Crown Chrysler Jeep Dodge Ram Dublin - Service Center

I have taken my Jeeps here for over 15 years and always had a wonderful experience. The reasons why I only bring my car to Crown for all my needs is because of the of the service and sales teams are profe had a wonderful experience. The reasons why I only bring my car to Crown for all my needs is because of the of the service and sales teams are professionalism and friendly nature,. Even when Waiting on my car this last visit 3 different employees walked by and asked if I wanted coffee or popcorn in addition to greeting me. In the service department I usually get Mark Nelson which is nice because he knows me; however I in the time I have been taking my car to crown I have been taken care of by most everyone and the entire team is wonderful. When the occasional car issue has come up I was never given an excuse nor did they treat me like I was inventing the problem; like other dealers I have been to. They treat every issue as just that and take the time after the issue is resolved to explain it in terms that I am familiar with. I would never consider taking my car anywhere else. More

Just moved into town a few weeks ago, stopped into the dealership without an appointment to get an oil change and a few other things addressed. Dustin Litteral greeted me with a smile and got me right in. dealership without an appointment to get an oil change and a few other things addressed. Dustin Litteral greeted me with a smile and got me right in. He even got my car washed. I will definitely be back next time!! More

I had a new alternator installed, tune up, new plugs & wires, all done in a few hours. Van runs like a charm. Thank you so much! & wires, all done in a few hours. Van runs like a charm. Thank you so much! More

I had my Jeep towed to the dealership today. They got it in and fixed in the same day!!! Mark and his team were very focused on making sure my vehicle was fixed correctly the first time and that I was happ in and fixed in the same day!!! Mark and his team were very focused on making sure my vehicle was fixed correctly the first time and that I was happy with my service (which I was so satisfied that they are now my go to dealership). I had taken my vehicle to another dealer, closer to my home, a couple of weeks ago for service and now wish I would have contacted Mark and his team first since that dealership was the cause of my need for a visit today. I will definitly be back the next time I need my Jeep serviced!! More

Will definitely bring my jeep back to Kevin Kelly. He was friendly, patient, and took his time explaining everything to me. Rare for a car dealership. He was great! friendly, patient, and took his time explaining everything to me. Rare for a car dealership. He was great! More

In the couple of opportunities I have met Mark, I have been impressed with his professionalism, customer focus, and genuine care/concern to deliver quality customer service. My most recent service visit been impressed with his professionalism, customer focus, and genuine care/concern to deliver quality customer service. My most recent service visit was painless and was completed in advance of the expected time. He understood my desire to maintain the "newness" of my vehicle and offerred ideas and resources that could help. I appreciated the time he gave me and felt he truly valued me as a customer and person. More

Mark Nelson has always done an excellent of handling my service needs. Recently, I lost my Mom and needed my car in order to get to the funeral home but I had a flat tire. I called Mark and he was able to service needs. Recently, I lost my Mom and needed my car in order to get to the funeral home but I had a flat tire. I called Mark and he was able to get my tire fixed just before closing time on that day. I have a Jeep 2006 Comander which I purchased from Crown so I have been working with Mark for a numbers of years. Always very pleasant as well as being very thorough and detailed when explaining my service needs as well as cost. I would rate him an "execellent" if I were conducting his performance review... Thanks RD Darnell More

I stopped in on a Saturday without an appointment to have a last minute oil change change done on my wrangler. He was nice, got me in and out very quickly. I would definitely recommend coming in and seeing h a last minute oil change change done on my wrangler. He was nice, got me in and out very quickly. I would definitely recommend coming in and seeing him. More

Mark Nelson has been my service manager for many years. Everytime I see him, he treats me as a close friend. He is always courteous, knowledgable, friendly, respectful, and goes out of his way to insure m Everytime I see him, he treats me as a close friend. He is always courteous, knowledgable, friendly, respectful, and goes out of his way to insure my every need is met. I will continue to use Crown for all of my automotive needs. More

Mark Nelson is terrific. He's friendly, efficient, and he makes visiting Crown for service a pleasant experience. Every time I have visited Crown, whether to purchase a new vehicle or for maintenance or repa makes visiting Crown for service a pleasant experience. Every time I have visited Crown, whether to purchase a new vehicle or for maintenance or repairs, I have received superior customer service and care. I will never take my Jeep anywhere else for repairs, and I will definitely be returning to Crown when I'm ready for a new vehicle! More