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Crown Buick GMC - Service Center

Metairie, LA

4.6
932 Reviews
Call Service Center (504) 302-8970

932 Reviews of Crown Buick GMC - Service Center

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July 07, 2023

Service is always very good that's why I always have my car serviced at Buick More

by CLARESTOUPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

We appreciate your review! Thank you for taking the time to share your experience. We are committed to providing excellent service, and your feedback reaffirms that we're on the right track. We appreciate your trust in us and can't wait to serve you again. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 06, 2023

I appreciate the professionalism of the staff and their promptness. The detail provided as a result of the service that was provided and performed. More

by MELILLIE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 06, 2023

Took awhile unfortunately they didn't fix the problem again also waiting on a call be for a part they had to order More

by RFWESTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

We're sorry to hear about the delay with our services. We apologize for any inconvenience caused and appreciate you bringing this to our attention. We value your feedback and would like to keep in touch. Please reach out to me at jennas@crownbuickgmc.com at anytime. I'd be happy to check on the part! Warm Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Both Britini and CHRIS are truly great staff member's always kept me up to date of the pr ogres of the needed repairs!!! More

by JCASTELLUCCIOJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRIS FOLSE- BODY SHOP and Britni
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Crown don’t do the inspection on car anymore when you get a service done I didn’t get a paper stating if everything was good on my vehicle just received what was done on vehicle called back to ask Chris he w More

by Bless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris wrote me up was vey nice The person the checked me was was not very courteous when doing so
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your review! If you would like a multi-point inspection review during your next visit, please let us know! We'd be happy to provide you with an updated sheet. We are sorry to hear about your experience in regards to our staff. I will share this with our team. Feel free to reach out to me at anytime @ jennas@crownbuickgmc.com Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Excellent service. Brought the car in for new tires and the service was completed within a few hours More

by TRIPLETMOMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 03, 2023

Ease of appointment scheduling and timely service. Pleased with the experience taking my new yukon there. Will be back again. More

by DARLENE.OCCIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Bourg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kalob Guillot
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 01, 2023

Excellent service. Service was provided within one hour upon arrival. Enjoyed quality coffee in clean comfortable lounge. More

by LOHOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwanza Washington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Gurtner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Crown Buick GMC responded

Thank you for taking the time to share your experience! We value your business and look forward to assisting you again in the future. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 01, 2023

Excellent service for my oil change. Being able to make an appointment is greatly appreciated. More

by MMUNCH5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle was excellent
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive service review! We appreciate your kind words and are thrilled to hear that you were satisfied with our service. We look forward to serving you again soon. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

July 01, 2023

Prompt and always tryin to expedite services in a timely manner. Been dealing with this dealership sence my first GMC in 2014.I think I’m sold!!! More

by turkeyneckjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ducre
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2023 -

Crown Buick GMC responded

Thank you for your positive review! We appreciate your loyalty and are thrilled that you had a great experience with us. Your satisfaction is our top priority, and we're grateful for your support. Best Regards, Jenna BDC Manager Crown Buick GMC Metairie

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