Crown Dodge Chrysler Jeep RAM

I got my new Jeep Wrangler thanks to Jorge !! I went to other 2 dealerships trying to find a professional and straight deal. I came to ventura and Jorge helped us a lot. Very professional and an I went to other 2 dealerships trying to find a professional and straight deal. I came to ventura and Jorge helped us a lot. Very professional and and we got educated on how everything works there and other dealerships.. thank you Jorge I love my new JEEP!!! More

Angel Bay - aka 'Doc' - Great to have had you as Sales Rep! Angel Bay – aka ‘Doc’ – I was fortunate to have had Mr. Angel Bay approach me and to have had him as my Sales Rep. Not an easy decision to make, per Angel Bay – aka ‘Doc’ – I was fortunate to have had Mr. Angel Bay approach me and to have had him as my Sales Rep. Not an easy decision to make, personally – committing to purchasing another car – but having an agent such as Angel made my experience both comfortable and easy! Angel ‘tells it like it is’ – and I truly appreciated his straight-talk. He ‘opened my eyes’ and based on his experience, assured me and guided me in to what I now know was the best decision – that is, trade-in my run-down former vehicle and driving out of ‘Crown Dodge Chrysler Jeep Ram’ with a new one! Thanks again Crown and Mr. Angel Bay, for making my purchase experience a great one! You all have my ‘Five Star’ ***** recommendation! More

Pleasant overall experience. Jorge was very personable, professional, knowledgeable, and especially, patient with me as I researched all my options. Although I did not buy or lea Jorge was very personable, professional, knowledgeable, and especially, patient with me as I researched all my options. Although I did not buy or lease ultimately, I appreciate very much having had the time I needed to think about vehicle options and finance/lease options while he did his best to work a deal for me. He was responsive to phone calls and texts during the process. I suggest that any customer would be well served to seek him out when buying or leasing from Crown. More

Excellent ! Nice and helpful. Really liked the service! Helpful! 2nd time here and loved it! Recommend rookie to come here. Reviewed everything . Lease and finance options. Showed Really liked the service! Helpful! 2nd time here and loved it! Recommend rookie to come here. Reviewed everything . Lease and finance options. Showed us different types of car ! Loved it here More

Great Helpful Caring well educated He was really helpful also really caring he tried his best to get us what we wanted and he got it he is very well educated. Really respectful we came He was really helpful also really caring he tried his best to get us what we wanted and he got it he is very well educated. Really respectful we came here looking for him because we've bought other cars behalf from him More

Excellent Salesman Jorge got us exactly what we wanted and within our budget. I'm extremely satisfied with my choice of car. Definitely recommend Jorge, he helped in all Jorge got us exactly what we wanted and within our budget. I'm extremely satisfied with my choice of car. Definitely recommend Jorge, he helped in all ways possible. More

Excellent service Jorge muchas gracias por ayudarnos el dia de hoy en la decision de obtener un nuevo auto para la familia nos atendiste Muy bien yo les recomendare A Jorge muchas gracias por ayudarnos el dia de hoy en la decision de obtener un nuevo auto para la familia nos atendiste Muy bien yo les recomendare Amis amistades que visiten crown dodge pero sobre todo que pregunten por ti para que salgan contento como yo gracias :). Att. Yoana melgoza More

Thank you Jordan Sweis Very kind and thoughtful. It's no wonder he has dozens of placks on his wall for outstanding service. Thank you Jordan for everything. Tracy and Haley Very kind and thoughtful. It's no wonder he has dozens of placks on his wall for outstanding service. Thank you Jordan for everything. Tracy and Haley! More

ANGEL BAY = AWESOME SALES REP My boyfriend and I came in to look at your Dodge Challengers. A Sales Rep named ANGEL BAY said hello and not only welcomed us but thanked us for comi My boyfriend and I came in to look at your Dodge Challengers. A Sales Rep named ANGEL BAY said hello and not only welcomed us but thanked us for coming to the CROWN DODGE dealership. Angel was very enthusiastic and had a lot of POSITIVE ENERGY. It's obvious he really enjoys selling cars. Angel was very polite and what my boyfriend and I were impressed with most was the way he carried himself and how professional he was and how he made buying a car so simple. We came to look and what sold us was the way we were treated and the professionalism and customer service Angel provided. I've never had a Sales Rep at any dealership give us a cold soda in a bottle ( DR PEPPER). If car dealerships had Sales Reps like ANGEL BAY they would sell more cars and have repeat business. This guy is an asset and a GREAT SALES MAN !!! Who ever is reading this I HIGHLY RECOMMEND CROWN DODGE and working with ANGEL BAY. This guy is TOP CLASS, FUNNY & full of POSITIVE ENERGY!!! : - ) My boyfriend bought a DODGE CHALLENGER and he is so HAPPY!!! I will be back to buy a JEEP WRANGLER in a month and I will ensure to ask for ANGEL!!!! More

Atrocious!! Before I begin, let me say that I take no joy in writing such reviews. As a reasonable, patient and fair person to a fault, I take such reviews seriou Before I begin, let me say that I take no joy in writing such reviews. As a reasonable, patient and fair person to a fault, I take such reviews seriously. I would much rather submit a positive review (and I have done so for many organizations I have done business with), however, when really bad situations arise, I think it is important to share with those that could otherwise avoid having to go through a similar experience. This dealership is hands down the worst Jeep dealership I have ever encountered. I tried to purchase/lease a vehicle from them several weeks ago. I started off by speaking with Scott Walters, then was passed along to Darren Stewart and finally to Paul Mills. I have been a long time loyal Jeep owner with excellent credit and had many models of Jeeps both purchased and leased from various dealerships where I have lived/worked around the country. I generally always asked the same set of questions to make sure all the figures/terms are clear, so not my first rodeo as the saying goes. Crown Jeep refused to answer very basic questions that I asked verbally and in writing and then gave me attitude for actually asking the questions. Furthermore, I have tried on (3) separate occasions to make the G.M., i.e. Mr. Crown via his assistant Terry Vasquez aware of my experience so they could use as a learning tool to improve customer service for future customers, hence the reason I have resisted writing this review until now. I have never had the courtesy of a reply from her or anyone else at the dealership. Needless to say, I took my business to another dealership and was treated fairly, professionally, courteously while valuing my time. I even contacted the GM of that dealership recently to let him know how positive my experience was with the Internet Sales Manager. Do yourself a favor and avoid Crown Jeep. They are dishonest (deliberately did not apply rebates/incentives I was eligible for, probably to pocket for themselves), unprofessional and just outright rude. The place is dysfunctional and clearly it all starts from the top right on down. If I could give them zero stars I would. These people need to wake up and realize in the year 2017 that many people want to avoid the haggle and complete as much of the transaction by telephone as possible and then go in, sign the docs and be on their way. If you don't want your valuable time wasted, not to mention being unnecessarily frustrated/ripped off, then don't give this dealership your business. Go somewhere that they actually value the customer relationship and appreciate your business. More