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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,556 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,556 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
July 13, 2017
Excellent Service Judith McDowell has been great with me being patient and keeping me updated with my car everytime it has been in the shop. She definitely goes above a Judith McDowell has been great with me being patient and keeping me updated with my car everytime it has been in the shop. She definitely goes above and beyond every single time I have been there. No matter how busy she is, she always has a smile and always takes the time to explain what is going on. Can't ask for better customer service. More
by Phoenix1216
Employees Worked With
The mechanic that worked on my car, Phil, Judy McDowell
July 13, 2017
Great experience Todd was great to work with, friendly, and informative. Took me in the back to show me some issues with car and things that would need to be addressed Todd was great to work with, friendly, and informative. Took me in the back to show me some issues with car and things that would need to be addressed sooner rather than later More
by Yoda1106
Employees Worked With
Todd Carter
July 11, 2017
Service Came to Crown Jeep without an appointment for an oil change and tire rotation. They were able to work me in with no problem. The team was very nice an Came to Crown Jeep without an appointment for an oil change and tire rotation. They were able to work me in with no problem. The team was very nice and helpful. It meant a lot to have my vehicle serviced in such short notice beacause I was needing to go on a long trip unexpectedly the next day. More
by Reese
Employees Worked With
Todd Carter
July 10, 2017
Continued exceptional service On June 17 I came in for a routine oil change on my 2012 Fiat 500 Sport. However, the service was not just "routine". Todd Carter was my assigned serv On June 17 I came in for a routine oil change on my 2012 Fiat 500 Sport. However, the service was not just "routine". Todd Carter was my assigned service advisor and was very courteous and prompt. He was attentive to get me in and out in a reasonable amount of time. So far I have had a great experience with service from Crown's service advisory staff ( Todd Carter, Judith McDowell and Lathan Biggs) keep up the good work!! Thanks, S. Tyson More
by S.Tyson
Employees Worked With
Todd Carter
July 08, 2017
Obtained a replacement key fob. Service Adviser and coordinater Lathan Biggs was very prompt and helpful in coordinating my service in obtaining a new key fob. The service was timely Service Adviser and coordinater Lathan Biggs was very prompt and helpful in coordinating my service in obtaining a new key fob. The service was timely and appreciated. More
by Henry Z Clayton
Employees Worked With
Lathan Biggs
July 07, 2017
Service Quality The service department at Chattanooga Crown Chrysler Dodge Jeep Ram makes dropping my truck off for routine service maintenance quick and simple. The The service department at Chattanooga Crown Chrysler Dodge Jeep Ram makes dropping my truck off for routine service maintenance quick and simple. The service reps are always nice and very friendly. More
by Mopargirl91
Employees Worked With
Todd Carter
July 05, 2017
Awesome was getting an oil change. Always Super fast. Great experience every time i go and a very nice service advisor always helps. Lathan Biggs is great. I can tell he is a very hard Always Super fast. Great experience every time i go and a very nice service advisor always helps. Lathan Biggs is great. I can tell he is a very hard worker and likes to get his job done correctly. More
by Kelsey Biggs
Employees Worked With
Lathan Biggs
July 04, 2017
Excellence I visited Crown if Chattanooga after receiving a pre-approval from a auto financial company that was running a special at the dealership. I was needin I visited Crown if Chattanooga after receiving a pre-approval from a auto financial company that was running a special at the dealership. I was needing a car with great gas mileage and had already found one car for the deal to fall through at the last minute so I was a little frustrated. When I got there Kregg Ware salesperson meet us with a great attitude and a winning personality. I had already looked at the online inventory and knew what I want to look at. My husband had went the day before also and looked at th Mini Cooper I was interested in and had talked to Mr Ware so to my delight ha had already pulled the car off the lot and had it waiting for us. I drove the car and fell in love so the only thing left was the deal. Mr Ware was great he made sure everything was a go and even took extra steps to make sure I was Happy. I would definitely go back and recommend this dealership and this awesome Salesman. He is not your run of the meal car salesman he was even better. More
by Shalanbeasley
Employees Worked With
Kregg Ware
July 03, 2017
car trouble 28 June 2017 I had my 2012 Durango towed to the service department. Lathan Biggs did the paperwork and gave me his card. 30 June 2017 I called Latha 28 June 2017 I had my 2012 Durango towed to the service department. Lathan Biggs did the paperwork and gave me his card. 30 June 2017 I called Lathan and he got the information I needed. Later that day he called to let me know that my vehicle was ready. I am completely satisfied with my experience. More
by durangojj
Employees Worked With
Lathan Biggs
July 03, 2017
Excellent experience with service department Wanted to take time to thank Lathan Biggs for an outstanding job on the service of our Jeep Grand Cherokee. He was very professional, knowledgeable an Wanted to take time to thank Lathan Biggs for an outstanding job on the service of our Jeep Grand Cherokee. He was very professional, knowledgeable and did exactly what was promised. I will recommend Crown Cars service department to anyone looking for service they can truly trust. Thanks Lathan. More
by Service
Employees Worked With
Lathan Biggs
