Crown Dodge Chrysler Jeep RAM

Worst Sales guy ever! Not sure if their sales guy Richard was just lazy or didn't care about selling us a Jeep. He didn't even try. We took our business to Lompoc where we Not sure if their sales guy Richard was just lazy or didn't care about selling us a Jeep. He didn't even try. We took our business to Lompoc where we are getting what we wanted and a great price too. More

awesome experience! they helped out very well and answered any questions we had with great attitude! We ended up with a lovely car and money left in our pocket they helped out very well and answered any questions we had with great attitude! We ended up with a lovely car and money left in our pocket More

Super happy customer I went in with an open loan and I knew I had a bit of challenging credit. Nissan and Volkswagen told me I could only get approved for a vehicle u Fer I went in with an open loan and I knew I had a bit of challenging credit. Nissan and Volkswagen told me I could only get approved for a vehicle u Fer 10,000$. I went in and Ivan made it happen. I came out flouring on a brand new Mini Dodge Charger "Dart". Super fast n I love it ! More

Ivan helps you leave with a smile on your face I gave the excellent rating because of my experiance with Ivan! He was very helpful from all the accessories in the car to motor/transmitting question I gave the excellent rating because of my experiance with Ivan! He was very helpful from all the accessories in the car to motor/transmitting questions, Ivan helped picking my new car easy it's almost like he already knew what car I wanted! More

for ivan guerrero walking into this dealership ivan was very respectful, kind and helpful. i love my car and I'm glad i picked crown dodge, 2015 dodge charger walking into this dealership ivan was very respectful, kind and helpful. i love my car and I'm glad i picked crown dodge, 2015 dodge charger More

Definitely satisfied! Richard Padilla was very patient with us and explained and even reexplained everything until we both were clear on terms and features of the purchase Richard Padilla was very patient with us and explained and even reexplained everything until we both were clear on terms and features of the purchase and vehicle! And sought answers for our specific needs! Thank you Richard! More

new car We enjoyed the buying experience with Jose Valencia, we enjoyed everybody in the company and even relaxed atmosphere. It is definitale great place to We enjoyed the buying experience with Jose Valencia, we enjoyed everybody in the company and even relaxed atmosphere. It is definitale great place to choose and buy car More

Bait and switch They lied to me too many times. They wouldn't give me any specifics about the amount I would be financing or leasing.I gave them specific amounts I wo They lied to me too many times. They wouldn't give me any specifics about the amount I would be financing or leasing.I gave them specific amounts I would agree to, they said the worked it out to my terms only for them later to try to up amounts agreed upon and say that was what I agreed to but still wouldn't show how much in total the purchase was going to be. They tried to intimidate me and they condescended me constantly. They wouldn't really let me speak. They tried to get me to sign on the first truck I looked at even after I said let me look at a couple more trucks or cars, just horrible customer service. They don't care if you leave happy or not, they just want you to sign and go. Their finance department lied to me by telling me I could come to them to get my name off a cosign I got into there a couple years ago, only to be told they don't refinance there by the same guy who told me me to go to him to and all I had to do was sign some papers with the other person. I wasted my one chance to get away from that car because I trusted them. In every aspect I had a horrible experience here, I'm not saying I wouldn't buy a Dodge or RAM, but I will never go to this dealership again and am very displeased that I'm stuck with a car from them. More

Great I walked in to Dodge really scared bc I do not have credit & I knew they would turn me down. Ivan was my sales man he was very kind and Patience as I I walked in to Dodge really scared bc I do not have credit & I knew they would turn me down. Ivan was my sales man he was very kind and Patience as I had him walking all over the dealer ship. Ivan made it happen I walked out with 2016 Dodge Dart. More

worst car buying experience ever If there was less than 1 star I'd choose that, but unfortunately I can't. To start, these guys are extra pushy. I begged my bf to go somewhere else. B If there was less than 1 star I'd choose that, but unfortunately I can't. To start, these guys are extra pushy. I begged my bf to go somewhere else. But he loved this car on their lot. Kept saying they just couldn't go lower. ...till you show them TruCar price. Ok, that just shows that they operate like the stereotype of a car dealership. Get into finance. Guy says the first payment isn't due for 60 days. Fast forward 3 weeks and a payment arrives- with a due date of the next day! We call the finance guy. Says sorry, he'll get right on it, fix it, call back. We don't hear from him. We call back the next day. He's not in for a couple days. We drive down there. Boss says they'll make it right, will call us the next morning to let us know. Nope. By the next afternoon we decided to call the bank and explain what the dealership has done to us. THE BANK set the due date to honor what we were promised. The dealer NEVER called back. DON'T BUY FROM THIS DEALER, RUN, GO ANYWHERE ELSE More