Crown Dodge Chrysler Jeep RAM

Good experience with this dealer ship. Thank you. Justin was very helpful and knowledgeable team member Thank you. Justin was very helpful and knowledgeable team member More

I was hesitant to take my car to Crown after having issues with them before. I did take it as the car was under warranty and they are the only dodge dealership near me. It took them 2 weeks to complete issues with them before. I did take it as the car was under warranty and they are the only dodge dealership near me. It took them 2 weeks to complete the repair on the car even though they had the parts in stock. They did not provide me with a rental car. Once I got my car back, I was driving it to Moorpark with my kids and fluids starting spraying all over the place. My car lost gear control and started smoking. Very scary. After waiting for a tow truck for 3 hours. I too it back in and was without a car for another 3 days. All I got was a oh, I'm sorry it happens. I will avoid them at all cost. More

The Service Manager, Rick, was extremely helpful and courteous. The car was done even before he said it would be. Thx courteous. The car was done even before he said it would be. Thx More

Went to go get my trucks oil change at the Express Lube & Oil lane and couldn't even get to it. The service driveway is always in a disarray and no one.comew out or directs where to go each time so you have Oil lane and couldn't even get to it. The service driveway is always in a disarray and no one.comew out or directs where to go each time so you have to go searching for a service writer. Then told the Express Oil is only Minday & Tuesday and today's appointments so I'll have to wait 2 hours. No real organization here. Then after my Oil change truck was brought out, I paid and when I got in the trucks air suspension wouldn't raise for drive height because it was put in service mode. Had to sit there and figure it out how to get settings put back. More

Fantastic, Robert the parts manager was quick, efficient, and proactive in servicing my Dodge Charger. Although it was a quick service I was tempted to trade for a diesel before they are no longer sold in Ca and proactive in servicing my Dodge Charger. Although it was a quick service I was tempted to trade for a diesel before they are no longer sold in California. More

The dealership was clean and the team was friendly. It was a pleasant experience overall. It was a pleasant experience overall. More

Service center has poor communication with their own employees and clients. Was waiting around for my car and no one notified me it was done. employees and clients. Was waiting around for my car and no one notified me it was done. More

Had a great and easy experience. Everyone I came in contact with was helpful and professional. I paid online to expedite my pick up (first time doing this) however ended up having to Everyone I came in contact with was helpful and professional. I paid online to expedite my pick up (first time doing this) however ended up having to wait in the same line to Get keys and paperwork so ended up not seeing much or any advantage to this. If there was a separate checkout process for expedited checkout I feel It would be more advantageous. With that said overall a five Star experience. More

Service was great and Eric was very helpful and courteous. Service time was relatively minimal. Thank you and Happy New Year courteous. Service time was relatively minimal. Thank you and Happy New Year More

Drop off and pick up was easy. They quickly identified the problem and fixed them. They quickly identified the problem and fixed them. More