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Crown Chrysler Jeep Dodge Ram Dublin - Service Center
Dublin, OH
822 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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822 Reviews of Crown Chrysler Jeep Dodge Ram Dublin - Service Center
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August 08, 2015
First time here, very helpful and friendly! I just moved here so this was my first time taking my Jeep Patriot to this dealership. Everyone was very helpful and friendly. I dealt directly with I just moved here so this was my first time taking my Jeep Patriot to this dealership. Everyone was very helpful and friendly. I dealt directly with Brittaney Sturgill and she was super nice, knowledgeable, and answered all my questions. Will definitely be taking my Jeep back for any services needed! More
by cljm
Employees Worked With
Brittaney Sturgill
August 04, 2015
Crown Dodge Service Department This was my first time at this dealership with my truck. .I had my oil changed the service was professionally done, in a timely manner and it was a g This was my first time at this dealership with my truck. .I had my oil changed the service was professionally done, in a timely manner and it was a good experience. Brittaney Sturgill made me feel welcomed with her friendliness and can do customer service attitude. More
by RG62
Employees Worked With
Brittaney Sturgill
July 28, 2015
Jeep Renegade Dent I have a brand new Jeep Renegade Trailhawk that I am obsessed with! Well within the 1st two weeks of owning it a fellow Jeep owner decided to swing a I have a brand new Jeep Renegade Trailhawk that I am obsessed with! Well within the 1st two weeks of owning it a fellow Jeep owner decided to swing a wooden door they were loading into the side of my Jeep and leaving a dent. Needless to say I was devastated. I called Tyler Ramsey at Crown Chrysler and he got me in and out within 1.5 hours with the dent completely gone. He also told me exactly how they would fix the dent prior to them touching my car and what the cost would be. I was very appreciative and do not trust anyone else with my vehicle repairs. More
by jdemory88
Employees Worked With
July 28, 2015
Long time customer & the service just seems to get better.,. I always try to get Mark Nelson to write up my vehicle maintenance issue because he is thorough and very easy to work with. He always seems to be avai I always try to get Mark Nelson to write up my vehicle maintenance issue because he is thorough and very easy to work with. He always seems to be available and seems to take pride in his job and taking care of his customers. My wife & I both have purchased vehicles from Crown and will do so going forward because of people like Mark. Thank you, Lou Baumgartner More
by propjock1234
Employees Worked With
Mark Nelson
July 25, 2015
Great Service After parking my car in the entrance of the service bay at the time for my appointment, I went into the waiting area & waited for about 10 minutes be After parking my car in the entrance of the service bay at the time for my appointment, I went into the waiting area & waited for about 10 minutes before anyone approached me to inquire if I had been helped, I gave my name and was informed that someone would be available. The "greeter' returned & indicated that Brittany would be taking my information. Another 5 minutes went by & Brittany introduced herself and we went to the service desk. Described my problem, surrendered my keys, & was escorted to the waiting room with the promise that she would be getting back with me regarding the status of my repair. She never came back & I waited until my repair was completed & was escorted to my car by Mark who answered my questions. More
by trainguy
Employees Worked With
Brittaney Sturgill
July 23, 2015
oil change and tire rotation Judith McDowell did an excellent job at Crown, I was waited on right away. She was very professional. My car was ready in about 30 min. . I will go Judith McDowell did an excellent job at Crown, I was waited on right away. She was very professional. My car was ready in about 30 min. . I will go back for all my service needs, Max Pierce More
by Max
Employees Worked With
Judith McDowell
July 22, 2015
Quick and Seamless Handling of a Recall Repair Being new to the area, I contacted this dealership to have a recall addressed on my 2009 Dodge Ram 3500. As the recall stated, parts for this repair Being new to the area, I contacted this dealership to have a recall addressed on my 2009 Dodge Ram 3500. As the recall stated, parts for this repair were going to be delayed so I wasn't expecting to have this handled for a couple weeks by the local dealer. I went ahead and called the dealer and was directed to the Service dept, I was greeted on the phone by Brittany who was able to quickly provided me with details on this repair and the status of parts. A short bit later, she confirmed the part was available and she could get this handle as soon as I could drop off the vehicle. That evening I dropped off the vehicle and didn't expect to hear any update till afternoon of the following day based on my prior interactions with other dealerships of various makes. By 10AM of the following morning, she called and informed me the truck was ready for pickup at my convenience. Overall, I am pleased with the communication and results that were provided to me to rectify this safety issue and won't hesitate to return to this dealership for "as needed" repairs. More
by DouglasPelsor
Employees Worked With
Brittaney Sturgill
July 17, 2015
Oustanding Service My service manager, Dustin Litteral, went the extra mile to make sure my issues were resolved in a timely manner. Having the loaner waiting for me at My service manager, Dustin Litteral, went the extra mile to make sure my issues were resolved in a timely manner. Having the loaner waiting for me at check in was a real plus. He also pointed out that I was eligible for a refund from Chrysler for some previous work I had paid for that later became a recall issue. He supplied me with the necessary invoices for me to file the claim. Thanks Dustin! More
by CW
Employees Worked With
July 16, 2015
Outstanding Brittaney is by far the best associate and I wish I could still have her at my job the way she showed me around and I have never been there before now Brittaney is by far the best associate and I wish I could still have her at my job the way she showed me around and I have never been there before now keep in mine I am a service director for a import brand and this was just outstanding service and car was washed which was a bonus More
by Willis
Employees Worked With
Brittaney Sturgill
July 14, 2015
Fast, Minimal Hassle I brought my car to Crown when the check engine light came on. I packed plenty to keep the kids occupied, ready to hunker down in the waiting room fo I brought my car to Crown when the check engine light came on. I packed plenty to keep the kids occupied, ready to hunker down in the waiting room for a couple of hours. Less than 10 minutes later, I was told that my car was not safe to drive, couldn't be fixed that day and a loaner car was brought to the garage for me to use in the mean time. This was, by far, the best experience I've ever had at any car dealership. A stressful situation with 2 small kids was made quick and easy. Ty Ramsey really took care of us. More
by JamieM
Employees Worked With
