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Crown Chrysler Dodge Jeep Ram - Service Center
McDonald, TN
230 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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230 Reviews of Crown Chrysler Dodge Jeep Ram - Service Center
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December 21, 2018
Great customer service- Tate Smith! Tate Smith in the service department is great to work with. On my recent visit he went out of his way to help get me back on the road. The service per Tate Smith in the service department is great to work with. On my recent visit he went out of his way to help get me back on the road. The service performed was done properly and quickly. Thanks again Tate! More
by 2012 black rubicon
Employees Worked With
Tate Smith
December 20, 2018
Pleased with the communication My husband usually does most of the mechanical work on our vehicles, but this time we were dealing with a wobbly brake pedal. We decided to take the My husband usually does most of the mechanical work on our vehicles, but this time we were dealing with a wobbly brake pedal. We decided to take the truck in and have the dealership repair it. Tate was true to his word: He called us before proceeding with repairs and told us what was needed and how much it would cost. Additionally, he did not push for extra repairs or added service. In the end, we had them repair the brake pedal unit, and also had them do a complete tune-up. The service was fast, and we were informed with regular text messages. If we had questions, we had response texts within a few minutes. We were extremely happy with the repairs and also with the manner in which we were treated. More
by BigTruckLovingirl
Employees Worked With
Danielle Gant, Tate Smith
December 18, 2018
Always a good experience! I bring my wife's vehicle to Crown Chrysler Dodge Jeep Ram in Cleveland for any work done on it because of the friendliness and honesty that's always I bring my wife's vehicle to Crown Chrysler Dodge Jeep Ram in Cleveland for any work done on it because of the friendliness and honesty that's always shown to me! This was my first time working with Tate Smith, and I imagine he'll be my go-to guy for any future visits. I had a clear idea of what I wanted to be done to the vehicle, as well as having a few other things looked at. Tate made sure everything that I listed was taken care of during the visit. If you need anything, go see Tate! More
by Wesley Sanders
Employees Worked With
Tate Smith
December 15, 2018
Check engine light I dropped my vehicle off on a Friday with the check engine light on. Even though the service department was slammed they were able to get my truck dia I dropped my vehicle off on a Friday with the check engine light on. Even though the service department was slammed they were able to get my truck diagnosed and back to me the next day. I always have had good luck here with the service department. More
by Jason
Employees Worked With
Tate Smith
December 11, 2018
Great service Great fast service employees were friendly and knowledgeable they were able to answer all of my questions I would recommend this service department to Great fast service employees were friendly and knowledgeable they were able to answer all of my questions I would recommend this service department to anyone More
by Bud
Employees Worked With
Tate Smith
December 04, 2018
Simple and easy by Patricia Neal Been using this dealership for 9 plus years. Patricia the Service Rep is great. Honest advice is her trademark. Thanks Crown for keeping reliable peop Been using this dealership for 9 plus years. Patricia the Service Rep is great. Honest advice is her trademark. Thanks Crown for keeping reliable people. Relationship with customer is paramount. More
by thenderson
October 28, 2018
Straight talk I have had several visits to the Cleveland Crown Dodge service department. Lisa Gant has always given me straight answer to my questions which is not I have had several visits to the Cleveland Crown Dodge service department. Lisa Gant has always given me straight answer to my questions which is not the case at other dealers. Makes all the difference. More
by Harry G
Employees Worked With
September 30, 2018
A good experience---Eulas & Linda S. Went in for regular oil change service. I did not have appointment, Lisa Gant was very friendly & helpful. She advised it was a very busy day and woul Went in for regular oil change service. I did not have appointment, Lisa Gant was very friendly & helpful. She advised it was a very busy day and would be about two hour wait I told it that be okay. Her time span was correct all went well. Lisa Gant, a job well done, very courteous & knowledgeable. More
by escoggi
Employees Worked With
Lisa Gant
September 20, 2018
Perfect! Lisa Gant organized my day. I was taken to work on time & pleasantly picked up when my car was ready. No other activities in my day were interrupted a Lisa Gant organized my day. I was taken to work on time & pleasantly picked up when my car was ready. No other activities in my day were interrupted and my car was serviced. The price of the service was reasonable. Thank you Crown! More
by Teresa T
Employees Worked With
Danielle Gant
September 04, 2018
Great experience Lisa was great to work with. Very friendly and helpful. Answered all my questions. They did a great job on the repairs. They had the work done on Lisa was great to work with. Very friendly and helpful. Answered all my questions. They did a great job on the repairs. They had the work done on time. More
by Satisified customer
Employees Worked With
Lisa Gant
