Crown Dodge Chrysler Jeep RAM
Ventura, CA
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The dealership with clean and had a lot of selection. Brian was knowledgeable but once the basic deal was done we felt abandoned. took several hours of waiting to finally talk with someone from finan Brian was knowledgeable but once the basic deal was done we felt abandoned. took several hours of waiting to finally talk with someone from finance. We made a 10am appt to pickup the vehicle and it was not ready when we arrived. They couldn't find the vehicle, then needed to locate the keys. then gas it up. I had to ask them to put the temp plates on. We had to wait 2 hours after having made an appointment to pick it up. Very sad. Even while we were waiting, we had to track down Brian several times to ask what was going on. He just made a call, said someone was dealing with it, then went back to working with other customers. More
Service department is very professional. Great staff!! Took my vehicle in with no appointment and completed repairs same day. Great staff!! Took my vehicle in with no appointment and completed repairs same day. More
Rick Wolters is great. Excellent customer service. Rick is fast to respond to my service requests and I appreciate him taking care of my vehicle. Excellent customer service. Rick is fast to respond to my service requests and I appreciate him taking care of my vehicle. More