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Crown Buick GMC - Service Center

Metairie, LA

4.6
930 Reviews

930 Reviews of Crown Buick GMC - Service Center

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May 13, 2023

Honored appointment time Car ready when promised Personnel communicated service as performed and if any additional service was needed. More

by KAJUNPAWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

I have been a customer since 1992 and I have been nothing but pleased with the expert service and friendliness. More

by JLCJ69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in Service, Vince in Parts, Mike and Joe in Body & Paint.
May 12, 2023

The Sales side of the dealership gets 5 out of 5 stars, especially Scott Sparks! The Service department gets 0 out of 5 stars. I have never had anything but excuses and poor treatment from the Service depa More

by NEALFISCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Sparks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Always courteous, the customers feel right at home with coffee and cappuccino. I really appreciate the diagnostic sheet for your vehicle More

by fphe57@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor, Danette Pizzolato
May 11, 2023

Easy to book with. Service always friendly. Timely in their service work. Always nice to deal with for service. More

by YARGRAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023

Turned truck in before 10am appointment. Showed up at 230pm and still not ready, had to wait until almost 430 before it was done regardless I had a 10am appointment time. Additionally, sti More

by christopher.r.stagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kwanza Washington
2.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023

Very professional great service comfortable waiting , they always have the customer confidence and the same faces makes you feel at home More

by NICKPASTRANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The whole staff are very nice
May 05, 2023

The service was excellent very professional answered all my questions it is a pleasure dealing with crown More

by SANDRAB7387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2023

Busy service department. Service was completed timely and did a good job of providing a service report on all areas of the truck beyond just the oil change. More

by STEVEN.DUNHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2023

Service, was good but could've been friendlier on check out time. Drop off person was helpful. More

by CRAIGLYNSMOTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Schilling
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