Crown Eurocars

I have purchased a lot of autos in my life and wanted to report that this dealer and especially Al Kirschbaum provided me with the best service I have ever experienced. I will not buy a car from another report that this dealer and especially Al Kirschbaum provided me with the best service I have ever experienced. I will not buy a car from another dealer.........ever! If service matter to you then this is the dealler you should work with. To Al and the team at Crown......thanks for everything! More

From my initial phone query to the final signature, Rick was terrific. Friendly, respectful, helpful and he kept his word about the price quoted on the phone even when it turned out to be erroneous. It was was terrific. Friendly, respectful, helpful and he kept his word about the price quoted on the phone even when it turned out to be erroneous. It was a pleasanty experience from start to finish! I'll definitely check back when it's time for our next car, and I'll happily recommend Rick and Crown to anyone I know who is in the market. More

A very friendly and curtious staff my service tech was Tom Potter. Tom was very thorough and explained everything to me. I received a free loaner and my car was detailed when I picked it up. This is a Tom Potter. Tom was very thorough and explained everything to me. I received a free loaner and my car was detailed when I picked it up. This is a 10 out a 10 for me! I will be bringing my mercedes back to them for all of my service needs. More

Rick was very helpful, courteous and professional. There was no hard sell, and the experience was compfortable. I would purchase again from Rick and recommend this dealership to a friend. The follow up was was no hard sell, and the experience was compfortable. I would purchase again from Rick and recommend this dealership to a friend. The follow up was also great, with several questions answered in a timely fashion. More

My preferred Mercedes Service Dept. Always accomodating. Accomodate my schedule in making appointments and deliver my vehicle when promised. Service advisors very knowledgeable and helpful and keep me info Accomodate my schedule in making appointments and deliver my vehicle when promised. Service advisors very knowledgeable and helpful and keep me informed of progress. Work always A+ and their detailers make your car look like it's in the showroom! More

I just purchased a CPO Mercedes Benz from Crown and had the pleasure of working with Al Kirshbaum. Al worked with me for almost two months to find the right car at the right price. Al was always helpful an the pleasure of working with Al Kirshbaum. Al worked with me for almost two months to find the right car at the right price. Al was always helpful and always a gentleman. Larry Bearnarth closed the deal quickly and delivered excellent financing option. Quality car, quality dealership and quality people. I will recommend Al and Crown to my friend and family without hesitation and I will buy other cars in the future from the Crown family. More

I just traded in a lease from Cadillac and stopped in Crown Eurocars to see what they had and let me tell you it was the best decision I've ever made. I had the pleasure of dealing with salesman Al K Crown Eurocars to see what they had and let me tell you it was the best decision I've ever made. I had the pleasure of dealing with salesman Al Kirschbaum, Al went above and beyond anything I've ever seen from a car salesman. As soon as we got into the Mercedes for a test drive he became a friend and I really mean that. He was very patient with me while I shopped around for two weeks, never did he try and force something I wasn't specifically looking for which was a great surprise based on my past experiences at car dealerships. If you're looking for a smooth and pressure free car buying experience I would greatly advise you to call Crown Eurocars and ask for Al Kirschbaum. Thanks to Al and the rest of the staff at Crown Eurocars for making the process of buying a car hassle free. I will be doing business with them again in the future and will also be referring all my friends and family to this dealership and salesman Al Kirschbaum. More

Last month, I purchased a car from Crown, and my experience was incredible. I had the extreme pleasure of working with Al Kirschbaum and Rob Bolinger in sales and Larry Bearnarth with regards to the experience was incredible. I had the extreme pleasure of working with Al Kirschbaum and Rob Bolinger in sales and Larry Bearnarth with regards to the financing. Al and Rob were so friendly and welcoming. Both gentlemen went out of their way to make sure I felt comfortable with the process and understood everything, as I was a first time buyer. After dotting the i’s and crossing the t’s with Al, I met with Larry who was so helpful with the financing. He even did a little extra research to find the best interest rate for me. The whole experience and customer service was just incredible. From the second I stepped onto the lot, to the minute I pulled out in my new car, these gentlemen helped to make my first car buying experience absolutely amazing - Al even captured a picture of me with my new car before I drove off the lot! My experience with these gentlemen was so outstanding, that five of my family members have bought cars from Crown since my purchase a month ago! Today, I went back for some minor servicing. As soon as I arrived, Al was right there, making sure I was kept in the loop with what was being done on my car and asking if there was anything else he could get me while I waited. It’s evident that he genuinely cares about his customers. I would definitely recommend Crown Eurocars, and especially Al, Rob and Larry to anyone in the market for a new car and great experience. Thanks again, guys! More

when I got off work this morning I discovered my 3rd break light cover was missing, appearing to have been purposely broken off by vandels. I immediately drove to CROWN Eurocars to schedule an appoint break light cover was missing, appearing to have been purposely broken off by vandels. I immediately drove to CROWN Eurocars to schedule an appointment with the service department, half way there I called Mr. Thomas Potter very upset about my discovery. He was very calming and reassured me that they'd fix the problem. Once I arrived and explained the situation, Mr. Potter told me that this problem has been addressed before with my particular model and I could debunk my initial vandalism theory. It was a huge load off my mind to hear that and that It was also covered under my warranty. They repaired the light in less than an hour and gave the car a "new like" washing. Great professional service once again at CROWN EUROCARS. Always a pleasure. thank you very much! Mike More

Tom Potter went above and beyond to provide excellent customer service! Service to my vehicle was performed quickly, and I am completely satisfied. The service was very expensive but a coupon offered b customer service! Service to my vehicle was performed quickly, and I am completely satisfied. The service was very expensive but a coupon offered by the dealership offset a percentage of the cost, for which I was most grateful. I really appreciate all the help from Tom! More