of her way to get me the car I wanted in the middle of a very busy work week for me. She brought the car to me to test drive and we worked out the deal via the phone and emails. I only had to come to the dealership the day I picked up the car and signed the paperwork. Kevin Roberts (finance manager) was exceptional as well. I also noticed that everyone I met at the dealership was friendly and warm. I almost did not buy another Mercedes due to a bad experience my husband and I had at another dealership 2 weeks earlier. (I elect not to state the name of that dealership) Nicole and Crown Eurocars have won our future business. I am in the business of managing money for large institutions and high net worth families. I truly felt like we were treated with same respect and fairness in which I treat all my clients (I am fair but selective) and that is why I purchased my new GL 450 from Nicole and Crown. She has won a raving fan and I will definitely refer my friends and clients to her! Nicole has continued to follow-up and make sure I am satisfied with the car. Today I just provided her contact information to a co-worker who is looking for a Mercedes. More
by LCliborne
Employees Worked With
Nicole Quezada, Internet Sales Manager
October 13, 2011
This is the fourth car we've purchased from Tony Diamond. He is always a complete professional. He ensures you are in the perfect car for you and that the process is pleasant - not painful like most car bu He is always a complete professional. He ensures you are in the perfect car for you and that the process is pleasant - not painful like most car buying experiences. More
by dredmond
Employees Worked With
Anthony Diamond, Anthony Diamond
October 13, 2011
Why she gets GREAT we have been doing alot of shopping and she was very knowledgeable and didn't push us. (I Hate That) The dealer ship did not have the car we wanted, but could get it in a day. We were and she was very knowledgeable and didn't push us. (I Hate That) The dealer ship did not have the car we wanted, but could get it in a day. We were fine with that but made one more stop a BMW they had the car in stock and be bought it. Her price was right, she was great. More
by z06ing
Employees Worked With
Nicole Quezada
October 11, 2011
Great car purchase experience and friendly staff. Our salesperson Anthony Diamond was responsive, helpful and professional. We were made to feel comfortable and confident in this dealership. Another salesperson Anthony Diamond was responsive, helpful and professional. We were made to feel comfortable and confident in this dealership. Another special mention would be Kevin Roberts who handled our financing and again another friendly and professional experience. I left with my new car confident that I made a good choice in the brand and the dealership. More
by jvc350
Employees Worked With
Anthony Diamond, Kevin Roberts, Kevin Roberts
October 04, 2011
These 3 gentlemen have been friendly and anxious to help solve any problems that have come up. Paul was interested enough to show me a car that fit my requirements after I only showed moderate interest in p solve any problems that have come up. Paul was interested enough to show me a car that fit my requirements after I only showed moderate interest in purchasing a car in that price range. Thanks Paul! Marc has dealt with some financing issues that have come up but has been positive and very pleasant throughout the process.Appreciate all the help Marc. Shane is my contact with the one issue with the car. He again has been pleasant and anxious to help resolve the TPS fault. Great Job Shane. More
by southerngolfer
September 28, 2011
Warm, friendly, personal touch. Also straightforward and candid and attentive to customer issues, objectives. Great team effort to assure all gets done expeditiously and professionally. candid and attentive to customer issues, objectives. Great team effort to assure all gets done expeditiously and professionally. More
by toml
Employees Worked With
Other Employees :
Matt Taneja, Karl Peterson, Marc Israel, Karl Peterson
September 12, 2011
I would like to take this opportunity to recognize Tony I would like to take this opportunity to recognize Tony Diamond as a highly professional Mercedes Salesman. Tony takes his time to listen to our n I would like to take this opportunity to recognize Tony Diamond as a highly professional Mercedes Salesman. Tony takes his time to listen to our needs then works hard to match our requirements with a great Mercedes vehicle. Our buying experience with Tony and this outstanding dealership has been wonderful. We've had terrible experiences over the years with other dealerships and sales people who simply want to sell you anything they have in the lot and really don't care. For the past 8 years we have bought new cards from Crown Eurocars. MB of Tampa is about 9 miles from our home. We pass that dealership and travel an additional 20 miles to Crown Eurocars. It is simply worth the extra time and effort to get there. Besides Tony Diamond, his management and the Service Department are also top notch in every way which is the reason that customer satisfaction from our family is always over 100%. T.D. More
by MMFIC
Employees Worked With
Tony Diamond, Anthony Diamond
September 11, 2011
Great dealership. Very friendly and helpul. As a very detailed person, they were able to accomodate all my needs and requests. They are very professional. Matt Taneja made the entire car buy experience detailed person, they were able to accomodate all my needs and requests. They are very professional. Matt Taneja made the entire car buy experience great. He is a true gentleman and nice guy and great to work with. I am happy in my new Black on Black 2011 Jaguar XK. More
by mosscard
Employees Worked With
Matt Taneja
August 16, 2011
This was one of our best car-buying experiences ever. We've been leasing Mercedes for about 18-20 years now and unfortunately the last experience we had with another dealer left us qustioning our loyalty We've been leasing Mercedes for about 18-20 years now and unfortunately the last experience we had with another dealer left us qustioning our loyalty to Mercedes (not because of the car but because of the financial shenanigans). Thanks to Nicole Quezada and her honest professionalism, we are once again firmly in the Mercedes camp. If Nicole told us she could do something, she did it; her honesty and courtesy were a breath of fresh air. Without her working to facilitate our deal, I doubt it would have happened. Instead, Mercedes once again has two loyal, happy customers who can't say enough good about Crown Mercedes and Nicole Quezada. More
by JebIab85
Employees Worked With
Nicole Quezada
August 08, 2011
After being greeted by David, I inquired about a car I saw on their website (which they have optimized for the iPhone...another great plus!). I had already placed a deposit on a car at Crown Audi, but to saw on their website (which they have optimized for the iPhone...another great plus!). I had already placed a deposit on a car at Crown Audi, but totally fell in love with the Mercedes at Crown Eurocars. David made the process, well, not a process! I told him how much I was comfortable paying and he didn't even have to "check with his manager", as the case with most dealerships. We agreed on a price and he offered to let me take the car for the day to make sure it was the right fit for me. I called him from work to let him know I loved the car and he had everything ready for me when I returned. The fastest, most courteous, no pressure and genuine car buying experience I've ever had and I owe David for the great customer service. David must truly enjoy being around people and selling cars...and it shows. I've been back to the dealership a few times for some minor service issues and he always greets me with a warm smile and friendly handshake. When people talk about buying a car, it is usually negative about the sales process and I am confident in recommending this dealership for a no-hassle experience...and don't forget to ask for David! More
by toddwork
Employees Worked With
David Schwartz
