Crown Dodge Chrysler Jeep RAM
Ventura, CA
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Great Experience!! I recently went to Crown Dodge Chrysler Jeep searching for a used 300 Chrysler and was greeted by Abraham Gonzalez. I didn't find a used car that I li I recently went to Crown Dodge Chrysler Jeep searching for a used 300 Chrysler and was greeted by Abraham Gonzalez. I didn't find a used car that I liked but he showed me the special he had on the new ones. I didn't buy one because they didn't have the color I liked but I really liked the customer service I received. I'm still working with him and he is trying to locate the car for me and I'm really happy. I definitely would recommend anybody in search of a car to go to Crown Dodge to see Abraham Gonzalez. More
Dart Girl I visited 3 dealerships before I went to Crown Dodge and was help by Steve. He was friendly and welcomed me to the dealership. I told him that I was I visited 3 dealerships before I went to Crown Dodge and was help by Steve. He was friendly and welcomed me to the dealership. I told him that I was looking for a gas saver. He showed me the Dodge Dart and I instantly fell for it. He explained features of the car I wouldn't even have thought asking about. He really took his time and I didn't feel pressed to buy. Overall great experience I must say. Well now that I have a Dart and received such great service this is just a little piece to say thank you. Anyone in the market for a gas saver or a honest salesman go talk to Steve he's the best in my book. More
Charger RT B back 4 ya! Walked in to Crown Dodge passin through to just look at a Charger RT. I was met by Steve a very up beat guy. Steve was knowledgable enough to make me Walked in to Crown Dodge passin through to just look at a Charger RT. I was met by Steve a very up beat guy. Steve was knowledgable enough to make me want the Charger even more. Unfortenetly I have some things to work on till I can qualify. The whole process with Steve was painless. He took his time and didn't push me to buy. There's no doubt when I'm ready I'll be back to see Steve and I recommend anyone to do the same. Thanks SteveO... More
Great Service Great and courteous service, definitely will recommend to all my friends and family. If anyone is looking to buy go talk to these guys!! John Ybarra Great and courteous service, definitely will recommend to all my friends and family. If anyone is looking to buy go talk to these guys!! John Ybarra was my sales men and he was very helpful!! More
Dakota truck I was able to get a good deal and APR rate on a truck I've been wanting to get. Steve was able to get me a reasonable price and wasn't so pushy like o I was able to get a good deal and APR rate on a truck I've been wanting to get. Steve was able to get me a reasonable price and wasn't so pushy like other dealers I've encountered. After talking to other dealerships, Crown seemed to have the better service. On my return, I should be driving outta there soon with a new Dakota truck. More
WHAT A HORRIBLE EXPERIENCE. STAY AWAY FROM THIS DEALER !!! WHAT A HORRIBLE BUSINESS!!! I inquired about a vehicle purchase a week ago. In the contact form, I specified that all communication was to take plac WHAT A HORRIBLE BUSINESS!!! I inquired about a vehicle purchase a week ago. In the contact form, I specified that all communication was to take place via email because I didn't want to deal with the never-ending calls and harassment. They started calling me within four hours of the request. They never replied by e-mail as instructed. I went as far as to call back once and told them not to call. The on-going harassment by telephone continued. The on-going harassment was so bad that I had to stop my work day. Go outside, call them back where I was greeted by "Mike." I told him that they were previously told NOT to call back again and they had violated that demand. "Mike" proceeded to call me ann "xxx-hole" and hung up on me. I don't know about you... but I refuse to deal with that type of business. STAY AWAY and buy your vehicles elsewhere. I know I won't be buying any vehicles from CROWN DODGE. More
Update to my review below: Service center called and fixed the dent in my door. Dave Weber is a class act and very personable and knows how to provide great customer service. So all in all, I would go fixed the dent in my door. Dave Weber is a class act and very personable and knows how to provide great customer service. So all in all, I would go back and use the service center again. One rude person doesn't represent the entire dealership. Stay away from the service department! They are slow, rude, lack customer service skills. After I spend close to $40,000 on a car from Crown, I was told I'd get 2 years of maintenance. FALSE. You get 4 services, so if you use those up in one year, that's all you get. They call you, hound you, to get go in for service every three months so you can use your services quicker than the 2 years. Also, the courtesy wash is a joke. I ask every time if I will get the courtesy wash, and they say yes. Each time they call me and tell me the car is done, I confirm if the wash was done, they say "Its getting washed as we speak." When I show up, do you think it's washed? Never. FOUR times the same thing happened, and by the time you pick up your car you just want to leave the place and not wait for the wash. MY LAST STRAW was when I took my car in a few weeks ago and it was given back to me damaged all down the side, scraped and dented. The service technician even wrote me a note saying that my car was perfect coming in and that it was damaged at Crown. But, GEORGE says he will review the "cameras" and get back to me. What do you know, the cameras don't show that my car was damaged so they wont fix it. Do you think they'll show me the cameras? Of course not. How can a huge company like Crown not be able to pay out a few hundred to fix a customers car that spent close to 40,000 to buy a car there? Stay away! Go to another Dodge dealership! More
Tom Parvaneh was Great!!! He is Friendly and very knowledgeable... I have already sent one of my best friends to buy a car from him.... Thanks Again Tom, for the Great Service!!! knowledgeable... I have already sent one of my best friends to buy a car from him.... Thanks Again Tom, for the Great Service!!! More
Awesom! Expierience really honest calm not pushy there to guid n help. Will recomend over and over. The best service ever. Made us feel comfortable guid n help. Will recomend over and over. The best service ever. Made us feel comfortable More
Crown dodge has a diamond of a person in salesman Aris Khairzada. I bought my new 2014 Dodge Ram RT from them. The best part of all this is the next morning after buying P/U I went back to dealership and Khairzada. I bought my new 2014 Dodge Ram RT from them. The best part of all this is the next morning after buying P/U I went back to dealership and asked Aris for a little help with all the hip features of the truck. Aris spent 1 hour with me helping me with every detail. Especially all the new high tech stuff Aris made easy and understandable for an oldewr guy like me. Tell Aris thanks soo much I will tell all my friends and fanily to ask for him if they want any vehicle from Crown Dodge youe guys are great Thank you Herve Favre-Felix Ventura Ca a happy new truck owner!!~!~ More