932 Reviews of Crown Buick GMC - Service Center
Great service and kept their promise to complete work within said time. Great job indeed. within said time. Great job indeed. More
Had an accessory installed on my ‘we GMC Sierra Elevation… everything went well.. excellent customer service! Elevation… everything went well.. excellent customer service! More
Not happy. ..picking up my vehicle, the updated oil change sticker was not changed. The oil % was not reset. I asked for the coolant to be checked, it has more ..picking up my vehicle, the updated oil change sticker was not changed. The oil % was not reset. I asked for the coolant to be checked, it has more water than coolant. Every time, I leave, few days later I have to add water. My lug nut is missing and was told it was missing prior. Crown services my car, so how come no one brought it to my attention. NOTE-My tires were rotated prior to this last oil change. I washed my car and to notice it was missing this past Sunday. BTW-My car was in a wreck (back end damaged) and brought to Crown's body shop and (Brett) cannot find pieces to repair. I'm looking for another vehicle but may have to visit other dealerships to purchase another vehicle because of this simple service and other services I have encountered. More
Service was great! ! Got my truck back within hours!!! A+ service!!! Very friendly and professional!! ! Got my truck back within hours!!! A+ service!!! Very friendly and professional!! More
I wish I could give the service department a higher rating but it took 2 hours for an oil change. I had to bring it back again because they didn’t fix them check engine light clearly the first time. I rating but it took 2 hours for an oil change. I had to bring it back again because they didn’t fix them check engine light clearly the first time. I spent close to $2000 and the car is still doing the same thing. Now they saying nothing is wrong. Curious why for 3 weeks the light has been on and the performance poor and all of a sudden everything is normal? If it wasn’t for the warranty on the parts they put in I would definitely go elsewhere. More
Pleasure to do business with. Picked up my vehicle, left me a loaner while fixing my vehicle. Picked up my vehicle, left me a loaner while fixing my vehicle. More
The job was well done; however, the length that my car was kept to complete the job was much too long, approximately one week. was kept to complete the job was much too long, approximately one week. More
Brought my car in for a scheduled oil change. They told me there was an oil leak but couldn’t tell me from where, that would require an eval and take days. So when I picked it up, I asked if they They told me there was an oil leak but couldn’t tell me from where, that would require an eval and take days. So when I picked it up, I asked if they could tell me more about the leak and they couldn’t - couldn’t tell me if the oil level was low when changing it (did you take out less oil than what should be in it). I’ve received great service before, just not this time. More
Could not get in on a timely matter. Don’t seem to know the cause of the problem. Don’t seem to know the cause of the problem. More