Crown Chrysler Dodge Jeep Ram of Chattanooga

Brittany Shultz is awesome! Hands down the nicest and best service advisor I’ve ever worked with! She was not only prompt and always answer my questions, but never made it seem Hands down the nicest and best service advisor I’ve ever worked with! She was not only prompt and always answer my questions, but never made it seem like a burden when I came in for questions. 10 out of 10 Would recommend More

Great Dealership and Service Dept. Cody Gagnon was very pleasant. However, my appointment was at 9:00 am on the morning of 6/20/2022, by 2:00 pm, I still had received no notification t Cody Gagnon was very pleasant. However, my appointment was at 9:00 am on the morning of 6/20/2022, by 2:00 pm, I still had received no notification that my van was ready. I had to text Cody to get an answer. I did luckily have someone pick me up to do my shopping. Please let your service customers know ahead of time that if you leave your vehicle that it will be worked on in between other vehicles as they get to it. Cody said that they try to take care of the ones waiting first. Then why make an appointment? I will continue to have my van serviced with Crown of Chattanooga, but will know that in the future I will need to wait at the dealership. I assumed that with an early morning appointment that I would have my vehicle back by noon. My fault I guess? More

Great Dealership and astounding customer service. From the moment I walked in Gabe met me and proved to possess superior customer service skills and expert knowledge of the 2022 Laramie that I purcha From the moment I walked in Gabe met me and proved to possess superior customer service skills and expert knowledge of the 2022 Laramie that I purchased. Superior customer service skills and expert knowledge has always been my experience during the last 3 vehicle purchases from Crown in Chattanooga. More

Dusty is very professional, knowledgeable, kind and very courteous. He was very patient and took really good care of me! Thank you Dusty! courteous. He was very patient and took really good care of me! Thank you Dusty! More

Gabe Jones was a great salesman. Great personality and well educated in the business. I bought not one but 2 Jeeps from him in one week. He’s that good! Lol Great personality and well educated in the business. I bought not one but 2 Jeeps from him in one week. He’s that good! Lol More

Bridgett Davis was awesome provided a quick great service definitely going back also gave overview of service done to my car which I appreciate. definitely going back also gave overview of service done to my car which I appreciate. More

Brittany was smart, friendly and completed my experience with Crown in a easy matter. Her text updates and follow up was helpful. with Crown in a easy matter. Her text updates and follow up was helpful. More

Took my 2020 Jeep Wrangler Sahara in to have rotation and balance done. Before I took it my car drove perfect. They claimed there were more problems and had my car for over 3 months. When I finally get it ba balance done. Before I took it my car drove perfect. They claimed there were more problems and had my car for over 3 months. When I finally get it back it started as a noise in the rear end but progressed to it not being able to pull out of my work parking lot. They send a wrecker to pick it up but claim they cant give me a loaner car. I keep trying to talk to them about the problem but they keep talking in circles. I have talked to Management & Service department and a few of them talk to me like I don't know what I'm talking about. More

Cody Gagnon was wonderful. Very accommodating and very pleasant to deal with. Kept me updated on the progress of my car repair Teresa Stephens Very accommodating and very pleasant to deal with. Kept me updated on the progress of my car repair Teresa Stephens More

Dusty Angland helped in the service department and was very helpful and knowledge. Quick, prompt, & friendly service very helpful and knowledge. Quick, prompt, & friendly service More