Crown Buick GMC - Service Center

Everyone was kind n helpful. Everyone from the Collison center to the service department was very helpful n kind. They took care of all the things to my truck that need to be done Everyone from the Collison center to the service department was very helpful n kind. They took care of all the things to my truck that need to be done. More

Courteous, friendly, prompt and great service All were Courteous, friendly, prompt and great quality service including servIce department and shuttle service. Chris in service and Louis in shuttl All were Courteous, friendly, prompt and great quality service including servIce department and shuttle service. Chris in service and Louis in shuttle service were great! More

Great service! They took the time to explain the process before and after servicing my vehicle. I was given an estimated time and was finished right before time. They took the time to explain the process before and after servicing my vehicle. I was given an estimated time and was finished right before time. More

First service visit Although I purchased my GMC Acadia from another dealership, its great to know I will be able to get service at Crown's convenient location, including Although I purchased my GMC Acadia from another dealership, its great to know I will be able to get service at Crown's convenient location, including Certified Pre-owned included maintenance, The service personnel were friendly and my vehicle was ready when promised. More

Replaced seat belt clasp Very timely service. Had to order the part and come sack the next day. Both times required very short wait times. Each time I have had service done Very timely service. Had to order the part and come sack the next day. Both times required very short wait times. Each time I have had service done, it has been a timely one. More

Check engine light issue They were very professional and polite. I will return to the dealership with any further issues. They found the issue and corrected it in a timely man They were very professional and polite. I will return to the dealership with any further issues. They found the issue and corrected it in a timely manner. More

Checked everything at no charge! Received an onstar email saying something needed to be checked on the engine. Made an appointment, they took us right away, did not have to wait very Received an onstar email saying something needed to be checked on the engine. Made an appointment, they took us right away, did not have to wait very long. They checked everything and no charge for anything. More

Great Experience My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very b My service and parts appointment was really enjoyable. Everyone is so customer service oriented. After I arrived the service department became very busy and the team handled everyone with attention and respect. More

Great service! Courtney Schmalz is a great service advisor fast and friendly; she will be honest and up front with you. Definitely go see her if you have any vehicle Courtney Schmalz is a great service advisor fast and friendly; she will be honest and up front with you. Definitely go see her if you have any vehicle issues More

check engine light on I would have given you 5 star rating but when i called to bring my car in I was told to be there for 8:30 and I was. I left the dealership for awhile I would have given you 5 star rating but when i called to bring my car in I was told to be there for 8:30 and I was. I left the dealership for awhile when i called 2 hours later the car had not even been looked at. At other dealerships when i was told a time to bring my car in that was an appointment. I made it clear that I had traveled 2 hours to get there and needed my car fixed or I needed to know if I had to leave it. As soon as I explained this again which I had already told the person that i dropped it off to in the morning that and I had said it to the person when I made the appointment, once the communication issue was resolved my car was fixed within an hour. More