Crown Chrysler Dodge Jeep Ram - Service Center

Great as always! I'm never disappointed at Crown Cleveland. Their friendliness, promptness, and extensive knowledge keeps me coming back. Analyzing the problem and tak I'm never disappointed at Crown Cleveland. Their friendliness, promptness, and extensive knowledge keeps me coming back. Analyzing the problem and taking the correct action to fix it the first time, all while communicating clearly with the customer, always goes a long way! More

Beyond Excellent Had a family emergency and Tate work me in for an oil change. I was prepared to be there for hours but I was in and out in an hour and off to my famil Had a family emergency and Tate work me in for an oil change. I was prepared to be there for hours but I was in and out in an hour and off to my family emergency. More

Fantastic Service Department! Patricia (service manager) and service Dept staff are impeccable! Our family of seven were 5 hours from home and on our way to National Apostolic Chri Patricia (service manager) and service Dept staff are impeccable! Our family of seven were 5 hours from home and on our way to National Apostolic Christian School Competition in Knoxville when we had engine troubles and stopped at Crown Cars in Cleveland,TN. First, they were gracious enough to provide us with a courtesy van to get us back on the road ASAP! Once we realized we needed to replace camshafts, lifters, and rockers, Patricia called our extended warranty company to coordinate getting all of that taken care of. Our van was fixed by the time we were ready to go home a few days later! Patricia was very responsive and informative the entire time we were on our trip! Thanks Patricia and staff for taking a situation that could have spelled disaster for our vacation, but made the entire process one of the best experiences we’ve ever had! And to top it off, my daughter’s volleyball team brought home the gold medal! More

Extending my warranty Patricia Neal was very knowledgeable about the services I needed. I trust her to make sure that i have the best coverage they offer! The only way it c Patricia Neal was very knowledgeable about the services I needed. I trust her to make sure that i have the best coverage they offer! The only way it could have been better is if it was free lol More

Good service Received great service Quick time on getting my vehicle back One of the better experiences I’ve had with any dealership in the last few years Received great service Quick time on getting my vehicle back One of the better experiences I’ve had with any dealership in the last few years More

Oil change great service I spoke with Tate and he wrote me up. Good guy, great service. Would highly recommend to friends and family. Definitely coming here in the future. I spoke with Tate and he wrote me up. Good guy, great service. Would highly recommend to friends and family. Definitely coming here in the future. More

Danielle Gant at crown of Cleveland good service friendly an Great service and fast thank you Danielle Gant I will tell my friends and co workers how great the service is so fast and friendly the staff is thanks Great service and fast thank you Danielle Gant I will tell my friends and co workers how great the service is so fast and friendly the staff is thanks again More

Awesome service! I gave my rating of 5 stars because any time I have had a question or something happens to my vehicle they are always happy to help! I mainly deal wit I gave my rating of 5 stars because any time I have had a question or something happens to my vehicle they are always happy to help! I mainly deal with Danielle and she is always the happiest person. She will put a smile on anyone's face! More

Great Service Dept I just took my 2008 Dodge Grand Caravan in for an oil change and a mini checkup. Was greeted by Lisa Grant as I usually am. She is always very helpful I just took my 2008 Dodge Grand Caravan in for an oil change and a mini checkup. Was greeted by Lisa Grant as I usually am. She is always very helpful to me because I have a little trouble walking. She makes life easier for me and who doesn’t appreciate that! They give me a heads up on anything they see that might need a little help. Thank you, Lisa. Belvia More

The best experience for service!! If you have any issues with Chrysler, Jeep, Dodge, Ram vehicle dont hesitate to stop in and get your vehicle checked out. I was in and out in no time If you have any issues with Chrysler, Jeep, Dodge, Ram vehicle dont hesitate to stop in and get your vehicle checked out. I was in and out in no time and warranty covered everything! Service with a smile!!! More