Crown Dodge Chrysler Jeep RAM

WHAT A HORRIBLE EXPERIENCE. STAY AWAY FROM THIS DEALER !!! WHAT A HORRIBLE BUSINESS!!! I inquired about a vehicle purchase a week ago. In the contact form, I specified that all communication was to take plac WHAT A HORRIBLE BUSINESS!!! I inquired about a vehicle purchase a week ago. In the contact form, I specified that all communication was to take place via email because I didn't want to deal with the never-ending calls and harassment. They started calling me within four hours of the request. They never replied by e-mail as instructed. I went as far as to call back once and told them not to call. The on-going harassment by telephone continued. The on-going harassment was so bad that I had to stop my work day. Go outside, call them back where I was greeted by "Mike." I told him that they were previously told NOT to call back again and they had violated that demand. "Mike" proceeded to call me ann "xxx-hole" and hung up on me. I don't know about you... but I refuse to deal with that type of business. STAY AWAY and buy your vehicles elsewhere. I know I won't be buying any vehicles from CROWN DODGE. More

Update to my review below: Service center called and fixed the dent in my door. Dave Weber is a class act and very personable and knows how to provide great customer service. So all in all, I would go fixed the dent in my door. Dave Weber is a class act and very personable and knows how to provide great customer service. So all in all, I would go back and use the service center again. One rude person doesn't represent the entire dealership. Stay away from the service department! They are slow, rude, lack customer service skills. After I spend close to $40,000 on a car from Crown, I was told I'd get 2 years of maintenance. FALSE. You get 4 services, so if you use those up in one year, that's all you get. They call you, hound you, to get go in for service every three months so you can use your services quicker than the 2 years. Also, the courtesy wash is a joke. I ask every time if I will get the courtesy wash, and they say yes. Each time they call me and tell me the car is done, I confirm if the wash was done, they say "Its getting washed as we speak." When I show up, do you think it's washed? Never. FOUR times the same thing happened, and by the time you pick up your car you just want to leave the place and not wait for the wash. MY LAST STRAW was when I took my car in a few weeks ago and it was given back to me damaged all down the side, scraped and dented. The service technician even wrote me a note saying that my car was perfect coming in and that it was damaged at Crown. But, GEORGE says he will review the "cameras" and get back to me. What do you know, the cameras don't show that my car was damaged so they wont fix it. Do you think they'll show me the cameras? Of course not. How can a huge company like Crown not be able to pay out a few hundred to fix a customers car that spent close to 40,000 to buy a car there? Stay away! Go to another Dodge dealership! More

Tom Parvaneh was Great!!! He is Friendly and very knowledgeable... I have already sent one of my best friends to buy a car from him.... Thanks Again Tom, for the Great Service!!! knowledgeable... I have already sent one of my best friends to buy a car from him.... Thanks Again Tom, for the Great Service!!! More

Awesom! Expierience really honest calm not pushy there to guid n help. Will recomend over and over. The best service ever. Made us feel comfortable guid n help. Will recomend over and over. The best service ever. Made us feel comfortable More

Crown dodge has a diamond of a person in salesman Aris Khairzada. I bought my new 2014 Dodge Ram RT from them. The best part of all this is the next morning after buying P/U I went back to dealership and Khairzada. I bought my new 2014 Dodge Ram RT from them. The best part of all this is the next morning after buying P/U I went back to dealership and asked Aris for a little help with all the hip features of the truck. Aris spent 1 hour with me helping me with every detail. Especially all the new high tech stuff Aris made easy and understandable for an oldewr guy like me. Tell Aris thanks soo much I will tell all my friends and fanily to ask for him if they want any vehicle from Crown Dodge youe guys are great Thank you Herve Favre-Felix Ventura Ca a happy new truck owner!!~!~ More

What a pleasure it was to purchase my new 300 chrysler.with Walters help is was a great. My credit wasn't that great but the finance manager was able to get me a low apr what a nice manThankyou chrysler.with Walters help is was a great. My credit wasn't that great but the finance manager was able to get me a low apr what a nice manThankyou all so much. Love my 300. Rob Schwerdtfeger More

I walked into crown Dodge because I received an email from Aris. I just so happened to be in a sticky situation with a previous vehicle that I needed to get out of. ARIS was there to help me. He has been from Aris. I just so happened to be in a sticky situation with a previous vehicle that I needed to get out of. ARIS was there to help me. He has been very understanding and extremely helpful since the start of the whole process. ARIS is not your ordinary pushy salesman. It was a pleasant experience to work with a salesman that was pushy and breathing down your neck for a sale. While working with ARIS I never once felt pressured to make the purchase. As a matter of fact I walked away from the deal the first day I spoke to him to rethink my agenda and talk it over with my parents. Those few days away were stress free because ARIS was NEVER pushy and I did not feel pressured. I came back to Crown dodge for ARIS. My next car will be from crown dodge and hopefully by ARIS again. I will recommend ARIS from crown force to everyone I know looking for a new car! Thanx ARIS for continuing to go out of your way for me. Your awesome!!! More

We were first very impressed that almost immediately after we made an internet inquiry we received a phone call from Aris Khairzada to follow up on the inquiry and set up an appointment to visit the dea after we made an internet inquiry we received a phone call from Aris Khairzada to follow up on the inquiry and set up an appointment to visit the dealership. Once we got to the dealership everyone was very friendly and welcoming. We expressed exactly what we wanted and he tried to accommodate us as much as possible. Unfortunately the numbers were not seem to work in our favor nonetheless Atis and Noee Ortiz who also step in with the sale, kept exploring the options so I would be able to take home the car I wanted. I must say although I didn't end up getting the car color I had my heart set on, I ended up taking a much better option for me. I thank both sales representatives for their patience and friendliness. More

I was interested in upgrading my Accord Coupe to something bigger. I wasn't exactly sure what I was looking for but i thought the new Jeeps looked nice. Aris was very paitient and showed me a ton of something bigger. I wasn't exactly sure what I was looking for but i thought the new Jeeps looked nice. Aris was very paitient and showed me a ton of options. He was an expert on all the different models and trims and he even showed me options that were way under my budget just to make sure I wasnt paying extra for stuff I didnt really need. I ended up deciding on which car I wanted (Jeep Wrangler Sahara) and we started discussing the price. I had called a few dealers prior to get an idea of what I should be expecting as far as the price. His initial offer was already lower than the quotes I got from other dealers so i was very happy about the price. All in all, he was very friendly and took the time to understand what I was looking for and did not try to push me towards expensive options that I wasnt interested in. The price was very fair and I didnt feel pushed to make a decision right away. I would be happy to work with him again. More

Came in not really wanting to buy that day. Met Aris (really nice guy). Told me how it was and what he can do...made it really easy for me. Now I am a new car owner! Thank you ARIS!!! (really nice guy). Told me how it was and what he can do...made it really easy for me. Now I am a new car owner! Thank you ARIS!!! More