Crown Dodge Chrysler Jeep RAM
Ventura, CA
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CHRYSLER 300 SPORT SOLD by ANGEL BAY 😇😊🙂 I will say this about Angel Bay - this guy is PERSISTENT and Angel called me every single day and has left a message saying he will not stop calling I will say this about Angel Bay - this guy is PERSISTENT and Angel called me every single day and has left a message saying he will not stop calling me unless I come in and at least look at the 2016 CHRYSLER 300. He has always left a nice and professional message. It's obvious he loves what he does and enjoys selling cars. You can tell because of his positive energy and his enthusiasm not to just sell cars but the way he treated me and my wife as well. I must say he has always carried himself in a professional manner as well. Talk about HOSPITALITY & AWESOME CUSTOMER SERVICE. Angel offered me coffee and this amazing COLD COKE A COLA in a bottle. I've never had a Salesman at any dealership treat me with such AMAZING CUSTOMER SERVICE. He also had some funny jokes that had my wife and I laughing so hard we almost choked on our drinks. It was a smooth experience and I will say this about Angel Bay - the guy has class and dresses well . Easy and a very simple buying experience. I would HIGHLY recommend CROWN DODGE and make sure you ask for Angel Bay. I will ensure to tell ALL my neighbors, friends, family to go to CROWN DODGE and ask to speak to Angel BaY More
Made an appt for RECALL items Made an appt for recall items on a company truck, at the time of appt parts were checked and in stock, been 3 days, the vehicle has not moved, the veh Made an appt for recall items on a company truck, at the time of appt parts were checked and in stock, been 3 days, the vehicle has not moved, the vehicle has a tracker, no answers, phone calls are staying on hold for twenty minutes plus. I don't understand why appt is. made for RECALLS to have the vehicle sit More
2016 DODGE JOURNEY 😊 I came in to Crown Dodge because a Sales Rep called me everyday and I must say Angel Bay is a very very very persistent Sales Rep. This guy ha I came in to Crown Dodge because a Sales Rep called me everyday and I must say Angel Bay is a very very very persistent Sales Rep. This guy has called me so many times and left so many messages in regards to a 2016 Dodge Journey with 15% off the MSRP. Angel Bay said he will not stop calling me unless I came in to at least take a look. So I finally came in last weekend to take a look. Angel Bay was very professional and I must say he made it very simple in regards to purchasing a car. He went over every little detail with the car and made buying a car fun and simple. I had my two little boys with me and they didn't eat dinner yet and Angel ordered pizza for them. While I signed the papers in finance Angel Bay ate pizza with them and watched TV with them and ensured they were occupied while I was signing papers in finance. Talk about AWESOME CUSTOMER SERVICE. Angel Bay is a Sales Rep that really showed me that he really cares about the people he sells cars to. Any one can tell he really enjoys what he does. My two sons told me Angel was so funny and I was surprised how fast my kids opened up to him - it was obvious Angel is a father. He showed me his two kids and I can tell he is an Awesome Dad too 😊. I had a GREAT EXPERIENCE buying a car from CROWN DODGE and HIGHLY recommend anyone reading this to go to CROWN DODGE and ask for Angel Bay. The Customer Service I experienced from Angel Bay was beyond any experience I've ever had buying a car. If more car dealerships had Sales Reps like Angel Bay they would sell a lot more cars. Angel also called me the next day to ensure ALL was A ok with my New Dodge Journey. He also asked me if I would give him ALL 10's on a Survey. I'd give him and CROWN DODGE 12 's and I will tell ALL my family and friends to go to CROWN DODGE and request for Angel Bay = Best Car buying experience I ever had 😊👍!!!!!! Tiffany Dixon More
Bad service I bought a Truck from there order to install accessories before buy it manager said after paper work done maybe a week will call to bring the car and I bought a Truck from there order to install accessories before buy it manager said after paper work done maybe a week will call to bring the car and instill. After pass through 2-3-4 weeks until 7 weeks No body call back when I called to asked when will I get my car done? No one care after bought a car. I Don't recommend to go buy this dealership. More
