Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
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2,550 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
Great customer service Drove from out of town to look at a specific pre-owned truck. Met with Reggie Harris, he was very kind and helpful. Overall great experience buying Drove from out of town to look at a specific pre-owned truck. Met with Reggie Harris, he was very kind and helpful. Overall great experience buying a truck from Crown, well worth the drive! More
Buy Your Next Car From Daniel Flowers @ Crown of Chattanooga I do not usually participate in reviews and surveys, but I simply had to in this case. I recently bought a vehicle from Crown Chrysler Dodge Jeep Ram I do not usually participate in reviews and surveys, but I simply had to in this case. I recently bought a vehicle from Crown Chrysler Dodge Jeep Ram in Chattanooga. Daniel Flowers was the salesperson who assisted me. Now you must understand, I've bought several vehicles over the years, and I'd rather have a root canal than deal with a car salesmen! Daniel, however, provided the BEST experience I've ever had in buying a car! Daniel was knowledgeable, showed me all the car's features, easy to talk to, very courteous and professional, and was very accommodating without being pushy. He guided me through the process, and made it the most pleasant experience I've ever had. I bought a great vehicle at a great price. You will not be disappointed if you contact Daniel. I asked for a couple of his business cards and passed them on to friends and coworkers, something I never do. Thanks Daniel, I really appreciate you!! Keep up the good work! More
Thank you, Mr. Fulton Lewis Hello, just wanted to take a minute to rate my recent experience at Crown of Chattanooga. I was searching for a backup camera and remote starter on Hello, just wanted to take a minute to rate my recent experience at Crown of Chattanooga. I was searching for a backup camera and remote starter on the internet and decided that since I have a new Dodge Journey, I needed to go to the Dealer and let them install with warranty. This was not my first visit but when I arrived I was greeted by Mr. Fulton Lewis, I cannot say enough about Mr. Lewis, he is a man of honor and integrity. He did everything he could to assist in making sure I knew what I wanted and needed for my vehicle to make sure all expectations were met. He gave me suggestions and his advice, but was in no way pushy what-so-ever, so he took me to the service department to set up a time. Mr. Lewis stood with me while the service tech ordered my parts, until he had another customer. Mr. Lewis, wealth of experience, expertise, and knowledge made me feel at ease and made me a very happy customer at that time. Thank you Mr. Lewis for your outstanding service and keeping me calm through an unpleasant experience I encountered after my parts were ordered, no one called me over a week, after I called to verify if the parts were in, still did not get a call back to set a appointment until I had to speak with a manager, and one part (remote starter) is still on back order, so I’m waiting on that to come in. Over all, I am very pleased with my backup camera. Thank you to the Manager that came back after he left for the day and to the staff that stayed over on Monday to smooth out this unpleasant experience while I was celebrating my 3rd Wedding Anniversary that weekend. More
Excellent service Took my truck in for a recall and experienced the repair to be completed in a timely manner along with above average customer satisfaction. Until nex Took my truck in for a recall and experienced the repair to be completed in a timely manner along with above average customer satisfaction. Until next time. More
Oil change It was a great visit.everuone went out if there way to make sure we had everything. For the number of guys working we were out in a reasonably time. It was a great visit.everuone went out if there way to make sure we had everything. For the number of guys working we were out in a reasonably time. More
Perfection Hands down, this has been the best car-buying experience for us! Dan Smith and a Trevor are genuine and accommodating. The staff here actually work to Hands down, this has been the best car-buying experience for us! Dan Smith and a Trevor are genuine and accommodating. The staff here actually work to achieve the buyer's goals! We are currently working with them again after buying a Cherokee Trailhawk last month. Perfect experience! Top Team for sure. More
Good experience. Judy McDowell has been a great help when it came time to have our jeep checked for recalls and work needed. Very knowledgeable, considerate, and prof Judy McDowell has been a great help when it came time to have our jeep checked for recalls and work needed. Very knowledgeable, considerate, and professional. Thank you Judy for taking good care of us when our jeep needed different kinds of repair. David More
Great and Great Taylor makes it a pleasure getting my truck serviced. He is always very friendly and shows that he cares. I will always use this service department fo Taylor makes it a pleasure getting my truck serviced. He is always very friendly and shows that he cares. I will always use this service department for all my vehicles repairs. More
Overbooked I scheduled an appointment for 8:40 A.M. I did not get out until 11:30. The only reason that I said yes on the recommendation is because of my servic I scheduled an appointment for 8:40 A.M. I did not get out until 11:30. The only reason that I said yes on the recommendation is because of my service adviser, Taylor Simmons. He came out and told us the problem and is very personable. I will not, however, wait over 3 hours again. I spent half of my Saturday at the dealership for an oil change even when I had an appointment! More
2017 ram 3500 I would like to thank Darrell, Larry, and Mark for all their help. I had to drive 580 miles to pick my new truck but would do it again in the near fut I would like to thank Darrell, Larry, and Mark for all their help. I had to drive 580 miles to pick my new truck but would do it again in the near future for another purchase. When first contacting the dealership I spoke with Darrell. He was by far one of the best salesman I've had the pleasure of working with. Darrell is not pushing, over bearing, nagging, or pressuring in anyone. Most salesman are trying to tell you you're getting a good deal before you even feel you're getting one. Working with Larry to get a price we both feel good about was easy. Mark the finance admin was helping putting the deal together. I will definitely go back for another purchase with this great dealership. More