Crown Chrysler Dodge Jeep Ram

Shoppers Beware!! I have never experienced more unprofessional, down right offensive so called "customer service" than at this Crown Dodge dealership in Holland, MI. Rick Cassel completely lacks a unprofessional, down right offensive so called "customer service" than at this Crown Dodge dealership in Holland, MI. Rick Cassel completely lacks any kind of professional demeanor, tact, or communication skill and obviously does not care about the customer's experience at "his" dealership. More

Have dealt with Doug in the past. It is good to know he hasn't changed. He is honest, professional, friendly and helpful. There was no pressure, just a good deal. Glad that he had the truck I was lookin hasn't changed. He is honest, professional, friendly and helpful. There was no pressure, just a good deal. Glad that he had the truck I was looking for as it made the whole experience more enjoyable. More

First we met Doug and told him we were looking for a used pick-up and he showed us a couple and after a bit of discussion we had a deal. Then we met with Larry and finished up the paper work and all was well pick-up and he showed us a couple and after a bit of discussion we had a deal. Then we met with Larry and finished up the paper work and all was well. How ever before we could get out of the loy my wife noticed a very pretty Dodge Grand Caravan so we spoke to Doug and asked if we could work out a deal trading our 2012 Dodge Journey in on the 2012 Grand Caravan and keep the payment area we requested. That is when Doug, Rick, and Larry all got their heads togeather and unbeliveable to us came up with a deal we could not resist. A great Team and we will cerently go back again in fact we have told several people about Crown Motors and it's staff. We were also introduced to the maintenance lady,Cindy Vanlangevelde, and she explained the points system and our coupon book. So with all that said the reason we rated them as we did is simple they did us a great job. We have dealt with Dodge/Chrysler for many many years and you may feel free to check our record with Chrysler. Thanks everyone for your assistance. Al and Linda Longieliere More

They were helpful, knowledgable and never pushy. Professional but yet friendly. They gave me a great deal on our jeep and we are thrilled to have met them Professional but yet friendly. They gave me a great deal on our jeep and we are thrilled to have met them More