932 Reviews of Crown Buick GMC - Service Center
Good guys. I live about a mile away but I would travel for this good service. Simple, professional, honest and they "FIX STUFF", the first try! Keep it up. I live about a mile away but I would travel for this good service. Simple, professional, honest and they "FIX STUFF", the first try! Keep it up. More
Excellent service. Staff were very professional, helpful and kept me updated on service status. Vehicle was ready on time. Staff were very professional, helpful and kept me updated on service status. Vehicle was ready on time. More
Got complimentary oil change but was told I needed new brake pads. Needed a ride back home as I had to leave my car for brakes but driver showed up an hour after my request was out in so I ended up stayi brake pads. Needed a ride back home as I had to leave my car for brakes but driver showed up an hour after my request was out in so I ended up staying and waited for car to be done. Kaitlyn D did a good job checking me out. More
The staff was very friendly and easy to talk to. The service person made sure my lock for my tires was back in the correct place. The service person made sure my lock for my tires was back in the correct place. More
This service trip went well but the events leading up to it did not. I had to make like 3 or 4 trips to the dealership to have the rear wiper blade on my envision changed it did not. I had to make like 3 or 4 trips to the dealership to have the rear wiper blade on my envision changed More
Having my car serviced at Crown is always a good use of my time. The service techs are always diligent in looking out for things that need to be changed and keeping me informed about upcoming specials. my time. The service techs are always diligent in looking out for things that need to be changed and keeping me informed about upcoming specials. More
Not very nice customer service. It seems no one knows what is going on there. I had the maintenance package and still had a free oil change left. When checking me out they tried to It seems no one knows what is going on there. I had the maintenance package and still had a free oil change left. When checking me out they tried to charge me for the oil change and no one bothered to look for the maintenance package. Then I got the chip installed that was missing from my car when I bought it new over a year ago. After I left dealership with my car and was already home I realized the chip they put in wasn’t doing what it was supposed to do. I called them and they said I would have to return to dealership so they can look at it. So no one bothered to check their work and now I’m severely inconvenienced More