Crown Dodge Chrysler Jeep RAM
Ventura, CA
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Aris worked with us to get us what we needed. I enjoyed his proficency. I would recommend him as an agent to family and friends. While we were at the dealership several men seemed to be constantly standi his proficency. I would recommend him as an agent to family and friends. While we were at the dealership several men seemed to be constantly standing around smoking and "hanging out." Had I not been there to meet with Aris, just walking onto to the lot on my own, I would not have felt welcomed or comfortable. More
Willie handled my negotiating over vehicle and price professionally and I never felt like I was being pushed to purchase anything I did not want. I will admit I am difficult to deal with as my decision professionally and I never felt like I was being pushed to purchase anything I did not want. I will admit I am difficult to deal with as my decision took several days and Willie displayed good patience and never ignored my request. He answered every question and informed of many features in my new vehicle that I wasn't aware of. I felt I was given a excellent deal on both my trade and new vehicle. Crown's finance staff was organized and efficient, when all the negotiating was completed finance was able to get me in and out during my lunch break without cutting any corners on explaining the terms of the purchase along with extended warranty offerings. In the end great dealership, felt like I was a part of the process. More
Great dealership. I felt very welcome as soon as I arrived. The sales associate I worked with was named Aris. He was very friendly and very patient. He really took the time to understand my needs, and arrived. The sales associate I worked with was named Aris. He was very friendly and very patient. He really took the time to understand my needs, and his knowledge of their products and services was outstanding. Buying a car is so stressful, but I felt very comfortable working with Aris. He didn't try to pressure me into buying just any car.. Instead, he took the time to really listen to what I needed to better understand which car was perfect for me. I highly recommend this dealership to anyone who wants the best customer service. Be sure to ask for Aris! He's sooooo helpful. More
I would like to thank Aris Khairzada for all his help, he made my car buying experience a true pleasure. He went out of his way to find me the car i wanted, he listened to our concerns, and he kept his promi made my car buying experience a true pleasure. He went out of his way to find me the car i wanted, he listened to our concerns, and he kept his promise on all aspects of the sales process. I really appreciated him handling the transaction from beginning to end. Aris Khairzada is a true sales professional, we recommend him highly!!! Thanks again. More
From the beginning Aris was very friendly and informative. He answered all of my questions and really made me feel like he was on my side and would do anything to make sure he met all of my needs informative. He answered all of my questions and really made me feel like he was on my side and would do anything to make sure he met all of my needs to get the best possible price for me and he did!!!! I also loved his personal stories and insights about him which made Aris very accessible and approachable. I've been to other dealerships before in the past where I was purchasing a car, and the salesmen were always just going through the motions and were very ho hum. My experience with Aris was the best car buying experience ever, bar none. More
Professional, not pushy or too macho (we girls don't like that), listens to his customer's needs, knowledgeable of his inventory and a really nice guy! like that), listens to his customer's needs, knowledgeable of his inventory and a really nice guy! More
My experience with Jordan Sweis was the BEST experience I have EVER had at a dealership. He was very knowledgeable of the vehicle I purchased. Not only that, he went above and beyond to get me into the truck have EVER had at a dealership. He was very knowledgeable of the vehicle I purchased. Not only that, he went above and beyond to get me into the truck that I wanted and for the price I wanted. He made it happen! If you are in the market for a new car I HIGHLY recommend Jordan. He really made me feel like family, that's how much he helped. EXTREMELY happy with everything at Crown Dodge! I dealt with Joe in finance. He is AMAZING as well. He also went above and beyond to do everything he could to help me out. I wont go anywhere else now when I am in the market again to buy a new vehicle. OUTSTANDING GUYS! More
Crown dodge was very welcoming. My salesman Aris was very informative and answered any questions I had. He was very kind and helped me in anyway to get the car I desired. I highly recommend going to crown do informative and answered any questions I had. He was very kind and helped me in anyway to get the car I desired. I highly recommend going to crown dodge, very good service. More
I have given this rating due to the way I was treated in the service department. I took my jeep into this place for warranty work. I was informed they would check out my jeep and call the warranty company a the service department. I took my jeep into this place for warranty work. I was informed they would check out my jeep and call the warranty company and give ma a call by the end of the day. Two days later I had to call and was given some run around and was told there was a Chrysler bulleton out stating the jeeps were installed with faulty trans filters and that this would fix the problem. They made it sound like it was going to be covered it was not. 3 day later I had to call again and find out the status of my jeep now and again was given some run around saying they could not duplicate the problem and would I mind coming down to show them. Took off work early and took jim for a ride and duplicated the problem. 4 days later I had to call and find out the status and I was told they couldn't duplicate the problem that I had shown him 4 days earlier. I informed jim to stop all work and I want my jeep back and that I need it by Wednesday night at the latest he said fine and that he would do it and call me. Wednesday night no call Thursday no call until Thursday afternoon jim calls and says the jeep is done. The total is way to much for something that was played off as warranty. So I spent 13 days without a car due to jim not calling warranty right away so they could issue me a rental. This is why I purchased the extended warranty. Now after paying the high bill I get my jeep home and look under it to find the transmission pan is leaking transmission fluid as well as the front shock, control arms (upper and lower) as well as the half shaft and inner fender have a bunck of grease and oil all over them. Unethical, sloppy mechanics. More
Anything past the excellent service I recieved from Ricky (salesman) has been HORRIBLE. Crown has a new location, but the same bad service as their original location 15 years ago. I should have never thoug (salesman) has been HORRIBLE. Crown has a new location, but the same bad service as their original location 15 years ago. I should have never thought that this dealership would have changed. All the sales guys (except Ricky) stand in front of the entrance and smoke, so when you try to walk into the building, you smell like you've been in a casino or bar all night. The dodge durango citadel is a beautiful car, but I'd rather drive a beater then to have to deal with that dealership for the next 4 to 5 years. More