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Crown Chrysler Dodge Jeep Ram - Service Center

McDonald, TN

4.7
230 Reviews

230 Reviews of Crown Chrysler Dodge Jeep Ram - Service Center

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April 20, 2018

life time extended warranty on 2015 renegade Patricia Neal, did a good job taking time to answer our questions & texting to find out what we needed to know for our decision about the extended wa More

by escoggi
Recommend Dealer
Yes
Employees Worked With
Patricia Neal
March 27, 2018

Super sweet and Accommodating I had bought my car in Chattanooga but they accepted it here in Cleveland and helped me just as well. Lisa gant was so sweet! More

by Mayeliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa gant
Mar 27, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us on your first visit! Please let us know if we can help you again in the future. Regards, Crown Chrysler Dodge Jeep Ram Cleveland

February 16, 2018

Added on brake controller The overall service was good once I they got my appointment correct. I called and talked with Danielle Gant and schedule service for a Tuesday at 9 am More

by Rick Carver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle Gant, Travis Rigdon
Feb 27, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Dear Rick, We appreciate you providing feedback on your experience scheduling a service appointment and we sincerely apologize for the inconvenience caused. The was an oversight and we have discussed it with Danielle to prevent this from happening again. Please contact me directly at the dealership the next time you need to schedule service as I would like to ensure that you are scheduled efficiently. Sincerely, Patricia Neal, Service Manager

December 31, 2017

Excelent Service in a emergency situtation !!! Patricia Neal the Service Manage of this dealership is a fine example of what a servive Mngr. should be, She went well beyond the call of duty for us More

by Jerry Burgoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patricia Neal
Jan 03, 2018 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your kind review of Patricia. We're glad you and your wife both agree that she is amazing. Regards Crown Chrysler Dodge Jeep Ram Cleveland

September 30, 2017

Great service facility Amazing place to get my truck worked on will most definitely return here for service Will recommend anybody to go here salesman are very nice and cou More

by Yellowjacket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margaret Hewitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Neal
Oct 05, 2017 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your five star review and recommendation. We're happy to have you as our customer. Regards Crown Chrysler Dodge Jeep Ram Cleveland

September 15, 2017

Honesty and integrity I find this dealership one of the most professional and honest in the business, especially the service department. They don't try to upsell, and they More

by Crazymom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark nelson
Sep 15, 2017 -

Crown Chrysler Dodge Jeep Ram responded

We're overjoyed about the kind words you have shared about the service department and the dealership as a whole. It's much appreciated. Regards Crown Chrysler Dodge Jeep Ram Cleveland

August 23, 2017

Wonderful service My daughter brought her Jeep in for oil change and they were really nice and courteous to her and they got her in and out quick. They also replaced t More

by Satisified customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
She doesn't remember his name.
Aug 24, 2017 -

Crown Chrysler Dodge Jeep Ram responded

We're glad we could help your daughter out with an oil change and wiper replacement. If your daughter does remember his name could you please make a comment so that we can give him credit for a job well done? Regards Crown Chrysler Dodge Jeep Ram Cleveland

July 27, 2017

Awesome Service I was greeted as soon as I walked in. I went in for an oil change on my Jeep, and was out in no time. Thank you Travis! More

by Megan032014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Rigdon
Jul 28, 2017 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Regards, Crown Chrysler Dodge Jeep Ram Cleveland

July 26, 2017

Awsome Awesome people quick service drove in within a day they called me told me what was wrong and had my vehicle fixed at a low price More

by Agates0927
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle
Jul 27, 2017 -

Crown Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else. Sincerely, Crown Chrysler Dodge Jeep Ram Cleveland

July 24, 2017

Courteous service Service department is efficient and they truly care about you and your car. Travis listened to my concerns and addressed them. He made sure I was awar More

by Karen Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Rigdon, Patricia Neal
Jul 25, 2017 -

Crown Chrysler Dodge Jeep Ram responded

We are delighted to hear that your vehicle service needs were resolved quickly and efficiently! If we can help you with anything else, please don't hesitate to call! Sincerely, Crown Chrysler Dodge Jeep Ram Cleveland

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