Crown Dodge Chrysler Jeep RAM
Ventura, CA
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Went to go get my trucks oil change at the Express Lube & Oil lane and couldn't even get to it. The service driveway is always in a disarray and no one.comew out or directs where to go each time so you have Oil lane and couldn't even get to it. The service driveway is always in a disarray and no one.comew out or directs where to go each time so you have to go searching for a service writer. Then told the Express Oil is only Minday & Tuesday and today's appointments so I'll have to wait 2 hours. No real organization here. Then after my Oil change truck was brought out, I paid and when I got in the trucks air suspension wouldn't raise for drive height because it was put in service mode. Had to sit there and figure it out how to get settings put back. More
Fantastic, Robert the parts manager was quick, efficient, and proactive in servicing my Dodge Charger. Although it was a quick service I was tempted to trade for a diesel before they are no longer sold in Ca and proactive in servicing my Dodge Charger. Although it was a quick service I was tempted to trade for a diesel before they are no longer sold in California. More
Service center has poor communication with their own employees and clients. Was waiting around for my car and no one notified me it was done. employees and clients. Was waiting around for my car and no one notified me it was done. More
Had a great and easy experience. Everyone I came in contact with was helpful and professional. I paid online to expedite my pick up (first time doing this) however ended up having to Everyone I came in contact with was helpful and professional. I paid online to expedite my pick up (first time doing this) however ended up having to wait in the same line to Get keys and paperwork so ended up not seeing much or any advantage to this. If there was a separate checkout process for expedited checkout I feel It would be more advantageous. With that said overall a five Star experience. More
justin and dave handle service great they make you feel like family and they do a great job like family and they do a great job More
Erik is doing the best he can but crown Dodge dealer is the worst option, choose another brand. It’s costing me a lot of money and my truck still needs work, No Parts! the worst option, choose another brand. It’s costing me a lot of money and my truck still needs work, No Parts! More