Crown Chrysler Dodge Jeep Ram of Chattanooga

On behalf of me and my family, I would like to say thank you to the staff at Crown and our Sales Consultant, Craig Pesnell. Craig was very friendly and professional at making sure we recieved the best servi you to the staff at Crown and our Sales Consultant, Craig Pesnell. Craig was very friendly and professional at making sure we recieved the best service. Craig allowed me to test drive our new Dodge Ram 1500 Quad cab all the way to Crandall, Ga (an hour away) in order to let my disabled brother check it out and see if the truck would be a perfect fit for our family. We really appreciated Craig going that "extra mile" for us. Even our extended family is impressed by the service and how great our new truck looks. There are so many good things I could say about Crown of Chattanooga and the service of Mr. Pesnell, but I'll just give them a "two thumbs up" and my "word of mouth" advertising. May the good Lord Jesus bless you all!!!---The Watts FamilyW(Jennifer,Brian,Danny,Donna,Denise) More

My wife and I were looking for a new vehicle for her when I called the dealership and was transferred to Craig. My wife has driven a Chrysler/Dodge van since 1984 and was ready for something else. She drov I called the dealership and was transferred to Craig. My wife has driven a Chrysler/Dodge van since 1984 and was ready for something else. She drove a Durango and was impressed with the size (we are both 5'10" and 6"1"). We than looked around at other places for a used one, but came back because the new price on 2012 clearance items was very little more than used ones at other places. Also, I have had experience with Crown since they opened with other Chrysler vehicles and they were very prompt in their repair and service of these vehicles. Craig was as helpful as anyone could be and showed us all of the features of the vehicle as well as programming our phones. He was very friendly through the experience (as well as every one else) and I would very much recommend him as a person to see when looking for a Chrysler/Dodge/Jeep. More

We went to Crown just to look around and see Chargers and Challengers. Trae Carpenter greeted us right away and took us to see both cars. We found a Charger and Trae took us for a test drive. He was very Challengers. Trae Carpenter greeted us right away and took us to see both cars. We found a Charger and Trae took us for a test drive. He was very knowledgeable as well as helpful, professional and friendly. After driving the Charger we went home and thought about it and came back and bought it! We LOVE the Charger!!! It happened to be on a week night (Monday night) and Trae and Shannon and Don all stayed until everything was wrapped up so that we could drive the car home that night! We appreciate you all! Rudy and Ramona Rodriguez More

I would like to update my previous review. After my first review, management was very quick to contact me. They were also very quick to make the situation right. After discussing with the service department, review, management was very quick to contact me. They were also very quick to make the situation right. After discussing with the service department, I believe the sales rep really did believe the "perform Service" message was indeed an indicator for an oil change. I still would have bought the truck knowing the true meaning of the message. The price and the truck were that good. This is hands down the best dealer service department I have ever dealt with. The friendliness and professionalism is top notch. I will be using this service department again and I would definitely recomennd them. Would I buy a vehicle from them again? Absolutely! I bought my truck used "as is". I was told the perform service message would be cleared when I picked it up. While I'm not a lawyer, I doubt they were legally obligated to make these repairs in order to clear the message. They honored their word and I greatly respect that. I've bought new cars before, other brands/Dealers, and had a more difficulty getting repairs that were under warranty. Mark Hudson More

Chad was awesome! We had a lot of fun trying to figure out what was best for me! I had not driven a suv in several years and he was very patient with me in giving me enough time to drive it until I felt out what was best for me! I had not driven a suv in several years and he was very patient with me in giving me enough time to drive it until I felt comfortable with my new grand cherokee! THANK you, Chad!! Thank you, Crown!! More

Great transaction! The dealership was very friendly I would recommend this dealership to anyone looking to purchase a vehicle with no hassle. Also the transaction was handled quick would recommend this dealership to anyone looking to purchase a vehicle with no hassle. Also the transaction was handled quick More

I was in the area on business, I had some extra time and stopped in to look at used trucks. Buddy greeted me and showed me a truck that I was sure was out of my price range. After putting pen to paper with stopped in to look at used trucks. Buddy greeted me and showed me a truck that I was sure was out of my price range. After putting pen to paper with Buddy & Larry they made me a deal I could not walk away from. I was so impressed with the Dealership I brought my Son back a few days later and he purchased a new car from Buddy. I have quite a bit of experience dealing with Dealers (I trade vehicles often) let me just say that this Dealership & Staff are incredibly willing to do what ever it takes to put a deal together and make sure you are completely satisfied. More

I gave the store a five because its costumer service was exelent. Mathew McLean reeally knew what he was doing and was the friendliest auto salesman I've ever met. He was speedy with his work and never stop exelent. Mathew McLean reeally knew what he was doing and was the friendliest auto salesman I've ever met. He was speedy with his work and never stopped making us laugh, and for that I thank him for the good work he has done in the Crown Dodge department in Chattanooga , TN. Thank you for all the hard work you've done, getting me in and out with a new truck quickly. Sincerely, Creedence James Huckerby More

The best dealer i've ever used. These two sells men will stay with you an help you purchase the right vehicle for you. with a no pressure attitude. The next purchase we make will be with them. stay with you an help you purchase the right vehicle for you. with a no pressure attitude. The next purchase we make will be with them. More

Be ready to negotiate. These guys are willing to make fair deals, but you have to be committed and hang in there for the long run. My purchase was excellent and the warranty provided is exceptional. I wi fair deals, but you have to be committed and hang in there for the long run. My purchase was excellent and the warranty provided is exceptional. I will definitly be back in the future. More