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Crown Chrysler Jeep Dodge Ram Dublin - Service Center
Dublin, OH
821 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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821 Reviews of Crown Chrysler Jeep Dodge Ram Dublin - Service Center
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September 30, 2013
Mark was great to work and got my vehicle serviced promptly and followed up with the promised information that was helpful to future service visits. promptly and followed up with the promised information that was helpful to future service visits. More
by gwhoop
Employees Worked With
Mark Nelson
September 29, 2013
The service for my FIAT was quick and well done. It was very easy to get the appointment scheduled, and serviced. Glenn was very helpful and pleasant during this experience. I loved the complimentary car w very easy to get the appointment scheduled, and serviced. Glenn was very helpful and pleasant during this experience. I loved the complimentary car wash afterwards also. More
by angelatigger1
Employees Worked With
Glenn Stepter
September 29, 2013
Kevin as always, you go above my expectations. Great Customer Service! thanks for all that you do when I come in for routine service. Thank you too, for answeing all my many questions and never making m Customer Service! thanks for all that you do when I come in for routine service. Thank you too, for answeing all my many questions and never making me feel I am a bother. More
by diharper
Employees Worked With
Kevin Kelly
September 26, 2013
Great service and professional staff, specially Mr. Ramsey! The car was fixed within the time period they told me it would take. I will recommend this dealership for all of my friends and family. Ramsey! The car was fixed within the time period they told me it would take. I will recommend this dealership for all of my friends and family. More
by wondertest
Employees Worked With
September 24, 2013
Glenn Stepter is the service mgr at Crown Fiat of Dublin. I took my Fiat 500 in for an oil change. Glenn was very courteous and friendly and efficiently processed my request for service. Living in the Dub I took my Fiat 500 in for an oil change. Glenn was very courteous and friendly and efficiently processed my request for service. Living in the Dublin area, I had to travel clear across town to SW Columbus for service at irirBoyd Fiat which has provided excellent service in during my 2 1/2 yrs of ownership, so I was a little apprehensive in going to Crown Fiat. They were great servicing my Fiat and making me feel at home. Jody White is the sales mgr at Crown Fiat. While I waited, somehow we engaged in conversation about cars, what's on the board, etc. I was impressed with Jody's knowledge of Fiat's products, but about automotive tech in general. He showed me the new L model. I am very pleased that I visited Crown Fiat, but more important to me is that I would be able to go to either Fiat dealership and be well taken care of. F Suliveres, Dublin, OH More
by joetzy
Employees Worked With
Glenn Stepter,Jody White
September 19, 2013
The service performed took care of my initial problem which was the ignition switch. However, when I got home I noticed that the key was not moving quite like it was before. I called Mark back and we s which was the ignition switch. However, when I got home I noticed that the key was not moving quite like it was before. I called Mark back and we setup a time for me to bring my Jeep back so I could show him my concern. it turns out that the technician remembered there was an issue and forgot to mention to Mark that the lock cylinder seemed to be a concern. I have an appointment scheduled for Saturday, October 12th to have the lock cylinder replaced but I feel like I wasted some of my time and gas by coming back to the dealership to discuss an issue which should have been addressed when I picked up my Jeep on Tuesday, September 17th. More
by ttolley
Employees Worked With
Mark Nelson
September 19, 2013
Very friendly, helpful and knowledgable associate, was willing to go above and beyond to find parts we needed. I would recommend this dealership to everyone. willing to go above and beyond to find parts we needed. I would recommend this dealership to everyone. More
by Danagamble
September 18, 2013
Mark Nelson has always been extremely friendly, but also very caring..pointing out optimal maintenance for my car, with a focus on safety. After a service or repair I drive away from the shop assured of th very caring..pointing out optimal maintenance for my car, with a focus on safety. After a service or repair I drive away from the shop assured of the safe and sound operation of my car. More
by 4Vero
Employees Worked With
Mark Nelson, Service Manager
September 16, 2013
I have been driving Chrysler vans for many years now and I just love them! I do take good care of my vehicles and I know finding the right place to have your vehicle serviced is essential to the vehicle's l I just love them! I do take good care of my vehicles and I know finding the right place to have your vehicle serviced is essential to the vehicle's long life. I have been a long-standing customer of Crown Chrysler because I know my vehicle will be properly serviced and I will be provided with good customer service. I came into the dealership recently because I my brake and turn indicator lights were off on the left side. This was a dangerous driving situation which needed to be taken care of immediately. I walked in hoping I could be fit in the schedule since I did not have an appointment. I was approached by Mr. Mark Nelson and I explained my problem to him.. Even though it was a busy day, Mr. Nelson arranged for a mechanic to take care of my vehicle and I was out of the door in no time at all. I am so grateful for him taking time to listen to me and help me with my van. I had planned to wait for my vehicle with my 2 year old Granddaughter so I appreciated a short rather then long wait I left the dealership smiling because of the wonderful service and will most certainly ask for Mark Nelson when I return. Shirley Seward More
by ultraglow723
Employees Worked With
Mark Nelson
