Crown Dodge Chrysler Jeep RAM

Ventura Croen Dodge made me feel Welcomed My husband dropped off the car and he asked about specials fir oil changes and Eduardo was kind enough to extend a Special offer. Upon my arrival to p My husband dropped off the car and he asked about specials fir oil changes and Eduardo was kind enough to extend a Special offer. Upon my arrival to pick up the vehicle the service Technician directed me to the service desk. As I entered the door Shey directed me towards the back with a very direct welcoming invitation to assist me. My credit issues were complex (in my opinion) due to the Credit Card points, not to Shey though. She's made the transaction so pleasant. She also multi-tasked while holding fir the Credit Card company. I thought that was impressive. If I were that other customer I would of appreciated it. GREAT JOB SHEY! More

Top of the line service Excellent One thing I will say about Crowns service department is the service staff goes above and be on the call to meet customer satisfaction. JP is diffent One thing I will say about Crowns service department is the service staff goes above and be on the call to meet customer satisfaction. JP is diffently a person with people skills, professional attitude, communicates well with customers and also friendly. His main focus is meeting the customers needs and completing the work in a reasonable amount of time. I always ask for him first, only because of pass experiences. Everyone there does their best when it comes to service. Whatever work I have done on my Chrysler 300 at Crown Dodge meets my expectation of service. JP is an awesome person with a great attitude and service ethics. Thank You so much. Alana More

Impressed with John from Sales John Mikhail went above and beyond to make sure I was happy with my new car and was very straight forward about everything, all while helping another John Mikhail went above and beyond to make sure I was happy with my new car and was very straight forward about everything, all while helping another group of customers at the same time. Although there were door dings from the lot John made sure any issues with the car would be 100% taken care of. Customer service in the service department was a bit lacking due to it being busy but Eduardo Chavez paid very close attention to detail which is much appreciated. More

The best! Super helpful! Great to work with. She was very friendly and got me in and out in minutes. Would recommend this location for all needs. Super helpful! Great to work with. She was very friendly and got me in and out in minutes. Would recommend this location for all needs. More

Johnny Mikhail , helped us out so much he did an outstanding job ! If you are looking for a car and getting the best deal I recommend you go for him or ask for his , helped us out so much he did an outstanding job ! If you are looking for a car and getting the best deal I recommend you go for him or ask for his name ! More

Return Service Repair I would have given a higher rating but I have had issues with the repairs and have had to come back too many times. This last time, I went up the lad I would have given a higher rating but I have had issues with the repairs and have had to come back too many times. This last time, I went up the ladder to Dave Weber and it got handled finally. This time he had me speak to Scott Shanen who directed the repairs and it came out right this time. I even had the Porter, Alex, ask if I could bring my truck back the next day to be cleaned since he did not have time that day. I brought it back and Alex did a fantastic job on it! Kristin at the cashier desk was very helpful and kept me informed and I thank all of those who help make this visit a good one! Job well done! More

Johnny Mikhail Best Car Sales person in the world! If you're looking for a great car come to ventura and look for him!! Highly recommend, I'm a new owner of a Dodge Best Car Sales person in the world! If you're looking for a great car come to ventura and look for him!! Highly recommend, I'm a new owner of a Dodge Challenger with the best deal on this planet! More

Service department is not as organized as the Thousand Oaks location . I don't see what the point is of making an appointment if a walkin will always go before you. Wait is not as organized as the Thousand Oaks location . I don't see what the point is of making an appointment if a walkin will always go before you. Waited for over 4 hours just for a oil change. What happened to the express lane fast oil change you advertise ? Really disappointed how the service department handled this situation . HORRIBLE service !!!!! More

Angel Bay He was most helpful no BS and got straight to what I Wanted! No Extra Hassles at all. Better than your Average Sales Rep. super fast and to the poin He was most helpful no BS and got straight to what I Wanted! No Extra Hassles at all. Better than your Average Sales Rep. super fast and to the point... Thank you Angel. Great Service. More

All this dealership does is lie I will never be using this dealership again it is unfortunate I have already bought two cars from them hopefully this review will keep somebody else f I will never be using this dealership again it is unfortunate I have already bought two cars from them hopefully this review will keep somebody else from making the same mistake... both brand new cars I have bought from this dealership have been like running a marathon.. it starts with the sales people lying about prices and trying to manipulate the deal into a monthly agreement as opposed to an overall price of the car... twice they came back with monthly payments acting like I was getting a deal because they didn't understand I know how to use a calculator and when I did the math and showed them they were lying about the price I would be paying for the car.. they then come back and say oops we must have made a mistake... either you are so stupid you do not know how to do your job both times I tried to buy a car.. or you're a liar and a scam artist and you hoped I would be too stupid to catch it.. I'm pretty sure it was the second reason.. their service department is atrocious they continue with their lying long after you have bought the car the service people are rude unknowledgeable about what they are speaking about and overall horribly unpleasant to deal with.. basically their thought process is if we make this as an unenjoyable as possible for a customer they will not come back as often thus we will probably save money on warranties... my wife's car is only a year old and has been shutting off as she drives the vehicle when she called service today they told her nothing we can do for you you'll have to come by next week sometime and maybe we can take a look at it... that is absolutely unacceptable.. when I called back they just talk over you don't allow you to speak and then hang up the phone multiple times.. Crown Dodge is a disgrace the owner should be ashamed that his dealership is ran by such dishonest unworthy people.. I was going to buy another Jeep this year I will be going to a different dealership and so should you More