Crown Eurocars

I was recently introduced to John Sauer and the Crown team through a friend of mine. He knew I was looking at buying a new Mercedes and had dealt with John in the past...I had been actively in the proces team through a friend of mine. He knew I was looking at buying a new Mercedes and had dealt with John in the past...I had been actively in the process of buying a car for abut two months. I told John what I was looking for and he immediately provided some detailed options as well as doing some regional research to find out if a similar vehicle may be available elsewhere. John and the group at Crown made the process very simple; they found me the car I wanted; gave me a fair price and I was able to complete the whole transaction in about an hour (I am not a big fan of spending the whole day at the car dealer and made that known up front). I highly recommend reaching out to John should you be in the market for a new or used car. More

I recently took my Mercedes-Benz in for routine service and I was given a new MB C250 to drive while my car was being serviced. I liked the C250 so much that I decided to trade cars. Not finding one on t and I was given a new MB C250 to drive while my car was being serviced. I liked the C250 so much that I decided to trade cars. Not finding one on the lot that I really wanted, the General Manager, Larry Casto, got to work and a couple of days later had located one for me. He sent me the car info including accessories, and I agreed to the trade. A few days later the car had arrived at the dealership and I was notified. I went to Crown Eurocars where I was introduced to the Sales Consultant, John Sauer, who handled the trade most professionally and went over the car's features and how to utilize them. Next was the Business Manager, Marc Israel who was most enjoyable to work with. I was walked over to the Service Department to let Service Consultant, Rick Webb whom I had already worked with, know about my new purchase and to ask any questions I had. All in all a very pleasant experience with everyone involved, kudos to Mr. Casto and his staff. I would highly recommend Crown Eurocars to anyone purchasing either a new or pre-owned vehicle. More

I was very impressed with the Sales Consultant, David Siskin, as well as Jason Good (Gnl Sales Mgr) and Marc Israel(Business Mgr) all of whom made my new Mercedes leasing transaction a positive experi Siskin, as well as Jason Good (Gnl Sales Mgr) and Marc Israel(Business Mgr) all of whom made my new Mercedes leasing transaction a positive experience------ the Gnl Mgr Larry Casto went out of his way to check that all was going well. They are all quite professional, knowledgeable and excellent communicators. They are not pushy, and are patient. David was especially accommodating by personally delivering the car to us in Sarasota.Fair and competitive pricing is important to any consumer and I believe without any reservation that can be counted on at Crown Eurocars. I highly recommend this dealership------ I am actually considering a second car right away. More

I am not sure why I need to be more descriptive than the ratings I gave above. If I had rated less than 5 on any of the customer service ratings I would need to explain why. Rating everything a 5 is self ex ratings I gave above. If I had rated less than 5 on any of the customer service ratings I would need to explain why. Rating everything a 5 is self explanatory. Dave Siskin was very professional and personable at the same time. I would recommend him to anyone that is interested in buying a great car - MERCEDES! More

I recently leased a new 2014 E350C from Russel Bauer at Crown. Russ, as well as the rest of the sales and finance staff at Crown, was extremely professional and helpful. They didn't have the exact vehicle Crown. Russ, as well as the rest of the sales and finance staff at Crown, was extremely professional and helpful. They didn't have the exact vehicle that I wanted, so they located one and had it delivered within a day. The transaction was smooth and painless. Thanks Russel! More

Contact was first made throught the internet, I got a Contact was first made throught the internet, I got a prompt responce saying I would hear from a sales person soon. Within 15 mins. or so I got a ca Contact was first made throught the internet, I got a prompt responce saying I would hear from a sales person soon. Within 15 mins. or so I got a call from Matt Taneja. He was very helpful with my questions and we set up a appointment for early Saturday morning. Mat sent me a text Saturday asking if I needed directions. Matt could not be more helpful showing me the bells and whistles of the car making sure I had a understanding. Matt was very good making sure the car was clean and I was completely happy. I found Mark Isreal to be as helpful with his part of the experience and was very helpful with a specific tag issue I had. I found the whole experience to be great and will recomend Crown Euro to anyone looking for one of there vehicle lines. Perry Lucas More

This was without doubt the most pleasant car buying experience we have ever had and we have had many. The attitude and professionalism of Jason, Ron and Marc made the entire transaction great. It fel experience we have ever had and we have had many. The attitude and professionalism of Jason, Ron and Marc made the entire transaction great. It felt like we had been dealing with these guys forever and now we will. Thanks for the car and the relationship. More

Greg was great to work with and made an out of state purchase much easier than expected. I appreciated his responsiveness and integrity throughout the process. purchase much easier than expected. I appreciated his responsiveness and integrity throughout the process. More

I had a very enjoyable experience at Crown EuroCars with Mr. Jim Smith and Mr Ken Klak. Mr. Smith's expertise and thorough knowledge of the used and new cars was reassuring throughout the purchase process. Mr. Jim Smith and Mr Ken Klak. Mr. Smith's expertise and thorough knowledge of the used and new cars was reassuring throughout the purchase process. I felt informed and not pressured. I am new to the Mercedes family and was recommended by a friend who had purchased two vehicles from Crown. I will also recommend Crown to my friends now. I have been to other dealerships and dealt with some not so pleasant Sales associates. At Crown EuroCars the atmosphere is professional, courteous and simply impressive. I left with my new car feeling relieved and confident. I will return to Crown EuroCars in the future to do business! Eric C. Kellar More