Crown Dodge Chrysler Jeep RAM
Ventura, CA
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Great dealership. I felt very welcome as soon as I arrived. The sales associate I worked with was named Aris. He was very friendly and very patient. He really took the time to understand my needs, and arrived. The sales associate I worked with was named Aris. He was very friendly and very patient. He really took the time to understand my needs, and his knowledge of their products and services was outstanding. Buying a car is so stressful, but I felt very comfortable working with Aris. He didn't try to pressure me into buying just any car.. Instead, he took the time to really listen to what I needed to better understand which car was perfect for me. I highly recommend this dealership to anyone who wants the best customer service. Be sure to ask for Aris! He's sooooo helpful. More
I would like to thank Aris Khairzada for all his help, he made my car buying experience a true pleasure. He went out of his way to find me the car i wanted, he listened to our concerns, and he kept his promi made my car buying experience a true pleasure. He went out of his way to find me the car i wanted, he listened to our concerns, and he kept his promise on all aspects of the sales process. I really appreciated him handling the transaction from beginning to end. Aris Khairzada is a true sales professional, we recommend him highly!!! Thanks again. More
From the beginning Aris was very friendly and informative. He answered all of my questions and really made me feel like he was on my side and would do anything to make sure he met all of my needs informative. He answered all of my questions and really made me feel like he was on my side and would do anything to make sure he met all of my needs to get the best possible price for me and he did!!!! I also loved his personal stories and insights about him which made Aris very accessible and approachable. I've been to other dealerships before in the past where I was purchasing a car, and the salesmen were always just going through the motions and were very ho hum. My experience with Aris was the best car buying experience ever, bar none. More
Professional, not pushy or too macho (we girls don't like that), listens to his customer's needs, knowledgeable of his inventory and a really nice guy! like that), listens to his customer's needs, knowledgeable of his inventory and a really nice guy! More
My experience with Jordan Sweis was the BEST experience I have EVER had at a dealership. He was very knowledgeable of the vehicle I purchased. Not only that, he went above and beyond to get me into the truck have EVER had at a dealership. He was very knowledgeable of the vehicle I purchased. Not only that, he went above and beyond to get me into the truck that I wanted and for the price I wanted. He made it happen! If you are in the market for a new car I HIGHLY recommend Jordan. He really made me feel like family, that's how much he helped. EXTREMELY happy with everything at Crown Dodge! I dealt with Joe in finance. He is AMAZING as well. He also went above and beyond to do everything he could to help me out. I wont go anywhere else now when I am in the market again to buy a new vehicle. OUTSTANDING GUYS! More
Crown dodge was very welcoming. My salesman Aris was very informative and answered any questions I had. He was very kind and helped me in anyway to get the car I desired. I highly recommend going to crown do informative and answered any questions I had. He was very kind and helped me in anyway to get the car I desired. I highly recommend going to crown dodge, very good service. More
I have given this rating due to the way I was treated in the service department. I took my jeep into this place for warranty work. I was informed they would check out my jeep and call the warranty company a the service department. I took my jeep into this place for warranty work. I was informed they would check out my jeep and call the warranty company and give ma a call by the end of the day. Two days later I had to call and was given some run around and was told there was a Chrysler bulleton out stating the jeeps were installed with faulty trans filters and that this would fix the problem. They made it sound like it was going to be covered it was not. 3 day later I had to call again and find out the status of my jeep now and again was given some run around saying they could not duplicate the problem and would I mind coming down to show them. Took off work early and took jim for a ride and duplicated the problem. 4 days later I had to call and find out the status and I was told they couldn't duplicate the problem that I had shown him 4 days earlier. I informed jim to stop all work and I want my jeep back and that I need it by Wednesday night at the latest he said fine and that he would do it and call me. Wednesday night no call Thursday no call until Thursday afternoon jim calls and says the jeep is done. The total is way to much for something that was played off as warranty. So I spent 13 days without a car due to jim not calling warranty right away so they could issue me a rental. This is why I purchased the extended warranty. Now after paying the high bill I get my jeep home and look under it to find the transmission pan is leaking transmission fluid as well as the front shock, control arms (upper and lower) as well as the half shaft and inner fender have a bunck of grease and oil all over them. Unethical, sloppy mechanics. More
Anything past the excellent service I recieved from Ricky (salesman) has been HORRIBLE. Crown has a new location, but the same bad service as their original location 15 years ago. I should have never thoug (salesman) has been HORRIBLE. Crown has a new location, but the same bad service as their original location 15 years ago. I should have never thought that this dealership would have changed. All the sales guys (except Ricky) stand in front of the entrance and smoke, so when you try to walk into the building, you smell like you've been in a casino or bar all night. The dodge durango citadel is a beautiful car, but I'd rather drive a beater then to have to deal with that dealership for the next 4 to 5 years. More
I'm Lucky that I did not get killed driving the unsafe 2009 Jeep Rubicon they sold me for an over inflated price. The Sales Manager said this is a Chrysler Certified Per-Owned Vehicle that they spent $ 2009 Jeep Rubicon they sold me for an over inflated price. The Sales Manager said this is a Chrysler Certified Per-Owned Vehicle that they spent $2,000 getting it Certified. After numerous break downs and phone calls, I found out it was not a Chrysler Certified Per-Owned Vehicle. Some of the problems: Broken rear track bar bracket, axle could fall off and roll over vehicle. Wheel lug nut where undersized and wheels could have fallen off. Dislocated rear axle spring. Rear Sway Bar rubbing through break lines. Transfer case shifting cable broke first time tried to use it. Transfer Case is bad and needs to be replaced. Oil press sending unit was bad. Bad oil leak. and a few other items. The sales manager agreed to give me $3,000 off, then changed it to $2,000 on the contract without telling me. When I found out it was too late. I got this 2009 Jeep Rubicon about 6 weeks ago, I have not been able to drive it for the past 3 weeks because it's unsafe to drive. A few weeks after buying this Jeep I found Crown Dodge where running ads $1,000 less than what I had paid for it, I believe this is unlawful along with some other unlawful things they may have done. I've been back to Crown Dodge over 20 times trying to straighten this out and just get the run around. This jeep has been it their shop 3 times and I have talked to half a dozen people there. Also tried taking it to another Dealership, They did not want to touch it with all of the problems it has. This Dealership Needs to be Shut Down Before Someone Gets Killed! More
Luis Ramos was great to work with. He was very honest, respectful, and made the car buying process smooth. He went and picked the car I wanted up from another dealership and worked a fair price to lease f respectful, and made the car buying process smooth. He went and picked the car I wanted up from another dealership and worked a fair price to lease for me. I was very satisfied with his professionalism! More