
Crown Dodge Chrysler Jeep RAM
Ventura, CA
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Smooth Salesperson...Vincent Jenkins and the finance office worked so hard for me. I am so grateful and I recommend that Crown Dodge is given your first choi Salesperson...Vincent Jenkins and the finance office worked so hard for me. I am so grateful and I recommend that Crown Dodge is given your first choice in search of purchasing a car. Thank you Vincent and Crown Dodge :} More
TERRIBLE EXPERIENCE Angel confirmed that the dealership had a Jeep Grand Cherokee Altitude 4x4 in every color and they wanted our business. Apparently, they do not since Angel confirmed that the dealership had a Jeep Grand Cherokee Altitude 4x4 in every color and they wanted our business. Apparently, they do not since we DROVE 2 HOURS to see the 4x4 only to find out they do not have any on the lot. We have now wasted 4+ hours in travel time plus gas. This is the example of shady business. Angel didn't even show up to tell us there was no 4x4 but another salesman (JT) had to take the blame. Angel deserves zero stars. More
Amazing Sales Staff Vincent and Bob really overdid it will the help and service they gave to me! Much appreciated! They went above and beyond on service, help, time and a Vincent and Bob really overdid it will the help and service they gave to me! Much appreciated! They went above and beyond on service, help, time and assisting me with my trade in. I will recommend and be a customer for a very long time! More
Mr. Bay is an awesome sales rep Mr. Bay helped me get the car that I purchased about a month or maybe a little over a month ago. He tries to stay in the budget that you want to stay Mr. Bay helped me get the car that I purchased about a month or maybe a little over a month ago. He tries to stay in the budget that you want to stay in and he has also helped me get the problem taken care of with one of my headlights. I would send anyone I know looking for a car to him. More
ABOVE AND BEYOND EXPECTATIONS Mr.Bay went above and beyond my expectations on helping me get my FIRST car, I had been looking for my OWN car for a while and wasn't sure exactly wha Mr.Bay went above and beyond my expectations on helping me get my FIRST car, I had been looking for my OWN car for a while and wasn't sure exactly what to get and was sort of in a tight budget & angel said he completely understood where i was coming from, and he really did. he helped me find a car I like and at a price i can afford ! I didn't have much credit and wasn't sure if id be able to even get a car and yet he said not to worry and called a few banks ETC and by 9pm i had the keys to a jeep compass that I liked and was a first car owner ! his customer service was beyond any 5 star rating, I work in retail and deal with customers on a daily and know how it goes, he was patient and i felt he genuinely wanted to help me out and i greatly appreciate that so thank you ! More
Sales experience review I came in about two weeks ago after looking st some calls online. A phone call from Angel bay convinced me to walk in the door. He assisted in showing I came in about two weeks ago after looking st some calls online. A phone call from Angel bay convinced me to walk in the door. He assisted in showing me the different options that worked for my budget and overall goals. At the end of the day I drove off the lot with my brand new 2500 cummins and I couldn't be happier. I'll continue to return to Angel for all my car buying needs. I won't hesitate to recommend him our Crown Dodge to anyone I know. More
Best experience ever I've been looking into getting out of my small SUV. Angel went above & beyond for me. He took his time and made sure I was happy with what I was getti I've been looking into getting out of my small SUV. Angel went above & beyond for me. He took his time and made sure I was happy with what I was getting. I had an amazing experience purchasing my new full size SUV. I'm sure to come back to Angel again! More
Intentionally Fraudulent Statements - Dishonest Sales Mgr Dishonest sales practices. Paul Mills, Internet Sales Direct sent me an email stating, "110% of Kelley Blue Book for your Trade!* Every day, every tr Dishonest sales practices. Paul Mills, Internet Sales Direct sent me an email stating, "110% of Kelley Blue Book for your Trade!* Every day, every trade. We Take Anything on Trade - Surprise us!" Paul presented me with a KBB Valuation of my trade. I said ok, now ad the 10% as you offered in your email. He refused, made a ton of excuses why they couldn't honor his written statements. Bob Amar, Sales Manager wouldn't comment. Gus Said, General Manager was suppose to call me that day. Two days later I call him, he left on vacation today. Intentionally fraudulent statements to get me into the dealership. I would never recommend or purchase a vehicle from Crown Dodge Jeep Chrysler in any city because of this treatment. More
Highly Recommended! Angel helped me purchase my very first car! Believe me when I say I went through months of looking for a car I could afford on top of being able to ca Angel helped me purchase my very first car! Believe me when I say I went through months of looking for a car I could afford on top of being able to carry 3 kids. I settled for a midsize suv that would fit my budget, but would be a tight fit for my growing family. When I met with Angel, it was 7 on a Sunday night. He started working with numbers and I kept debating in my head over and over if this was really the car I wanted. We walked on the car lot and I told him about a minivan I thought was nice. Something I would like to get once I build my credit in a year or so. He looked and me and said "show me the car you want" and I pointed to a Red Dodge Caravan I fell in love with a few nights before when I came to the lot. And guess what? That is the car that I left in. He was patient and started up new papers, called the banks, called an insurance agent, and gave me the keys. 10:50pm, and my husband and I left with the car we wanted. He did that! 5 star rate!!! More
Customer service. Angel, Eden, and Elie have excellent communication skilks, understanding of the products, they are very patient and kind. Customer service is top notc Angel, Eden, and Elie have excellent communication skilks, understanding of the products, they are very patient and kind. Customer service is top notch and I never had a bad experience shopping and having my previous car serviced. More