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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,545 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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2120 Chapman Rd

Chattanooga, TN

37421

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Showing 2,545 reviews

August 20, 2012

Very friendly service personnel. Would definitely go back to this dealership. He was very concerned with helping this new customer to the service center. Great employee!! More

by beavjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carey McMillan
Aug 22, 2012 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit to our dealership. We look forward to the opportunity to assist with any service your new car might need in the future. Your Friends at Crown CJDR Chattanooga

July 29, 2012

I test drove a car on Saturday, the sales person went on vacation and had another sales person up to daye with my information in case i retuned to purchase before he returned. More

by Manderson71
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Kearns & Frank Farr
Jul 30, 2012 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your time and feedback. We are pleased to hear that we were able to help you find the perfect vehicle to meet your needs. Enjoy! Your Friends at Crown CJDR Chattanooga

July 25, 2012

Enthusiastic, down to earth guys. Cheerful and approachable. Knowledgeable about vehicle options and warrenty details/coverage. Professional and friendly. Flexable and prompt with communication ev More

by mgooch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
reggie and ??ted (not listed), Reginald Harris
Jul 25, 2012 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive! Enjoy your new car! Your Friends at Crown CJDR Chattanooga

June 25, 2012

In my experience the dealership and the dealer himself were extremely courteous, forthcoming, diligent, and thorough. This was an extremely pleasant buying experience, and I would recommend anyone in sea More

by rmsummers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Yother, Chad Yother
Jun 26, 2012 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your kind words when reviewing our dealership. Chad Yother and the rest of the team try their best to making the car buying experience as easy and painless as possible, so its great to hear you had such a good time. Remember to check our website for specials when you come in for your next service. Your Friends at Crown CJDR Chattanooga

June 15, 2012

Excellent Excellent Excellent! Crown's service dept. is great. They are busy but they always take the time to take care of their customers. They just go out of their way and take care of their customers. More

by Orion6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 15, 2012 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for letting us know that you had such a positive experience at our dealership. Patricia, Willie and Carey will be happy to hear that they were able to meet your service needs so well, and we hope you will come back to see us in the future. Your Friends at Crown CJDR Chattanooga

June 11, 2012

Good experiance in buying a new truck. Would recommend Crown to all my friends and salesman Chad Yother for excellent job. Finance department could use a little work. More

by fastruck84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Yother
Jun 12, 2012 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

On behalf of all of us here at Crown CJDR Chattanooga, thank you for your kind words. We are happy to hear of your wonderful experience at our dealership and appreciate you sharing it with us. Chad Yother is a great member of our team and will be thrilled to hear you were so pleased. We look forward to serving your future automotive needs. Have fun cruising around town in your new car! Your Friends at Crown CJDR Chattanooga.

June 06, 2012

I have purchased several vehicles over the years and have never had such a great experience as I did at Crown. My salesman Chad Yother, worked with me several weeks helping me to get out from underneath a ho More

by red09arcticcat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Yother
Jun 06, 2012 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for sharing your experience with us. Chad Yother will be happy to hear that he was able to provide you with great customer service. Congratulations on your new Ram 1500 purchase as well. Your Friends at CJDR Chattanooga.

June 06, 2012

I visit the service department for my second scheduled oil change and Willie took care of me both times. I have never been taken care of in such a professional manner at a service department before. I More

by semperfi07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 07, 2012 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you Jim for your review. It is great to hear when customers have such a positive experience. Willie Beard is a great asset to our team, and will be happy to hear what you had to say. Your Friends at Crown CJDR Chattanooga

May 31, 2012

Even though I could not purchase Rick Harrell was great. I will be back! He was respectful to my situation and genuinely cared and offered me a good pric on my trade in so I will be back! More

by Rickrodgers7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Harrell
Jun 04, 2012 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you very much for taking the time to write this wonderful review. We are glad you stopped by and that your experience at Crown CJDR Chattanooga was a positive one. We also know that Rick Harrell was happy to help you. Your Friends at Crown CJDR

April 29, 2012

I came into Crown Chrysler not knowing exactly what I was looking for just browsing at cars, Shannon Hollifield was the salesman that started talking to me. He took the time to help try and narrow down my ch More

by bettymcnish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Hollifield
May 03, 2012 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Dear bettymcnish, Thank you for your kind review. We are pleased to hear that your experience with Shannon Hollifield at Crown Chrysler Jeep Dodge Ram was so positive. We look forward to seeing you again when you are ready to purchase your vehicle. Sincerely, Your Friends at Crown CJDR

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