Crown Chrysler Dodge Jeep Ram of Chattanooga

Great Service, & a memorable experience I had a nice experience at Crown, after the team got done with me I walked away with one of my dream cars a 2016 Dodge Challenger. I had the pleasure I had a nice experience at Crown, after the team got done with me I walked away with one of my dream cars a 2016 Dodge Challenger. I had the pleasure of working with Darrell Lacy, Fulton Lewis and Taralynne Stricklin they all worked diligently with me. They fed me well while waiting and made sure I was comfortable and content. Once all the paperwork was reviewed and signed Darrell and Fulton made sure that they went back over everything that they knew about the car to the best of their ability, they took their time to make sure that I understood everything and didn't rush me away to try and jump on another sale.I will most definitely be referring family and friends. More

Excellent service I had a great experience at crown Chrysler dodge jeep ram, I went in to get a car for my wife and victor was a great help right off the bat along with I had a great experience at crown Chrysler dodge jeep ram, I went in to get a car for my wife and victor was a great help right off the bat along with Larry white and Tara stricklin I would recommend this dealer to anyone just ask for victor and you won't be disappointed. More

test drove an RT, drove away in an SRT Worked with Craig Pesnell. Was professional and listened to what I wanted and not what he wanted to sell me. Craig took the time to not only sit in th Worked with Craig Pesnell. Was professional and listened to what I wanted and not what he wanted to sell me. Craig took the time to not only sit in the car and explain every feature to me, but also explained the proper procedures for bringing the car in for maintaince. Car is currently being worked on for a computer update and a recall on the radiator, Taylor in the service department has been very good at explaining what was wrong as well as returning my calls when I have had a question. Thanks Crown More

Amazing! Viktor has been such a help from the moment we walked in the door. We had a complicated case and he gave so much attention to our needs that we were b Viktor has been such a help from the moment we walked in the door. We had a complicated case and he gave so much attention to our needs that we were blown away. Best saleman we have ever worked with! Thank you so much Viktor More

Not our only pleasant experience buying from Crown. This was our second time buying a Ram truck from Crown and dealing with Terry Robey. Terry is very easy to work with, he's very knowledgeable about t This was our second time buying a Ram truck from Crown and dealing with Terry Robey. Terry is very easy to work with, he's very knowledgeable about the features on Rams and he's never at a loss for words. I would recommend Terry as your choice for a positive experience at Crown. We also had the pleasure of dealing with Mark Tanner for the signing ceremony for all of the reams of paperwork that goes with buying a new vehicle. Even though it was late in the day, Mark was pleasant and patient through the whole process. More

Helpful Doug Grammer was very helpful and kind with helping me with the purchase of the 2016 Chrysler- Mark tanner was very helpful in finance very helpful. Doug Grammer was very helpful and kind with helping me with the purchase of the 2016 Chrysler- Mark tanner was very helpful in finance very helpful. More

Great customer service I recently had my oil changed and Taylor Simmons was my service advisor. Everything was handled in a time efficient and courteous manner. Taylor kept I recently had my oil changed and Taylor Simmons was my service advisor. Everything was handled in a time efficient and courteous manner. Taylor kept me updated on the status of my car and even ran it through the car wash! I am so thankful that Crowne has finally improved the service department and got a staff that actually acknowledges you when you come in instead of ignoring you completely. That says something for the new GM also! I have had my Jeep for a year and took it to Cleveland for service instead of Chattanooga because of the sorry service. THANK YOU CROWNE FOR THE IMPROVEMENT!! More

Mr. Botts is unprofessional. We answered a survey honestly after a service visit and gave the staff glowing reviews, but did not highly rate Jeep or their recall fix. Mr Botts sen We answered a survey honestly after a service visit and gave the staff glowing reviews, but did not highly rate Jeep or their recall fix. Mr Botts sent my wife an e-mail lambasting her for giving their dealership a bad review to Chrysler. *** Update to this review *** Mr Botts took my wife's private email that she provided to Chrysler, NOT to Mr. Botts, and he used that to contact her without anyone's permission. I spoke with him on the phone about this, and he did everything except for apologizing for an unauthorized contact. I only wanted him to admit that taking my wife's private email address that she NEVER provided to him, and using that as a means to contact her was inappropriate. He never would. More