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Crown Chrysler Dodge Jeep Ram of Chattanooga

Chattanooga, TN

4.7
2,545 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget. To learn more about The Better Way To Buy® visit Crown Cars.
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2120 Chapman Rd

Chattanooga, TN

37421

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Showing 2,545 reviews

April 15, 2013

I purchased a 2013 Jeep Patriot Latitude. Overall the buying experience was satisfactory. My salesman was new to Jeep brand. Since purchasing the vehicle, I have had trouble with an airbag and transmis More

by mcorven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kephart
Apr 23, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to write a review. We are glad to hear that you had a successful shopping experience at Crown Chrysler Dodge Jeep Ram. We understand that you brought your vehicle in to our service department and worked with our service manager, Robert Weldon, regarding your mechanical concerns. Hopefully, everything is running smoothly now! If you need further assistance with your new car, please contact Robert or our general manager, T.C. Staton, directly at 423-591-6868.

April 13, 2013

I had a good idea of the vehicle I was looking for. I visited several dealerships without seeing what I wanted. I was greeted at Crown by friendly and helpful people. Mike Ullenberg and all employees see More

by HCA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Gentry, Michael Ullenberg
Apr 17, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your vehicle and thank you for sharing this great review with us. We are grateful for your kind words and happy we could help. When the time comes for service, give our service team a call. You will not be disappointed! Your Friends at Crown CJDR Chattanooga

April 12, 2013

Tony explained all services and prices accurately. Everything was professional and fast. Keep up the great work and I will be seeing you soon. Thanks. More

by Jamesshrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 17, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service. Your Friends at Crown CJDR Chattanooga

April 11, 2013

GREAT EXPERIENCE!!! MR. HARRIS WAS VERY PROFESSIONAL AND KIND!!!! I WILL DEFINITELY BUY MY NEXT CAR WITH CROWN AND WITH MR. HARRIS!!! GREAT CUSTOMER SERVICE AND GREAT EMPLOYEES!!!!!!!!!!!!! More

by BrandonJohnson91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Harris
Apr 17, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Congratulations on your brand new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear Reginald Harris showed you how much we value our customers. Your Friends at Crown CJDR Chattanooga

April 10, 2013

The people in the service department were very friendly. I went for an oil change in my right hand drive jeep. Everyone that seen it commented n it. It was a very good experience! My wait time was around 30 More

by Robsjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Burgireno
Apr 10, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle service needs are met with convenience and great results! Please let us know if we can be of assistance in the future. Your Friends at Crown CJDR Chattanooga

April 10, 2013

Tony Burgireno was so helpful and understanding. He answered all my questions and listened. I will be back for all my service needs in the future. It's so nice knowing I'll be dealing with friendly, More

by Coundinia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Burgireno
Apr 12, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your very kind review. We are delighted to hear that you fully and completely trust us with your vehicle service needs. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown CJDR Chattanooga

April 10, 2013

Took my jeep in for an oil change on my lunch break with no appt. Tony meet me before I ever got out of my Jeep, He had me in and out in under 40mins. Blown away at the friendly service. Will never go anywh More

by awood725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Burgireno
Apr 12, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your very kind review. We are delighted to hear that your experiences with us have been so positive and you are totally confident in our expertise and service. We look forward to seeing you again when it's time for your vehicle’s next service. Your Friends at Crown CJDR Chattanooga

April 10, 2013

Tony was wonderful. He made my service experience very pleasurable. He explained to me what type of service was needed and cost. I have always had my car serviced at Crown, and I definitely will return. More

by rosimmons02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Burgireno
Apr 12, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. Your Friends at Crown CJDR Chattanooga

April 06, 2013

I brought my Dodge in for a fuel problem and Tony assisted me. He was very firendly and professional and followed thru on everything that he promised. I will definitely use Crown as my service depa More

by slpatterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Burgireno
Apr 08, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues. Your Friends at Crown CJDR Chattanooga

April 05, 2013

Tony Burgireno is very reliable and follows through with his duties carrying both professionalism and positivity. He is incredibly helpful and goes that extra mile (no pun intended) to make sure you are com More

by lddeitz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Burgireno
Apr 08, 2013 -

Crown Chrysler Dodge Jeep Ram of Chattanooga responded

Thank you for your time and feedback. We are pleased to hear that you had such a positive experience with us. We look forward to seeing you again when your vehicle is ready for its next service. Your Friends at Crown CJDR Chattanooga

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