HAPPY CHALLENGER OWNER 😊 I came in looking for a Dodge Challenger. The first day I came in a Sales Rep named Max helped me out. He told me I would need a Co signer since I I came in looking for a Dodge Challenger. The first day I came in a Sales Rep named Max helped me out. He told me I would need a Co signer since I had No Credit score and would be considered as a First Time Buyer which meant my Interest rate would be much higher than someone with established and a very good credit rating. I told Max I would bring my dad since he has excellent credit. I brought my dad in and we asked for Max. The Sales Rep Angel Bay said Max was off work and asked the receptionist to call him. The receptionist had no luck in getting in contact with him. I asked Angel Bay if he was willing to help me out since I was able to bring my dad in and my dad wouldn't want to come back at a different time. Angel Bay said no problem. Angel Bay was so full of positive energy. Angel had us laughing and what my dad and I liked about Angel was he made buying a car and he had us laughing so hard on the test drive and in the his office. Angel Bay really made the experience of buying a car fun and simple. I Love my New Dodge Challenger and I would HIGHLY reccomend CROWN DODGE & make sure you ask for ANGEL BYAY - he's a very GOOD SALES REP. and what we liked about ANGEL BAY was the fact he really took his time and answered every single question and was very professional yet super funny. My dad liked Angel because he showed a lot of respect towards his elders and was very polite and very professional. My dad couldn't understand why he needed to be on line one on the credit application ANGEL explained it and finally it sank in my dads stubborn head. We enjoyed working with ANGEL BAY and HIGHLY RECOMMEND you ask for him when you go to CROWN DODGE 😊 He keeps it simple and what a funny guy 😜🤘 We were laughing all the way home due to the funny jokes Angel told us. More
Great Service I was referred to your store by my brother in law. He went there months ago and purchased a 2016 Ram 2500. I don't know what the model is called but I was referred to your store by my brother in law. He went there months ago and purchased a 2016 Ram 2500. I don't know what the model is called but it is fully loaded. Anyway He called Alejandro and made an appointment with him. Alejandro showed me all the options he had and helped us find the Cherokee that I liked. It was a great feeling knowing that I can talk to someone that can help the right way. He took his time to explain how every thing in the Cherokee works and helped me program my radio stations and blutooth. Gracias Alejandro. We will send more your way. More
Alex Barrera is awesome! I went in, initially for my parents to get a new car and I came out buying the 2016 Dodge Journey Crossroad. Alex was very informative in trying to co I went in, initially for my parents to get a new car and I came out buying the 2016 Dodge Journey Crossroad. Alex was very informative in trying to come up with a plan to get rid of the car I had prior to my Dodge. Along with Alex, I had the help of Jose who let me test drive the car and informed me of all the neat gadgets it had. This was my first official car purchase and I couldn't be happier with the help of these gentleman. They truly took the time to listen and help me. Would definitely come back because of them! Thanks guys! More
ANGEL BAYLON GREAT SALES REP My husband and I came in to get our Jeep serviced (OIL CHANGE) as we were waiting a well dressed Sales Rep asked if we were being helped. My husband t My husband and I came in to get our Jeep serviced (OIL CHANGE) as we were waiting a well dressed Sales Rep asked if we were being helped. My husband told him we were waiting for our JEEP to get done. He asked if we would like to look at some new vehicles while we waited. We had no intention in buying a new vehicle at all. Angel asked what if we could get in a new vehicle and lower our payments with little to no money down would we be interested ? My husband and I said why not. Angel made it a very pleasant experience and kept everything simple. He wasn't pushy at all what my husband and I liked the most about Angel was he was funny and was very professional. We were very impressed with how he treated us and explained everything. He also called the following day to ensure all was A OK😊. We highly recommend CROWN DODGE to anyone reading this and highly recommend you ask for ANGEL BAYLON = GREAT CUSTOMER SERVICE with a SMILE 😊 More
Customer For Life!!!!!!! I went in to the dealership not really knowing what I wanted. I was assisted by a salesman named Johnny. He helped me pinpoint exactly what car would I went in to the dealership not really knowing what I wanted. I was assisted by a salesman named Johnny. He helped me pinpoint exactly what car would fit my needs. He was very patient and very knowledgable. Not at all like the typical salesman simply trying to make a sale. He was genuine and has truly made me a customer for life because he made me feel comfortable throughout my whole car buying experience. I highly recommend Johnny and crown Dodge to anyone that wants to deal with a company thats Professional, friendly and knowledgable. More
Professional and respectful I went to the dealer with the intention to look and do homework on the new Jeep Cherokee. Alejandro shoed me the models from the Sport to the Tralhaw I went to the dealer with the intention to look and do homework on the new Jeep Cherokee. Alejandro shoed me the models from the Sport to the Tralhawk. I asked him a million questions and he gladly answered them all. He then let me drive several models and let me compare them to my Commander. I am very happy that I met him, he presented me with some options and I couldnt say no. He helped me buy my new Cherokee. I love it. Im a Jeep owner for my life. Thank you Alejandro. More