Crown Dodge Chrysler Jeep RAM

The Service that we received at Crown Dodge was the most comforting experience that I could have asked for. Mr. Jarrod Thomas was very helpful and got me the correct vehicle in the price range that I wanted comforting experience that I could have asked for. Mr. Jarrod Thomas was very helpful and got me the correct vehicle in the price range that I wanted. He did not pressure me into something that would not work and fit my needs. My family and I are long time Returning Crown Dodge customers, and with the service that they provided me I will continue to bring my business to them in the years to come. More

Fast, friendly and quality work. I wouldn't go anywhere else but to these guys for service, they are the experts and I trust them to take care of my car. else but to these guys for service, they are the experts and I trust them to take care of my car. More

I came into this dealership frustrated with getting let down over and over. The salesman was friendly, helpful, and knowledgeable. He immediately reassured me that my family and I would be taken care of. I down over and over. The salesman was friendly, helpful, and knowledgeable. He immediately reassured me that my family and I would be taken care of. In no time, we found the car and price we have been searching for! Thank you! You guys are amazing! More

Our overall experience with purchasing our new car was super easy and smooth. The staff was friendly and presented all of our options. Making our decision easy. We LOVE our Dodge Journey and are extrem super easy and smooth. The staff was friendly and presented all of our options. Making our decision easy. We LOVE our Dodge Journey and are extremely happy with our choice. And our sales consultant, Jarrod was very friendly and made our purchase a breeze! More

I leased a new Jeep Grand Cherokee Overland from Luis at Crown Dodge and was extremely satisfied with the entire experience. Luis was friendly, knowledgeable and professional. He did not pressure the sale a Crown Dodge and was extremely satisfied with the entire experience. Luis was friendly, knowledgeable and professional. He did not pressure the sale at any point in time. This combined with his extremely competitive price were ultimately the reason I chose Crown Dodge. Luis even drove the car down to my apartment in Santa Monica the day I signed the lease. That is what I call service! I have been in sales for more than 10 years and Luis is one of the most pleasant salespeople I have had the pleasure of doing business with. I would highly recommend Crown Dodge. Aaron J. Burwick More

This is the worst service department I have ever encountered! These people are as unethical as they come, they lie to you over & over again. They have had my vehicle for 3 weeks to put in a new tr encountered! These people are as unethical as they come, they lie to you over & over again. They have had my vehicle for 3 weeks to put in a new transmission which should take a couple of days. I have been promised at least 4 times that it would be finished and now I find it will be next week (FOUR WEEKS). This is a business vehicle for our small family owned business. They are putting us out of business. I have never been treated so disrespectfully in my life. I am on hold at the corporate office now for 48 minutes so far. Do yourself a favor DO NOT BUY A DODGE FROM THIS DEALER ......HORRIBLE!!!!!!!!!!! More

After researching for a couple of months I decided to purchase a new 2011 Ram 1500 truck. However, the truck I wanted was located in San Juan Capistrano. I wanted to keep my purchase as "local" as possib purchase a new 2011 Ram 1500 truck. However, the truck I wanted was located in San Juan Capistrano. I wanted to keep my purchase as "local" as possible and was hesitant to drive from Santa Barbara to San Juan Capistrano. But, after speaking with the Internet Sales Manager (Luis Ramos) he said he could drive to San Juan Capistrano and bring my new truck back to Ventura the same day (at no extra cost). After hearing that I decided to close the deal. The next day (Friday) Luis called me and said he was leaving to San Juan Capistrano to get my truck. Luis called throughout the day to keep me informed of his ETA back to Ventura and this was very important as this was the only day (Friday) that my wife and I could get off from work and by Luis keeping us informed we could plan our day off and not waste our time waiting at the dealership (lot's of traffic on Fridays down south in L.A. area). In the end, the timing was "right on", we arrived at the dealership and just as we sat down to start the paperwork the truck showed up. In an out in just over an hour!! More

Luis stuck with us throughout the whole process and was very aggressive in making the deal happen. He got us the exact car we wanted, the payments that were comfortable, and made the experience an overall very aggressive in making the deal happen. He got us the exact car we wanted, the payments that were comfortable, and made the experience an overall joy, and I would definitely recommend his service to others and the vehicle is a total blast, and my wife loves it. More

Louis and Tim both went above and beyond during our numerous months search for the "perfect" Jeep! Their patience and attention to customer satisfaction was more than apparent to this hard-to-please c numerous months search for the "perfect" Jeep! Their patience and attention to customer satisfaction was more than apparent to this hard-to-please customer. They both had answers to my various questions and on the rare occasion when I stumped them, they were quick to research the question and produce a response! Louis was the most accommodating person I have ever had the pleasure to work with . . . low key, no pressure, the customer is always right attitude! Thanks to him I have my perfect Jeep! More

A no-pressure sales job which was a great relief. Communication was consistent and transparent which was very satisfying. Business was conducted in a thoroughly friendly and professional manner throu Communication was consistent and transparent which was very satisfying. Business was conducted in a thoroughly friendly and professional manner throughout. Overall, wonderful because of Luis. Dealings with the service department have proven much less satisfactory. More