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Crown Buick GMC - Service Center

Metairie, LA

4.6
930 Reviews
Call Service Center (504) 302-8970

930 Reviews of Crown Buick GMC - Service Center

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March 26, 2023

I always have my vehicles serviced at Crown. The service advisors are always friendly, professional, and get me in and out quickly. The work is always done to my satisfaction. I would highly rec More

by JOHNNYV68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Coco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danette P. Kaitlin D. Kirk G., Katelyn Schilling
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March 24, 2023

Great Service, professional, courteous, friendly. They do a great job and I have confidence in there work More

by gorenflo.lynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Gisclair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 23, 2023

Fast thorough service. Always enjoy taking my vehicles back to Crown for regular maintenance checks. More

by LWHITCOMB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 22, 2023

Service was not what was stated on print out. Fluids not checked , air pressure not checked and food smashed into floor mat More

by BRANDTLAFRANCE
Recommend Dealer
No
Employees Worked With
Service -laborer
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Mar 23, 2023 -

Crown Buick GMC responded

We apologize for your experience. Would you be able to call us?

March 21, 2023

I need to bring my car back to them Saturday, for some problems I’m having with the sensor. More

by BARBARA.YOUNGBLOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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March 18, 2023

Chris Mack always gets it done and in a timely manner! Thank you very much Chris! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mack
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March 18, 2023

I made an appointment for oil change and it took over 2 hours. No one ever said that there might be a delay. Very impersonal More

by langlois
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Employee did give his name
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March 18, 2023

Great service - friendly staff - work done right the first time - competitive rates - clean and spacious waiting area. More

by RONKIM50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 18, 2023

From the minute we walked in the door we were greeted with prompt service. Will made us comfortable. All of our wants and needs were taking care of. The service manager made us a great deal. We will alwa More

by SPIDERLAMPP30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Sellstrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan, sales manager and I can't remover the service guys name. , Will Montgomery
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March 17, 2023

I have purchased my last four vehicles from Crown. The Sales and Service groups there are outstanding. I would recommend them to anyone who asks. More

by TERRANOVA25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Gisclair
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