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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,545 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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2120 Chapman Rd

Chattanooga, TN

37421

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Showing 2,545 reviews

April 04, 2013

Tricia is the reason that I keep coming back for service. She is always knowledgeable and friendly. We bought our van a year ago and now we bring all of our vehicles here. More

by DanaA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 05, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Your Friends at Crown CJDR Chattanooga

April 02, 2013

I went to 5 dealers before I went to Crown. None of those dealers helped me at all in my car search. The moment I entered Crown, I was welcomed and was helped every step of the way on getting a new jeep. I w More

by hberry01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reginald Harris
Apr 03, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We would like to sincerely thank you for letting us know how we are doing. We realize that purchasing a vehicle is a big decision and we try to make the experience simple and informative. Thank you for choosing us. Your Friends at Crown CJDR Chattanooga

April 02, 2013

The service representative, Mr. Tony Burgireno, was very attentive not only to the needs of our car. But he went the second mile to see to it that I was satisfied. Thank you, Tony, for your courteous and More

by Vonnoh12651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Burgireno
Apr 03, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future. Your Friends at Crown CJDR Chattanooga

April 02, 2013

Good experience buying new Jeep for my granddaughter. Chad Yother was very helpful and answered our many questions. He has been very helpful to my granddaughter following sale. I would certainly recom More

by har1ris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Yother
Apr 03, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking time out of your day to write a review about our dealership and recommend Chad Yother. We are delighted to hear that we were able to offer you not only the vehicle you were looking for, but exceptional customer service as well! Please let us know when your new car is ready for its first service. You will not be disappointed! Your Friends at Crown CJDR Chattanooga

April 01, 2013

I came to the service dept to get two keys made. Tony was sincerely friendly and indicated a desire to take care of my issue. I found him to be efficient and thorough. There was a delay and he stayed on More

by jjpcampbell
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Burgireno
Apr 03, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experiences at Crown. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help! Your Friends at Crown CJDR Chattanooga

March 30, 2013

I stopped this dealer one saturday just looking and asking alot of questions, it was cold that day and reginald braved the cold to offer assitance, I went back two weeks later and bought my new truck , More

by mimerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
reginald harris,donald gentry
Apr 01, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your time and your kind review. We are pleased to hear that we was able to help you find the perfect vehicle to meet your needs. We look forward to seeing you again when your new car is ready for its first service! Your Friends at Crown CJDR Chattanooga

March 30, 2013

Good service. Very friendly. The only negative is that it takes a long time just to get an oil change. Other places make it more convenient. More

by lucasmonroe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Burgireno
Apr 01, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Your Friends at Crown CJDR Chattanooga

March 28, 2013

Tyson is outstanding!!!! He answered everysigle question I could throw at him. The truck is fantastic!!!! Everyone was great at Crown but Tyson stood out. Excellent customer service. More

by pengnpup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 29, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for letting us know you had a great experience at our dealership and we hope that you are enjoying your new truck. Please feel free to contact us if you have any questions about your vehicle. Your Friends at Crown CJDR Chattanooga

March 26, 2013

Reggie and the staff at Crown Dodge was great helping us get our 2013 Charger, Told them what kind of car we wanted and what kind of payment we could afford and they delivered for us!! Love it ! love it! More

by tillie95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Harris
Mar 27, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Reggie and the rest of the staff will be thrilled to hear your kind words as well. Your Friends at Crown CJDR Chattanooga

March 25, 2013

Was internet shopping and found 2 Jeep Wrangler Unlimited that I really like. I live in Knoxville, Tn called and spoke to Michael Ullenberg to see if they were still on the lot. Drove the 1 1/2 hours to lo More

by wrangler13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ullenberg
Mar 26, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

We are thrilled to hear that we made the purchase of your new Wrangler easy! We are committed to outstanding customer service and we are glad that we made buying a car easy for you. Your Friends at Crown CJDR Chattanooga

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