Crown Chrysler Dodge Jeep Ram of Chattanooga

I haven't shopped for a car since 2003, I was dreading the fact that I had to deal with sales people that do not care about the buyer. A friend recommended this place because the employees work w dreading the fact that I had to deal with sales people that do not care about the buyer. A friend recommended this place because the employees work with you to get the car you want and at your price. More

I had gone to the dealership to compare pricing against other dealerships. I was welcomed, made comfortable and asked what I would be in the market for. I was allowed to drive vehicles to compare between s other dealerships. I was welcomed, made comfortable and asked what I would be in the market for. I was allowed to drive vehicles to compare between standard or automatic transmittion, and informed of the models, features, options that were available for each. I had done alot of research prior to my visit, and was shown features that I didn't know were on the jeeps. Michael Ullenberg's knowledge and ease of talking and dealing with made my experiance a pleasure. I felt no pressure to buy, they gave me a good price for my trade-in, several discounts, and minimal haggling. Larry White and Michael came so close to the price I was willing to pay, before I had even told them what I was willing to pay, that the differance was minimal. A true pleasurable vehicle buying experiance, and their local. Donald Gentry helped with the financing and presented me with an incredible rate that even my credit union could not match, and helped me fine tune the loan agreement. I mentioned Rick Harrell, because he helped my parents purchase a vehicle the same day and they are very pleased with their purchase, and since price was an issue with them being on a fixed income, Rick and Larry helped make their purchase affordable. More

Employees were friendly, very polite , and most of all, not "pushy"! All in all a very good experience. I did not feel pressured into making a deal until I was ready. That was VERY much appreciated. I not "pushy"! All in all a very good experience. I did not feel pressured into making a deal until I was ready. That was VERY much appreciated. I also appreciated the honesty and integrity of Donald. More

A super nice person. I think I wore him out bringing auto's to my house for my husband to see. He never complained. Still smiling. Even took me by Credit Union to transfer money. Even give me coffe auto's to my house for my husband to see. He never complained. Still smiling. Even took me by Credit Union to transfer money. Even give me coffee and water. He will be recommended to other people. I could go on and on about his personality. Bettye Thomas More

Without a doubt the worst car repair experience of my life. 1. My quote went from $1600 to $1200 when I complained. They didn't tell me that they were leaving parts out of the repair. Inside the engin life. 1. My quote went from $1600 to $1200 when I complained. They didn't tell me that they were leaving parts out of the repair. Inside the engine. 2. Within 5 miles of leaving I had problems. 3. Somehow 9 hours ($900) billed the first time became 1.5 hours to "go back in". And the problem that I took it back for (that wasn't there before the repair) was not fixed. I honestly believe that they did not replace the part that I was billed for. But they did comp me for that time. 4. They could not grasp the fact that the car had to be driven a few minutes before it started making noise. Even though I mentioned it several times. 5. Took it back again for another look and asked them to look into why my A/C no longer works. The Service Advisor made no note of my comment about the A/C. Still not working. 5. Told by the Service Manager that I had a bad serpentine belt bearing making the noise. Told by the Service Advisor that they replaced it, it didn't make much difference...and they took it back off. And the A/C? A crimped O-ring. It has to be removed and put back in to get crimped. And I surely did not do that. Overall experience was absolutely terrible. This is the first time that I have taken my vehicle to a dealer and I will never do so again. I could get better service from a shade tree mechanic and save $1000 in the process. And they lost my new car business. So ultimately, it's their loss... More

Purchased 2013 Challenger, Craig was awesome, went out of his way to make sure we were taken care of, even got me a 300 as I requested for a rental while headline was installed. his way to make sure we were taken care of, even got me a 300 as I requested for a rental while headline was installed. More

Chad and Reggie worked hard at getting us EXACTLY the car we wanted for a price we could afford! If you are in the market for a car purchase see either of these great businessmen! we wanted for a price we could afford! If you are in the market for a car purchase see either of these great businessmen! More

Bought a new Ram 1500. Sales man was helpful and answered questions or went to tech for the ones he was'nt sure of. Good experience. questions or went to tech for the ones he was'nt sure of. Good experience. More

I was ready for a new vehicle getting better fuel mileage, so I called Frank. I've bought 10 vehicles from him now and I always am happy with the deal he gets for me. Crown had a great selection and mileage, so I called Frank. I've bought 10 vehicles from him now and I always am happy with the deal he gets for me. Crown had a great selection and I found a Dodge AVENGER that's perfect for me. More

Everyone was very friendly, knowledgeable of product selling. Price was good, applied applicable rebates and incentives was welling to negotiate on price. The most impressive thing was that they work selling. Price was good, applied applicable rebates and incentives was welling to negotiate on price. The most impressive thing was that they worked very hard to fine the vehicle that I had specified with the color of the exterior, interior and options I was looking for. They reached out 450 miles. It took 5 days and several states to fine the vehicle I wanted. I had a great experience and they deserve a great rating. More